Paul's TV Testimonials


Store and Online Feedback

46 years after opening our first store in Southern California, Paul's TV is now online! Read what customers are saying about us. We also want to hear about your experience at Paul's TV. If you have had a negative experience,
we will do our best to accommodate you and provide the Royal treatment you expect and deserve.



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TestimonialsCould not ask for a better transaction. First time I have ordered a TV online and I would look to Paul's again. Delivered as promised, in perfect condition and delivery service company was excellent. Saving $238 when compared to my local Best Buy made it even better.

-Chris M.
Amazon.com Customer

TestimonialsI've bought several big screen TVs online, and this was the best buying experience by far. The big screen TV I ordered shipped within hours and I received detailed tracking information. Paul's uses a quality shipper, too. Excellent customer service!

-Buy.com Customer
Ecommerce Customer

TestimonialsI must admit, I was a little worried about buying a 65 inch TV on the internet. I didn't want any problems when purchasing an $1100 tv (the cheapest around)...Thankfully, I purchased from Paul's TV and had no problems. The TV arrived early and in perfect condition. Thanks...I will be ordering from them in the future!!

-Laiesha S.
Ecommerce Customer

TestimonialsExcellent experience - Actually was better than going shopping at places like WalMart, Sams, Best Buy, etc. Will not hesitate to use this seller again… Thank you very much!

-Delline J.
Amazon.com Customer

TestimonialsI had great service from Paul's TV the Item I order from them arrived in a very good time. I had a question on track the item I sent them a e-mail and received a answer right away. I would recommend Paul's TV to anyone. Great dealing with them.

-Ronnie L.
Ecommerce Customer

TestimonialsPaul's TV had sold out of the set I ordered and upgraded me to the next better model, essentially the same but 3-D!!! I feel like I won the Lottery. The delivery man was very careful handling the set and the box was perfect. Love the Plasma!

-Joe B.
Amazon.com Customer

TestimonialsA++ I have been buying online for more than 10 years and this was one of the best transaction experiences I've had. Their Customer Service was excellent, delivery was excellent, I would highly recommend them for a quick, hassle-free experience!

-Buy.com Customer
Ecommerce Customer

TestimonialsExceptional seller, great product, great service... Paul's TV was absolutely terrific!!! They had the best price of all their competitors to begin with and then they upgraded my 65 Inch TV to their highest model for free. First time doing business with them and they exceeded all my expectations. Well done and thanks! I will be back.

-Daniel H.
Ecommerce Customer
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TestimonialsI had the most wonderful experience on the telephone by the manager. But the icing on the cake was the real surprise; two young who made the delivery were fantastic. They were intelligent, thoughtful, helpful, and extremely positive. Probably the two most important people in any business are (1) The people who make the first impression, and (2) Those who leave the last impression. In both cases, your men scored at the top!"

-Robert S.
Oxnard, CA

TestimonialsOur family recently made a purchase of a new Plasma and Bose system at the newly opened facility in Auburn Hills, Mi (inside Art Van at Great Lakes Crossing). The team that took care of us was fantastic in every way. All of the salesmen colaborated to make our experience a comfortable and very professional one. The gentlemen that we dealt with should be commended for great service - Todd Riggs, Nate Hellebuck and Jason Walker were fantastic to deal with and we'll be telling others about our experience. Thanks!!"

-Kevin G.
Great Lakes, MI

TestimonialsI would like to commend your employee Greg Jenkins of the Natick, MA, store. He was wonderfully helpful and patient, making sure we understood our options and what would best fit our needs. Then, he followed up not once, but twice to be sure everything was set up and working correctly. He made the Paul's TV experience smooth and enjoyable. We are very happy customers."

-Deb A.
Natick, MA

TestimonialsI just wanted to tell you about the recent experience I had in purchasing a TV in Ann Arbor from Sung Lee. He is the finest and most knowledgeable person I have ever had to deal with. He spent time with me until I chose the TV I wanted with no pressure, but honest answers. I am most impressed by him as a person and a representative of Paul's TV ... if I was still working in the business world, I'd hire him away from you in an instant. He was thorough, answered all my questions, courteous, and even followed through to make sure everything was working properly. I can't say enough good things about him. (He is the type of person that Nordstrom's used to hire and built their company reputation on service!) I would not have an iota of hesitation to purchase another TV from him (which I'll be doing)nor any hesitation in recommending others to do the same. Thanks for having such a great person working for you."

-Frank M.
Ann Arbor, MI

TestimonialsI Just purchased a TV from Paul's. While the service was exceptional, the only thing better was the delivery!! I've never had a better delivery. Professional, friendly, and they had my new TV set up and programmed within 10 minutes!! I'd highly recommend Paul's to anyone looking for a quality product and superior delivery!"

-Kevin D.
Brookline, NH

TestimonialsI cannot tell you how happy I am I bought from Paul's. I just purchased my new 52" HD LCD TV and it had some unexpected problems.Your service department (especially Nick) was incredibly helpful during the difficulty. They arranged for a panel replacement and just found it is justified to replace the TV. I'm sure that if I had bought my TV anywhere else, this might have been impossible or at least not this pleasant. I will most definitely not buy a TV from anywhere else. I'm so pleased with your service and I'm telling everyone I know where I bought my new TV. This is as best of a recommendation as I can give. You'll be treated like "the King" for sure."

-Tony C.
-Via E-Mail

TestimonialsMy wife and I were shopping for a new couch at the ART VAN furniture store and we were directed to your department. And we had one of the BEST purchasing experiences of our lives.Your Senior Sales Expert Travis Belcher bent over backwards answering all of our questions , directing us to the set that best suited our needs and assuring us that Paul's TV will back this TV 100%.The next day delivery service was superb . Your delivery associates, Mike and Ian were very professional in every detail. They all deserve a raise in my book . If this is the level of professionalism you get from Paul's TV the competition in the Metro Detroit area is in for a big surprise! Thank you and keep up the great work.I am telling all the people know were to buy there next TV to get the " Royal Treatment"

-John I.
MI

TestimonialsWe certainly were not disappointed in your operation! Jeff was the best informed and most courteous sales person and your delivery men were top of the line. We fully intend to spread the word."

-Marueen
Corona del Mar, CA
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