Why Buy a Preferred Service Plan?

All of the products we offer come with a manufacturer's warranty that is typically 1 year parts and labor. However, even the best engineered and manufactured products can run into problems as the years go by. As TVs and audio products become more complex, adding more features and technologies such as wireless Internet capability, 3D, and Bluetooth, the cost of repairs go up - at times $500 or more!

As an added service for our customers, we offer the Preferred Service Plans - the industry's best protection for your products. Our Service Plans deliver protection beyond the manufacturer's limited warranty and give you the peace of mind that you will enjoy years of trouble-free entertainment. Don't leave it to chance; protect your investment with a Preferred Service Plan from Paul's TV.

Complete Coverage for up to 5 Years

We offer you Preferred Service Plans that protect your individual items for 2 or 4 years and all your Home Theater items for 5 years. Our complete coverage means comprehensive protection starting Day 1 - you're covered for ANY manufacturer's defect on a covered product for the term of the Plan you purchase.
A Home Theater service plan must include a TV plus at least one other electrical component such as a blu ray player or receiver to qualify. Coverage does not include abuse, neglect, physical or water damage.

Replacement Plans for up to 2 Years

We offer a no-hassle Replacement Service Plan for items under $XXX.XX. We understand that you don't wish to wait for a repair, particularly on smaller consumer electronic items. That's why we offer you an easy, convenient and no-hassle replacement of your defective item with the same or similar model or features and functions. Coverage starts from the end of the manufacturer's warranty (typically 1 year) for terms of 1 or 2 years.

In Home Service

Our Preferred Service Plans include in-home service on all TVs 42" and up. Simply call us when you have a problem and we'll dispatch an Authorized Service Technician to repair your TV. It's that easy and convenient. We have a nationwide network of servicers ready to service your covered product if it fails.

50% Money Back Guarantee

Don't leave it to chance. Repairs are costly and inconvenient. Our Preferred Service Plans are often cheaper than a single service call. If you're still not convinced, how about Paul's TV's 50% Money Back Guarantee? Here's how it works. When you purchase a 4 or 5 year Preferred Service Plan, we'll give you back 50% of what you paid for the Service Plan if you don't make a claim during the term of the Plan. If you're lucky never to have a problem, we'll give you 50% of the Service Plan price back in a voucher to redeem at Paul's TV.

Fully Insured

The Preferred Service Plan is fully insured by an "A" rated insurance company (A.M. Best). That means your Service Plan is guaranteed by a strong and reputable insurance company with an excellent record in paying claims. You will never have to pay for a covered repair or replacement during the term of your Service Plan. This gives you 2 distinct benefits: peace of mind and it saves you money.

No Lemon Guarantee

If your covered product experiences the same failure more than 3 times, you have a lemon. Our No Lemon Guarantee means that we'll replace it with a new product with the same or similar features and functions. If your product is irreparable it will be replaced with the same exact model if available or a similar featured make/model if your model is no longer available. Warrantech's No Lemon Guarantee will ensure you will not be stuck with problematic equipment.

Remote Control Coverage

What if that QWERTY remote you like so much or that Magic Motion Remote that gives new meaning to point and click becomes defective during the coverage period? Any remote that came in the box with the TV will be repaired or replaced under the Service Plan.

No Deductible or Hidden Charges

The Preferred Service Plan has no deductible or service charges. We pay 100% of all parts and labor so you can focus on enjoying your product.

Transferable

The Preferred Service Plan is fully transferrable, at no cost. Simply call us toll-free and we'll make the needed changes.

Nationwide Service

We maintain a comprehensive nationwide network of repair centers to ensure you get prompt and professional service anywhere in the United States. Simply call us toll-free to arrange for service.

Worldwide Service Option

Moving abroad? The worldwide service option will protect your purchase if you move outside of the USA.

Renewable

Some Service Plans are renewable. That means you can continue to enjoy the peace of mind that a Service Plan delivers for a long time.

24/7, 365 Days Toll-Free Support

Call toll-free (800) 342-5349, 24 hours a day, 7 days a week, 365 days a year; that means support when you NEED it! If you have any questions regarding your Service Plan, your product requires service, or you need technical support, someone will be there to help you!