OUR MISSION:

"To enable and deliver a WOW! experience in home entertainment and a connected lifestyle so extraordinary that both customers and employees feel compelled to tell others about us."

Tell Us What You Think

We want to hear about your experience at Paul's TV! We always strive to provide our guests with the best products, the best prices and most importantly, the best service. We appreciate your business and welcome any suggestions or comments concerning your experience.

Click here to give us feedback >>

• May 8, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  Comments: I was helped by phone by Jarad Goldstein and he was just wonderful to deal with. He answered all my questions and helped me with the issue that I had called about. He even gave my additional helpful information concerning an extended warranty for my recent purchase. He was great!! My overall experience was just super!! Thank you Jarad and Paul's TV.
  
  Sales Person: Jarad Goldstein

  - Jo Beth A.
  PaulsTV.com Customer

• May 8, 2013

  Buying Experience = Exceeded Expectation [4]
  Delivery Experience = Exceeded Expectation [4]
  Customer Service = Exceeded Expectation [4]
  
  Comments: The delivery was as promised. No issues and the TV was at a great price.

  - Johnson Y.
  PaulsTV.com Customer

• May 8, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: I was very hesitant on purchasing this item. after speaking to the rep he made the experience of purchasing the tv more pleasant. I was looking all over the internet for the best price and found the same item for $100 less. But seeing that pauls tv was an authorized sharp dealer I felt that it would be in the best interest of my purchase to go with pauls tv. The 5 year warranty was definitely a big plus especially on a tv this big! I would highly recommend pauls tv to any other consumer looking for a quality tv at a very reasonable price.
  
  Sales Person: Albert Jaun

  - Sosa.
  PaulsTV.com Customer

• May 8, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Sales Person: David Pelayo

  - Geoffery C.
  PaulsTV.com Customer

• May 8, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Sales Person: David Pelayo

  - Tom J.
  PaulsTV.com Customer

• May 8, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: The 3D glasses were delivered as promised. I want to say thanks to Albert for his professionalism in handling my order
  Sales Person: Albert Jun

  - Jerry W.
  PaulsTV.com Customer

• May 8, 2013

  I recently purchased a brand new television from Chuck Brown at Paul's. He was very helpful to us and knowledgeable. He also helped get this new model delivered quickly and efficiently. I would like to compliment him and Paul's TV. Sometimes when things go wrong you can best tell the quality of an organization. We had a problem with the original TV we initially purchased. Not the fault of Paul's, I might add. They handled the return without any problem whatsoever and did everything they could to assist us with obtaining a new set. Their prices were excellent. We are very happy with themor providing the WOW!

  - Mikey T.
  Irvine, CA Customer

• May 8, 2013

  Thanks for Following Up! TV is setup and it looks great . . . .

  - Don.
  Nashua, NH Customer

• May 8, 2013

  I just bought furniture for a second time in three years at your Natick store. Very pleasant experience both times, fast, efficient and straight forward. Pierre at Paul's TV is the epitomy of what a sales person should be, helpful and informative without being pushy. Now if only the Sox can pitch that no-hitter. :)

  - Dan.
  Natick, MA Customer

• May 8, 2013

  I appreciate you checking in. It is working great! THANK YOU 4 all ur help!

  - Mike V.
  Nashua, NH Customer

• May 8, 2013

  Our tv broke so we went to several Paul's Tvs, we ended up going to Paul's TV in Dana Point, WOW the service was wonderful. No hussel, not pushy, it was a pleasure being at the store. Since our experience was great, we went back next day to purchase another tv. Mousa was so easy to deal with and James was so knowledgeable if you have questions. Israel was so helpful over the phone. If we need tv or appliances, we know where to go!

  - Keleko A.
  Dana Point, CA Customer

• May 8, 2013

  George Kimberlin is about service not your typical saleshead. More like one of my friendly neighbors. I was referred by a friend who also gave him a great rating. I did not know that Pauls TV also sold appliances (washers-dryers, refrigerators, cooktops, microwaves, etc.). We got a very good deal, friendly and courteous service, even my wife liked George and she hates having to deal with salespeople. I am in sales, trained lot's of salespeople, and my philosophy is find out how you can help. Help the customer and you make a friend and a returning customer somewhere down the road. Think long range. I highly recommend you check this out before going to Sears or Best Buy.

  - Bob B.
  Dana Point, CA Customer

• May 8, 2013

  George Kimberlin is about service not your typical saleshead. More like one of my friendly neighbors. I was referred by a friend who also gave him a great rating. I did not know that Pauls TV also sold appliances (washers-dryers, refrigerators, cooktops, microwaves, etc.). We got a very good deal, friendly and courteous service, even my wife liked George and she hates having to deal with salespeople. I am in sales, trained lot's of salespeople, and my philosophy is find out how you can help. Help the customer and you make a friend and a returning customer somewhere down the road. Think long range. I highly recommend you check this out before going to Sears or Best Buy.

  - Bob B.
  Dana Point, CA Customer

• May 8, 2013

  Ok so Nick and Frank just left. Quick summary: I took good notes so I think I can operate the various devices successfully. Worked a Seinfeld VCR tape and even played an old Jim Croce record on the turntable which was a real trip. Mostly writing this though for two reasons: First to say that Nick and Frank were knowledgeable, professional and courteous (as well as patient which is especially for me who is a bit of a dummy when it comes to these things). Then secondly to say thanks again for the consideration on waiving the service visit charge. I’ll come and see you when I’m ready for the next step with either a single remote or for new speakers.

  - Dominic.
  Reading, MA Customer

• May 8, 2013

  So nice of you to check in. You are welcome and we thank you for such a wonderful experience. No pressure at all. It was a great experience and you are now our TV people and appliance experts too. You gave us your time, even when we didn't know what we wanted or expected. You answered all our questions with such professionalism and sincerity - a wonderful experience for us. And we had so many questions, that you took the time to explain and made sure we understood. Thank you! We need more people like you. Enjoying our TV's and so thankful we purchased the sound system box along with the warranty. The tables are perfect and looks great. Thank you so very much from the three of us. What a difference! We are sure to be sending our friends your way.

  - Diane and Ethel.
  Avon, MA Customer

• April 29, 2013

  We are very happy with the TV and everything you did for us! We came into Paul's discouraged when our 18 month TV needed to be replaced, you found us a great deal and we left the store happy. I will recommend you and Paul's to anyone I know who is looking for a tv.

  - Cheryl and David.
  Reading, MA Customer

• April 29, 2013

  The Staff – and especially Team Leader James Cole- are very knowledgeable and did a great job of explaining their products and working with me. I will come back. Highly recommended

  - Charles A.
  Denver, CO Customer

• April 29, 2013

  service was great a Sunday morning delivery I thought was unheard of they came early and i had it up and running in about half hour thanks again i'm glad i stayed with you.

  - Frank.
  Avon, MA Customer

• April 29, 2013

  Made TV/Surround Purchase from @KingOfBigScreen- over Best Buy- Because they worked with me and responded on Twitter!

  - Brian V.
  Lone Tree, CO Customer

• April 29, 2013

  Thanks for following up. The delivery and installation went very smoothly. Two big guys removed the big old television with very little fanfare, but seemed reluctant to hook up the Toshiba to my existing stereo. Once they left, I connected the 2 wires in a matter of seconds and had high-quality stereo sound for both the TV and the BlueRay player. We were also able to configure the FiOS remote to control the Toshiba without too much trouble. Speaking of remotes, thanks for giving us the "old school" BlueRay remote. I drew a blank when trying to use the "touchpad" version, and was happy to retire it. We're very happy with our second purchase from Paul's TV and will gladly recommend it.

  - Billy T.
  Natick, MA Customer

• April 29, 2013

  Thanks Peter. Tv is great. Picture amazing. Not a silly looking as I thought and that will evolve. Glad I got it. Best

  - Jess.
  Natick, MA Customer

• April 29, 2013

  Great Job Alex Berry, Helped me find the right TV and had it delivered to the Colorado Springs Store. Great Service

  - Ken B.
  Fort Collins, CO Customer

• April 29, 2013

  Thanks. We are enjoying the TV so far. Thanks again for your help choosing the TV.

  - Phil K.
  Nashua, NH Customer

• April 29, 2013

  Very good pricing, delivery and service. This was the first time I ordered a TV from Pauls and would recommend them and order from them again. Also, good after purchase service. Seth Ragona at Pauls was helpful with some installation issues. And no wait for assistance!

  - Wendyama.
  PaulsTV.com Customer

• April 29, 2013

  The TV is GREAT! I love it. The games look unbelievable, and I'm already spoiled by High Def, I feel like old tv's look awful now! I'm really glad I went with the one I did, coz I was considering a 64" Samsung you had there, but I think that would have been too big for my room. The 55" is the perfect size! Take 'er easy, man, thanks again...

  - Keith P.
  Nashua, NH Customer

• April 29, 2013

  So far so good and thanks again for your assistance in making me comfortable with this purchase!!! Also, I'm in the market for 2 more Samsung TV's. Let me know what you can do for me on the 51" Plasma Samsung Smart TV with the hand and voice activated commands and I also need a Samsung TV that would fit on a 46" media table in a bedroom.

  - Luis "Tony".
  Nashua, NH Customer

• April 29, 2013

  The installation went nicely , the TV is very nice, Liam loves it. . . . Thanks for your help and your expertise!

  - Paul.
  Nashua, NH Customer

• April 29, 2013

  I am giving my experience with Paul's TV five stars, and I did not notice any non-attentive staff. The employee showed me the washing machine I was interested in with passion and knowledgeable experience (he owns the same brand, similar model). They did not have any in stock and were concerned as to whether they could get the machine delivered for Sunday. But sure enough they located one, informed me that delivery would occur on time, and it was delivered Sunday at 9:30 am, well within the 9-12 window. Taking away the old machine was not on the paper work, but no problems, they simply took it without any complaints. Above all else, there was absolutely no way I could have bought this machine brand new for anything less - the lowest price anywhere else (on line included) was $55 more. I'd say this is about as good as it gets! And to top that - I love the machine as much as Consumer Reports!

  - Geoff.
  Salem, NH Customer

• April 29, 2013

  Great selection great service great salesman Josh thank you!

  - Michelle G.
  Muskegon, MI Customer

• April 29, 2013

  Very nice.. Customer service, professionals and nice personality. Thank you Vinny Longtin. for the help to chose the best tv for my living room. And speakers. Big difference with best buy, this guys an Paul's tv they really know what are they selling and have a lot experience. ( i wen to best buy. they sold me the wrong type of 3d glasses for my smart tv i went back to return the glasses they give. Me attitude i end up returning the tv as well cuz they got me upset )

  - Wilson
  Salem, NH Customer

• April 29, 2013

  Everything is fine. I got the TV yesterday morning and had enough time to play with it a little bit. Thanks for the note and I will reach out in case of any doubts.

  - MP
  Reading, MA Customer

• April 29, 2013

  I was going to email you to tell you that the experience I had, well, we had, buying the TV from you, personally, was one of the most enjoyable exchanges I think I’ve ever had. You were serious about what we were asking about, took the time to explain, made it clear that there are a limited number of options in the price range I want to stick to, and why the Toshiba was likely the best value for that price. But you also were ready to joke with me, with my daughter, and poke fun at what we were doing, and also completely ready to take the ribbing back. Thanks.

  - Schuyler
  Natick, MA Customer

• April 29, 2013

  You da man!!!....thank you for making it a great purchasing experience

  - Jim P
  Reading, MA Customer

• April 29, 2013

  I called on the phone and talk with Mike Bracci. He took time to talk with about the TV I called about (Panasonic VT60) Mike was very helpful and even stayed on the phone with me passed closing time to me that is great customer service. I went to the store the next day and met with Mike after going over the store polices and service I felt extremely comfortable buying the TV . Mike handled the delivery as well and called with a follow up to make sure everything went well. This has been the best TV experience I had in a long time THANKS PAULS TV SALEM NH.

  - Anthony V.
  Salem, NH Customer

• April 29, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: I haven't the name of the Gentleman that took care of my order, but he was amazing. Thank you.
  
  Sales Person: David Pelayo

  - Jaun P.
  PaulsTV.com Customer

• April 29, 2013

  Buying Experience = Exceeded Expectation [4]
  Delivery Experience = Met Expectation [3]
  Customer Service = Exceeded Expectation [4]
  
  Comments: For David Pelayo & Co.: The entire process was superb. There was a delivery delay from the original schedule, but upon completion it was obvious that shipment was held at Boston Logan because of the coincident Marathon Bombing Incident. The delivery notice was provided to my secondary telephone contact (cellular) that suffers from minimal signal at my home, thus I was unable to gain more than a few moments of advance notice before my doorbell rang with the scheduled delivery. This was the ONLY departure from a perfect purchase experience. The new television is now installed and I am learning its many features and advances. Thank You !
  
  Sales Person: David Pelayo

  - Paul F.
  PaulsTV.com Customer

• April 29, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: Everything about the purchasing experience was amazing. Loved it. However... I am incredibly frustrated with the unit itself and could use some guidance.
  
  Sales Person: Jarad Goldstein

  - KC M.
  PaulsTV.com Customer

• April 29, 2013

  Buying Experience = Exceeded Expectation [4]
  Delivery Experience = Exceeded Expectation [4]
  Customer Service = Exceeded Expectation [4]
  
  Comments: Everything went smooth and the product arrived as described.
  
  Sales Person: Omar Al-Masri

  - Donna L.
  PaulsTV.com Customer

• April 29, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  Comments:John Kim was amazing. A great asset for your company.
  
  Sales Person: John Kim
  

  - Brian G.
  PaulsTV.com Customer

• April 22, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  

  - Douglas M.
  PaulsTV.com Customer

• April 22, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: David Pelayo was very helpful and offered great customer service. Best price for TV by $300. Very Happy. Would buy from again.
  
  Sales Person: David Palayo
  

  -Jack B.
  PaulsTV.com Customer

• April 22, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: Had questions that were answered promptly. Delivery was swift and the 3d glasses were in perfect condition when received.
  

  - Sylvia B. .
  PaulsTV.com Customer

• April 22, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = Met Expectation [3]
  Customer Service = WOW! [5]
  
  Comments: Received TV in perfect Condition. Had delivered to office, so had to do setup myself. It took less than fifteen minutes from box to tv stand. Picture was great, kids had to watch 3D, found a movie on Starz, kids loved it. Remote even hooked up to my U-verse box. Setup was easy, download latest firmware from LG, it helps a lot.Thank to Paul's TV for a great experience.
  

  - Don F.
  PaulsTV.com Customer

• April 22, 2013

  Buying Experience = Exceeded Expectation [4]
  Delivery Experience = Exceeded Expectation [4]
  Customer Service = Exceeded Expectation [4]
  
  Comments: thanks
  
  Sales Person: Juan Monroy

  - Scott B.
  PaulsTV.com Customer

• April 22, 2013

  Buying Experience = Exceeded Expectation [4]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Sales Person: Darrin Palmer

  - Steve S.
  PaulsTV.com Customer

• April 22, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = Met Expectation [3]
  Customer Service = Exceeded Expectation [4]
  
  Sales Person: Juan Monroy

  - David N.
  PaulsTV.com Customer

• April 22, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  

  - Bruce W.
  PaulsTV.com Customer

• April 22, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Sales Person: David Pelayo

  - Michael K.
  PaulsTV.com Customer

• April 22, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = Met Expectation [3]
  Customer Service = WOW! [5]
  
  Comments: We bought a 55" Pansonic TV and soundboard package and are very satisfied them. Both Brandon and Dan were very knowledgeable on the TV's and showed us the difference between them. We had a small problem with the delivery set up, but they took care of it promptly. We will highly recommend our family and friends to talk to either Dan or Brandon when they make their next purchase.

  - Lucy S.
  PaulsTV.com Customer

• April 22, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: Fantastic experience from start to finish! I have never been in an actual Paul's TV location, however the online site is great. Paul's had the model of Sharp 70" TV I was looking for, and with the savings coupon, I was able to purchase the TV at less than anywhere else online! Shipping was quick and painless and I was updated on the status of my order throughout! Great job Paul's!

  - Alan H.
  PaulsTV.com Customer

• April 17, 2013

  After much research and waiting for prices to drop, I finally purchased a new Panasonic TC-P65VT50 Plasma TV from Paul's via telephone. I spoke with David, who was polite, professional and knowledgeable of the product. This was my first "online" purchase of something of this size/price so I was somewhat skeptical of the timeline, but when the TV showed up undamaged and on schedule, any doubts were immediately lifted. Paul's TV is now the first place I look for my Home Theater needs and I have no hesitation recommending them to a friend or family member.

  - Sumpwitch
  PaulsTV.com Customer

• April 17, 2013

  John has assisted from the beginning to the end of cutting the deal. I bought Samsung UN46ES800 TV and BDE5400 Blue ray player along with a service plan and John helped me make a perfect decision about my order. I am now all set for having the home entertainment for at least 5 years now. Thanks Pauls TV.

  - Vamsigudipati
  PaulsTV.com Customer

• April 17, 2013

  My experience with Paul's TV was outstanding. From presale, in terms of their pricing and suggestions, to their delivery service, and finally post sale. I watched the pricing on the particular model I purchased, Panasonic TCP50ST50, for months to ensure getting the best deal. Amazon was a close second but Paul's beat their pricing and I felt much more comfortable buying a TV from a specialty store vs. an online store that sells products across every category. My E Commerce Consultant, John Kim, went above and beyond to ensure I was a happy customer. Pauls TV will be my choice for any future home theatre needs.

  - Rsteps
  PaulsTV.com Customer

• April 17, 2013

  From the first moment that Omar, their salesman answered my call, intuitively knew that everything was going to be all right. This friendly, down to earth and not - just tell me what ya want and let me get to the next person - young man, immediately conveyed an interest in what MY needs were and how he could meet them. Meet them he did. Because of the bad treatment of many retailers - online or not - it was difficult to allow myself to believe what the door was, that was being opened to me. Called numerous times and all the salesmen were so friendly and did not hurry me and without a doubt while Abt Electronics has been the sole source of my electronic needs, Pauls TV is right up there and have - to this day - known they were competing, but tried to do their best to match or better. Tonight, accidentally talked to Darren, a manager, and we discussed a sound bar which would compliment the Panasonic Plasma HDTV they sold me. Without a doubt, have been blessed with what the manager called me tonight - part of the PaulsTV family.

  - Harowil3
  PaulsTV.com Customer

• April 17, 2013

  Purchase the Samsung 60" 7500 LED TV. Got a good deal from John and even though it was an opened box, it looked brand new and worked flawlessly. Delivery was quick and they even set it up for me without charge.

  - BNW59
  PaulsTV.com Customer

• April 17, 2013

  Great Service. I purchased a Panasonic tcp65pv50 Plasma. Delivered as scheduled. A little delayed as I was moving and my CC company had not updated my acceptable addresses, but not Paul's fault. My rep (David Pelayo) was knowledgable and not pushy. They had the best price I could find, and they delivered what the promised.

  - Golightly70
  PaulsTV.com Customer

• April 17, 2013

  It was Nice experience with Pauls TV.I ordered 60 Inch TV with Albert Jun .He suggested good deal according to my needs and inputs .The TV delivered to my home with white glove service. The guys also did help me for initial setup and ready to start.

  - Shas
  PaulsTV.com Customer

• April 17, 2013

  Wow, what a great experience. Albert helped me purchase my large screen TV and made sure I got the “White Glove” experience. The TV came lickety split with not problems at all. I will definitely recommend Paul’s TV and Albert to my friends and family and will definitely be back in a few years when I need an upgrade. Thanks for such a wonderful experience.

  - Donna K
  PaulsTV.com Customer

• April 17, 2013

  Great experience with Paul's TV and specifically e-commerce consultant Mr. David Pelayo! I bought a Samsung UN55ES8000 LED 3D HDTV and couldn't be happier. Paul's TV had the best pricing that included free white glove delivery and even mail in offer that included gift cards totaling $250. David answered all of my questions on a Sunday afternoon and took my order. TV shipped quickly. If I had to pick one item that could improve, it would be the time it takes to ship from local hub (Atlanta). They had the TV for over a week. When they delivered it though, it was in great shape and powered up before they left. Overall, great experience with Paul's TV!

  - Blake S.
  PaulsTV.com Customer

• April 17, 2013

  I bought a Panasonic 60" plasma for $850 that I have seen being sold by other retailers for over $1,100. Paul's TV included free shipping and delivery to the room I wanted my TV. The TV looks wonderful. David Pelayo was an excellent sales associate and helped make this such an easy purchase!

  - Nateywit22
  PaulsTV.com Customer

• April 17, 2013

  got this tv after shopping for at least three months.David was very helpful in my purchase.Answered all the questions and guided me to an even better tv.A friend turned me on to this store glad he did

  - Doorman1963
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = Met Expectation [3]
  Customer Service = WOW! [5]
  
  Comments: Would Definitely order again
  
  Sales Person: Omar Al-Masri

  - John C.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  

  - Donald P.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: Great place!!! Awesome prices! And would recommend this place to all friends and family. I tell everyone I know when they ask me where I got all our new stuff for our house, Paul's TV!!!!

  - Tina T.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = Met Expectation [3]
  Customer Service = WOW! [5]
  
  I ordered a Panasonic Viera TC-P55GT50 plasma from Paul's. This was my first time ordering a TV online and I was skeptical at first due to the low price of the item and the shipping cost. Upon arrival the packaging was not damaged. The delivery guys opened it for me, plugged it in and turned it on. After inspecting the TV for cracks with a flashlight as should always be done, I told the guys, "Thank you" and bid them farewell. The TV has been up and running for several months and I love it!
  

  - Michael R.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: John was fantastic to deal with on the phone and extremely helpful in making sure we got the tv we wanted when we needed it.
  
  Sales Person: John Kim

  - Thomas T.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: Will buy from you again!

  -Rod M.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: great customer service as well as delivery ! thank you!

  - Alan P.
  PaulsTV.com Customer

• April 17, 2013

  check prices and be called by our names. He cared about us! I am a big box-store lover and just went to Paul's to check prices - never, ever dreaming we would purchase our large screen tv from them. Mousa made a believer out of us!

  - Donna R.
  Dana Point, CA Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: The price for our 55" Panasonic was unbelievable an include "White Glove" delivery service. The Home Delivery representatives were polite and helpful, providing all the promised services and a little more. They assisted my wife in setting up the TV to verify operation and condition. I greatly appreciated their efforts since I could not be at home myself for the delivery. BTW - We are VERY happy with our television and the entire buying experience. Expect a return visit!

  - Ronald C.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  

  - Cathy B.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = Exceeded Expectation [4]
  Delivery Experience = Met Expectation [3]
  Customer Service = Exceeded Expectation [4]
  

  - Jay T.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: What else is there to say, I got a great price, they even called and informed me of a sale they were starting the next day for a better deal. The order process was straight forward, there was no up sale or bait and switch. The best part was the delivery arrived in 5 days. The delivery crew was a little rushed but I get it, they have deliveries. They were still patient enough to take the TV out of the box put on the base (which they normally don't do) and place it on the stand (also not normal) I had cleared and ready for the TV, plugged it in and turned it on. I do recommend Paul's TV and would purchase again from them in the future. You really cant go wrong. I did look at other retailers east coast TV sales sites and others and the difference is night and day.
  
  Sales Person: Omar Al-Masri
  

  - James S.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: Albert was great. Promote him! He made making such a large purchase easy and put to rest my fears about buying such an expensive item on the web. Great service, great delivery. Keep up the great work.
  
  Sales Person: Albert Jun
  

  - Donna K.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: You guys had a really good price for the TV. Delivery was quick and someone did call to confirm a date and somewhat of a time.
  

  - Douglas F.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: Great experience ordering online. AAA great. I went to the Irvine store and told them I could buy it online at a certain price with a rebate and if they match it I would buy it from the salesman at your Irvine store. He could not lower it to match the total online price because he could not deduct the tax, which you were able to do online. The delivery was as expected and all is great. I will go see the TVs at your stores, but I will most likely go back and order online from your site. Even if the tax wasn't free. On top of that, there was a price reduction and I sent it to your website 3 days later and was emailed back a confirmation that the $13.00 would be credited to my account. I recommended to my father-in-law, who bought his last TV 13 years ago from your La Habra store, to look for what he wants but when it comes to price look at your online store. The site is easy to use, fast, quality is great and I love my new TV. Now if I win the Galaxy Tablet I really will believe that "Paul is the King of Big Screen"
  

  - Robert F.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = Met Expectation [3]
  Customer Service = Exceeded Expectation [4]
  
  Comments: I went with Paul's TV because they quoted the best price as an Authorized Samsung dealer. They were detailed in answers to my questions and helped clarified what constitutes an authorized dealer.
  
  Sales Person: Juan Monrov
  

  - Leo W.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: Great deal, great service!
  
  Sales Person: Juan Monrov
  

  - Richard P.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [3]
  Customer Service = WOW! [5]
  

  - James G.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: This was my first experience buying from paul's tv.Everything went great from the customer service to the delivery.I will definitely buy from paul's again.
  

  - Jeffery G.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = Exceeded Expectation [4]
  Delivery Experience = Met Expectation [3]
  Customer Service = Met Expectation [3]
  
  Comments: Good deal on the TV.
  

  - Thomas P.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = Exceeded Expectation [4]
  Customer Service = WOW! [5]
  
  Comments: I was very impressed with my whole experience and will definetly buy from Paul's again and have recommended to several people. The pricing is unbeatable.
  
  Sales Person: Jarad Goldstein
  

  - Chad F.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = Met Expectation [3]
  Delivery Experience = Met Expectation [3]
  Customer Service = Met Expectation [3]
  
  Comments: Good deal on the TV.

  - Tammie J.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: Nice smooth transaction from start to finish
  Sales Person: Darrin Palmer
  

  - John M.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: Great buying experience. good prices and great help from your salesman.
  Sales Person: Omar Al-Masri
  

  - Elliot S.
  PaulsTV.com Customer

• April 17, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  

  - Pat O.
  PaulsTV.com Customer

• April 15, 2013

  Buying Experience = WOW! [5]
  Delivery Experience = WOW! [5]
  Customer Service = WOW! [5]
  
  Comments: Double Wow !
  
  Sales Person: Jarad Goldstein
  

  - Melvala H.
  PaulsTV.com Customer

• April 15, 2013

  Worked with a salesman named Steve and he went way above and beyond to help us and get us an aweome washer and dryer. We had bought a floor model Electrolux set at an incredible price, but unfortunately there were some mishaps when it was shipped and delivered. We immediately contacted Steve and told him what happen. Steve was extremely diligent and worked really hard and he was able to get us a brand new set!!! Would definately recommened him if you visit Paul's TV.

  - Lisa B.
  Avon, MA Customers

• April 15, 2013

  We recently purchased a 50" TV at your store in La Mirada/Living spaces and I hope thismy satisfaction is without limit.The sales people were 1'st class. Whenever I want to add equipment or purchase more equipment I'll be back Robert P. Nashua, NH Customer Just want to thank Paul's TV and especially their sales rep, Joel Atlas, for assisting me in purchasing a new TV and various components. He answered all my many questions, made pertinent suggetions, and was patient and knowledgable throughout. The installers today were Marvin and Ernie. They were on time (a few minutes early actually, which made me happy), professional, thorough, & sure do know their equipment. they left their business card & said just call if I have any questions or problems. Thanks for making this transaction such a pleasant one.

  - Doro L.
  Menifee, CA Customers

• April 15, 2013

  We recently purchased a 50" TV at your store in La Mirada/Living spaces and I hope this email gets to the higher management. We were waited on by a gentleman Garland Church. Now remember we had been looking for a wk or more so we talked to a lot of salesmen. Garland was the most knowledgeable, courteous, helpful in every way I can think of. He gave us all different options, descriptions, demos on different tv's ...he is just remarkable. When our TV was delivered and the men left we were having some problems with the color and icons on the screen, I called the store just to ask a few questions and was lucky to get Garland on the phone. Well.....he knew exactly what was wrong AND CAME TO MY HOUSE, (which was close to store) and resolved our problem and stayed until we were happy. I asked him who his boss was because this type of service needed to be known and he said he was the manager of that store. Now, I am also in management and if one of my managers went this far above and beyond for a customer...I would let them and other team members know. I am not related to him and have never met him before yesterday but PLEASE give that man some major kudos for the job he is doing and the person he is!!!! Please forward this onto upper management or appropriate person that will act on this request. Please just don't delete and ignore this. My husband and I are beyond impressed with him and will refer everyone I know to go to that store and see him personally!!! Thank you

  - Bob and Barbara A.
  La Mirada, CA Customers

• April 15, 2013

  I would like to report the very positive experience my wife and I recently had while looking for a large screen TV. We had previously checked several other locations and thought we were set on purchasing one we had seen at another location that was of the size we were looking for, 70 inch, and also within our desired price range. We had recently seen a lot of advertising regarding Paul's TV and thought that we should also check there, at the Novi MI location, prior to making our purchase. What a great decision. We were greeted by Bruce, one of the team leaders, who listened carefully to what we were looking for and offered several very good suggestions. We were amazed at the picture quality of the Sharp 70 inch TV's that he showed us. In addition, one of the models had active 3-D, a feature we wanted to have, but which previously was out of our price objective. The Sharp Aquos, Quattron, 3-D Led, smart tv, model LC70LE847U that we selected had every" bell and whistle" that we could ever ask for. When Bruce finished working up the final price, we were both pleasantly surprised at how much we were getting at a super price. We also took out the 5 year extended warranty, which we thought was a very good price. as well as purchasing the "Professional "set up service offered by Paul's. A little about the set up service since I mentioned it. The Television was delivered 5 days after our purchase by Will and Otis who did a fantastic job of carting away the old set and stand, bringing in the new one and setting it up, and making all the "magic" adjustments to the picture that made it truly amazing to watch. They also hooked up 3 of my other components. When they left we had a total package completely set up and ready to use. We also received a very appreciated "quick course" in the use of the TV and remote. All boxes and miscellaneous papers were picked up and the house was left as clean as when they arrived...except now it has an entire new TV system. Needless to say, we are extremely pleased with the overall experience of dealing with Paul's TV and would highly recommend its products and services.

  - Rick & Kathy S.
  Novi, MI Customers

• April 15, 2013

  Thanks for the great deal!

  - Willard D.
  PaulsTV.com Customer

• April 15, 2013

  All the people at Paul's are great. My salesman Dan Lyman was extremely knowledgeable and great to work with. I had a issue with the first installers and he made it right. He sent new installers the second time. The new installers Jeff and Chad were great. They would not leave until I was using everything correctly. I will be back.

  - Charles L.
  Nashua, NH Customer

• April 15, 2013

  Great experience, TV was actually delivered earlier than promised date. Everyone was very professional and patient.

  - Shiv G.
  PaulsTV.com Customer

• April 15, 2013

  Went to Pauls looking for a dishwasher. Its a nice little store. They don't have a ton of appliances but with that said I did end up buying one from there. They do have a ton of nice TVs and a help full staff. It was also nice that they had the dishwasher in stock so I could take home right there unlike some of the real big stores that you still have to wait weeks of even months. That was the best part for me.

  - Kerri D.
  Salem, NH Customer

• April 15, 2013

  I had purchased two TV's from Jared G. His excellent customer service and knowledgeble help brought me back to purchase another TV from Paul's TV.

  - John B.
  PaulsTV.com Customer

• April 15, 2013

  Additional Comments: John Kim (PaulsTV.comConsultant) at Paul's TV Corporate Office was very helpful with my buying experience. Delivery was right on time and the people who delivered the TV were very friendly. Thanks for all your help John K.

  - Vincent C.
  PaulsTV.com Customer

• April 15, 2013

  I had a negative image of Paul's from the time I bought my last big-screen TV. Good service but not price competitive. David Pelayo changes all of that. Competitive price AND great service. Way to go!

  - Randall K.
  PaulsTV.com Customer

• April 8, 2013

  From the moment we walked in we were greeted by George, he provided us with impeccable service from the beginning until the end and followed up there after. Ask for George and you too will get a great deal and wonderful service. Thank you we are very happy with our new Electrolux washer & Dryer.

  - Garrett S.
  Dana Point, CA Customer

• April 7, 2013

  Sunday Apr 7th we purchased a Samsung HDTV and Bose speakers. Our sales person, Daniel Daly, was very knowledgeable of the products he was selling. We learned valuable information on choosing our TV and home theater speakers. We went directly to Paul's TV because we knew they would have what we were looking for.

  - Barbara M.
  Rancho Cucamonga, CA Customer

• April 7, 2013

  Great personal service with help picking out the best option for our situation.

  - Teresa B.
  Fort Carson, CO Customer

• April 6, 2013

  I went to Pauls TV in Natick (Store 202) looking for a new TV. I had no idea about todays TVs because I still had a tube television. Freddy Diaz met me at the door and took me under his television wing. He walked me through the store educating me about tv's asking me questions to see what tv best suited me and my home. I have to say I was so undecisive but Freddy had such patience with me and had a fantastic sense of humor that really help me with my fustrations of being indecisive. There were so many great tv's! His customer service was undiscribable. On top of that after I bought my tv he called me a week later to see how was my new tv working for me! How's that for customer service. It was such a great experience visiting that store. I love my new tv and when I'm in the area I always stop in to say hello. I recommend them to all my friends! Thanks Freddy!!!!!!

  - LaVerne M.
  Natick, MA Customer

• April 6, 2013

  This place is like a hidden gem in fort collins. I bought my television there almost a year ago and the service selection and price were the best in town by far. It seems like the staff really enjoy working there, every time I've been in they seem like they are having a good time. Aaron showed me some really cool speakers when I was buying my tv last time but I couldn't make them fit in my budget because I needed a new amp and bluray first. I saved up and came back and Aaron remembered everything we had talked about almost a year earlier and we ordered the new Kef speakers in the exact finish I wanted which was hard to come by. Just like he claimed they are truly wonderful and were worth the wait. Love this place, they know whats up when it comes to tv and sound.

  - Mark F.
  Fort Collins, CO Customer

• April 6, 2013

  We bought a Sharp 80" big screen and it was a very good experience. the purchase did not take very long and we received our TV in two days. It would have been delivered the following day but we changed to just delivery instead of the installation they had to offer because our wall unit was barely large enough for it to fit and needed a wall mount with an extended arm, so are own guy did it for us instead. The delivery went well, those guys sure work hard. It was a perfect purchase experience. Our salesman, Warren O., was super nice! He made buying the TV a very comfortable experience.

  - Jill O.
  Riverside, CA Customer

• April 3, 2013

  Purchased a mattress and received a free 32" television from Paul's TV. I presented my voucher for the television to Eric Carlson and discussed upgrading to a larger television. Eric was very helpful answering all of my questions and we found the perfect TV for me. He was very knowledgeable in the installation process and was able to guide me in the right direction when I got confused. Overall, Paul's TV had competitive prices and excellent customer service.

  - Terry S.
  Fort Collins, CO Customer

• April 2, 2013

  Got a great deal on an amazing TV. Our Sales Representative Dan Korthals did a great job working with us to get us what we wanted, even at the low end of our stated budget.

  - Jonathan G.
  Saginaw, MI Customer

• April 2, 2013

  Ernie helped us over the weekend purchase a new TV for our home. He was extremely knowledgeable about the different TV's in the store. He made our purchase extremely easy!!!!

  - Presley B.
  Menifee, CA Customer

• April 2, 2013

  We went to Paul's to find a new TV this past weekend. We were helped by Vinny, who was very friendly and knowledgable about all the brands. He was able to explain the differences between products and helped us pick out the TV that would best suit our needs. He spent a lot of time with us, picking out accessories and explaining the delivery process. Plus, Paul's has a recycle program on certain TV brands that can be used as a credit when you turn in your old TV. We got $300 for turning in our old TV, which we put towards the delivery and installation fees/accessories. Definitely a bonus that you won't find at Best Buy!

  - Catherine G.
  Salem, NH Customer

• April 2, 2013

  i bought a 60 inch tv from paul's on sat morning it was delivered sat night. it was set up and running that night. the professional team came tuesday tuned the direct tv remote to operate every device, set up the internet, answered all our questions.Highly recommend the professional set up. Our salesman was Gabriel . Very knowledgeable and professional

  - John T.
  Rancho Cucamonga, CA Customer

• April 1, 2013

  Demetri assisted me in choosing a big screen tv, and was extremely helpful and attentive to my needs. He really listened to my concerns, and had the expertise to guide me to the tv and accessories I needed. He is so knowledgeable, helpful, and clearly experienced in this field. I highly recommend Paul's TV as they have a great selection, and with Demetri's help, I was able to make choices and feel good about them. I didn't have to wait in line, or deal with any distractions whatsoever. Demetri focused his full attention on me, and followed thru at every turn.

  - J. F.
  Panorama City, CA Customer

• April 1, 2013

  Eric Carlson was the sales person who helped us with our purchase of FOUR flat screens (2-46", 1-32", and 1-19"). We were finally moving into the 21st century and getting rid of our old tube TVs, and we had a lot of questions. Eric very patiently answered our questions and concerns. We were impressed with his knowledge and expertise. After we had gotten HD set up in our home, Rafael and Tom came to set up the 46" Samsung we had purchased for our great room. They showed up on time and took their time hooking up our surround sound, and making sure everything worked with our older components. Tom pointed out to us that we had no surge protection, and since we live in Colorado where we are second only to Florida in the number of lightning strikes, he helped us make decisions in order to take care of that also. These guys were friendly and knowledgeable. After all was set up, the next day we couldn't get sound from our surround sound. Eric responded to our phone call of, "What have we done?" with a quick trip to our home to show us how to fix it. Impressive!!! We were not happy when our town lost Ultimate, but we are thrilled to have Paul's TV in our community now. Ultimate always had such a good reputation for knowledge and customer service, but after our experience with Paul's TV, we know we now have a business that will continue that high level of expertise and customer service. Thank you, Paul's TV (Eric, Tom, and Rafael) for such a great experience.

  - Carol B.
  Fort Carson, CO Customer

• March 31, 2013

  I have been shopping for a new TV and have been to several stores in Fort Collins, Paul's TV takes the cake! Aaron helped me immediately unlike other big box stores and he was incredibly knowledgeable about all of the different features when we were comparing each one. Also the store was organized and clean! Don't waste your time with other stores like I did... Thumbs Up!!!

  - Laura G.
  Fort Collins, CO Customer

• March 30, 2013

  Brandon and the store manager made my buying experience the best. I really didn't know what I wanted but Brandon walked me through the entire process and also made sure I got the best deal for my money. They are more concerned on creating a long-time relationship as opposed to only making a one time sell. I will shop there again and also refer all my friends and family.

  - Romona G.
  Saginaw, MI Customer

• March 30, 2013

  I visited Pauls TV in Vista and was pleasantly surprised and impressed with the knowledge and professionalism of Caesar the sales consultant. He spent as much time as I needed in making my decision on a Dennon receiver. I would highly recommend Paul's TV because of Caesar and their pricing. Don't buy anywhere until you go see Caesar at Paul's TV.

  - Anthony D.
  Vista, CA Customer

• March 30, 2013

  Ryan was most helpful and very thorough in pointing out features of various 55" TV's we were interested. Chuck Brown connected the new TV and all our components and his knowledge base was essential as some of our components are a bit outdated. He was extremely knowledgeable and most patient. It was an awesome house call! Too bad Chuck is actually assigned to another store location because I believe he would be an extreme asset to the Irvine store. Thank you Chuck for all your help:) I have been a Paul's customer since 1969 and appreciate the service.

  - Dave T.
  Irvine, CA Customer

• March 30, 2013

  I visited Pauls' TV in Vista looking to purchase a big screen tv for my husband- I visited the RIGHT PLACE. Caesar was my sales consultant and was not only extremely knowledgeable but took the time to explain every detail and every option available to me. He was super courteous, patient and overall easy to talk to and ask any and all questions. I spent over 2 hrs in the store and felt as if I was Caesar's # 1 priority. He is truly the BEST electronic sales consultant I have had the pleasure of meeting and purchasing from. Classy, respectful and Professional 100%. I would highly recommend Paul's TV in vista because of Caesar.

  - Adrianna D.
  Vista, CA Customer

• March 29, 2013

  Well I have to say Paul's TV came through for us. We were in the market for a new LED TV and searched the big box stores, the usual Departments stores, the Internet and Paul's. Once we arrived there we were met by Rich, he was fantastic. His selling style is clearly something he has honed over the years to a fine finish. No pressure selling is the best experience. Rich was knowledgeable, and helpful. Together those qualities walked us through not only what we needed, but what we wanted, and most importantly within our budget. We would not hesitate to got back to Paul's and find Rich, you all should too!

  - Joe F.
  Reading, MA Customer

• March 29, 2013

  Was happy that Paul's TV was willing to price match the TV we wanted. A week later I noticed the ad from the competitor they price matched also included 2 pairs of 3d glasses. I stopped in to see if I could still get the glasses thrown in, prepared for a fight if they said, "no". All that worry was for nothing though. I dealt directly with the manager, Marilyn, who was very friendly and helpful. She looked up the ad, confirmed what I had seen and I walked out a happy customer. That was my 2nd big purchase there and 2nd good experience.

  - Joseph N.
  Shelby Township, MI Customer

• March 29, 2013

  I have nothing to say but fantastic things about Pauls TV in Salem, NH. I went to the larger stores like Best buy and just did not get the service level and knowledge that I was looking for. I just bought a new place with my girlfriend and now we have to start filling the place and one of our first priorities was TV and sound. I was helped by Vinny and I cannot say enough about his professionalism and knowledge. He really spent a lot of time with me and I appreciated how open and honest he was. He had experience with all the equipment I was thinking about purchasing and really helped me make sense of what will work best in the new open space. I was really impressed with the recycling credit that was offered on many of the 2012 models where you can bring in any of your old electronics (I mean like a disc-man) and get $200-$500 off on TVs. They price match everything and they matched the price that Best buy was willing to offer me on the Samsung8000 LED. Also, check the Pauls TV website because I also printed out a price that was even lower on the website then they had in the store and Vinny quickly adjusted it. I originally found Pauls TV located in the maze that makes up Jordan's furniture and it was nice to find a freestanding one near my work. This is definitely the spot where you should be buying your next TV. I have not found anywhere else that can compare on price and service

  - Tim M.
  Salem, NH Customer

• March 27, 2013

  My Sales men (Grant Scheurs) is number one in my book he did a great job and got back with me to see if I had any problems setting up my new DVD

  - Colin F.
  Bay City, MI Customer

• March 26, 2013

  I went to Paul's TV after buying three other TVs from there over the last four years. I was assisted by Dan L. in trying to find an LED tv. I usually spend a copious amount of time doing research on what I like and how much I am going to pay for it. Dan immediately knew what TVs would best match up to my style and what would be the right fit for the amount I was willing to spend. He knew the differences between each year models, different features of 'smart tvs', and what would look best in my home. After about 45 minutes of my indecision we were lined up with the right one, scheduled for pickup, and I was on my way. Could not have asked for better service, unless the TV was free!

  - Jonathan M.
  Nashua, NH Customer

• March 25, 2013

  Brian from Paul's TV worked very hard to find us the television we wanted without tring to sell us something we didn't want. We highly recommend Paul's TV for their great customer service!

  - Todd S.
  Grandville, MI Customer

• March 25, 2013

  They were very helpful and had what I needed and didn,t have to wait a week

  - Sam M.
  Nashua, NH Customer

• March 24, 2013

  Great Place to buy your next TV. The great people who work there are excellent.

  - Jason E.
  Lansing, MI Customer

• March 24, 2013

  My husband and I purchased an Electrox washer and dryer along with direct TV subscription from Louis Hellers at Paul's TV a couple of days ago. Wow, what a positive experience for us! Louis is very informed, professional, and personable and made the experience enjoyable and the purchase very easy. We will shop at Paul's TV for our future needs for sure! Great job, Louis!

  - Susan H.
  Menifee, CA Customer

• March 23, 2013

  Got an excellent product and excellent service from Jorge. Treated us just like family. Can’t wait for the TV to get here.

  - Mindie S.
  Portage, MI Customer

• March 23, 2013

  I had a GREAT experience with this location and especially Aaron! He asked all the right questions and directed me to the best TV for me and my budget. Aaron took the extra time on a busy Saturday to answer my questions over the phone and directed me to the TV I have today. I even had it delivered the next day! Aaron is a true professional and I always felt that he was looking for the best product to suit my needs. I would highly recommend Aaron and Paul's TV to anyone in the market for audio video gear.

  - Heath K.
  Fort Collins, CO Customer

• March 23, 2013

  Exceptional sales person, David C. He knew the answers to all my questions and helped me make the correct decision. I bought the VT-50 HDTV as a result. He put together a great package deal and gave me his personal phone number to contact him with any questions or concerns. I would definitely recommend David as a knowledgeable consultant and of course, would also recommend going to Paul's TV in Novi.

  - George J.
  Novi, MI Customer

• March 23, 2013

  I cannot say enough about these guys!! Chris Augousti was the best salesman I have EVER worked with. He helped us choose a television that worked for us, explaining the difference between LED and Plasma. He made sure that we'd have an entertainment package we are proud of, but didn't pressure us into going larger or spending more than we needed to. I felt like I was being helped by family rather than a commission fueled robot.

  - Courtney Y.
  Warren- 14 Mile, MI Customer

• March 23, 2013

  What a tremendous customer service experience from start to finish at Paul's TV! Alex Berry, my salesman was very well informed, patient and courteous. He took plenty of time to explain the various points on each of the sets I was considering, listened to what was important to me and made good recommendations. The sales and negotiation process was professional and cordial and I left very satisfied with the deal and the product. I bought the set on Thursday, March 21st and Installation and delivery was set for Saturday, March 23rd. We had a major snowstorm overnight and this morning and Mark and Tom called when they were underway and subsequently checked in with me four different times since they were stuck in a large traffic jam on I-25 due to a fifty car accident...they arrived after a three hour drive from Denver...typically just over an hour...they were both professional, happy and well trained. The setup and installation went well and they made sure I was aware of all the bells and whistles and features of the set. I greatly Ppreciated their extra effort in getting up here and getting my new Samsung all hooked up so I could watch March Madness. Kudos and a big thank you for a job well done!

  - Jeff M.
  Fort Collins, CO Customer

• March 22, 2013

  Thank you very much! Let me add something – I retired last December from a position with an International Construction Management firm (Skanska) as the Manager of their USA IT Customer Service team – I managed a team that performs much in the way that yours must. I say this to give some weight to the compliment that I want to give you regarding the Customer Service that I received today. Rapid responses, and quick, no excuses service. You guys are good!

  - Anne B.
  PaulsTV.com Customer

• March 22, 2013

  I recently went to look at furniture and found myself attracted to the back of the store at Paul's TV. I was so intrigued by the giant television displays and was greeted by a nice gentlemen Brandon. He was so helpful and knowledgeable. I usually don't write reviews, however Brandon went above and beyond to help me. Being a female who doesn't know much about technology he did a great job explaining everything.. I'm so happy and highly recommend them. Ecstatic Customer!

  - Amy F.
  Colorado Springs, CO Customer

• March 21, 2013

  I was helped by Joel Atlas and he was fantastic! He pointed me to exactly what I had been looking for! He was extremely friendly, helpful and never pushy. I knew I wanted a couple new flat screens, but have been dreading shopping for one, since some salesmen can sometimes try to pressure me into a purchase out of my price range. Not Joel! He was wonderful. He joyfully helped me select the best items in a timely manner - in and out of there in about 30 minutes. Not only would I recommend Paul's TV for anyone interested in purchasing a new TV, but I highly recommend seeking assistance from Joel. Wonderful experience! Could not be happier with my purchase.

  - Sarah B.
  Menifee, CA Customer

• March 21, 2013

  Great Job From Sales to Set up.

  - Mike F.
  Lakewood, CO Customer

• March 21, 2013

  Just purchased a new house and purchased all my appliances and TV from Paul's TV. Worked with Louis and it was nice to talk to a salesperson that actually knew the product, there was no pressure. Once I realized that I wanted another TV went back to Louis and purchased my second TV. I will definitely recommend Paul's TV to all of my friends and specifically Louis for his expertise, knowledge and customer service. A truly pleasant experience.

  - Travis G.
  Menifee, CA Customer

• March 21, 2013

  Outstanding customer service, Jesse was fantastic! Great selection of TVs and great prices! When I had to change my order, Jesse took immediate care of me and helped me adjust my order to meet my needs and not sell me a bunch of unnecessary equipment or items. Even called me back and gave me the current deal after the TV was delivered! I will definitely shop there for all my TV and electronic needs!

  - Troy S.
  Denver, CO Customer

• March 20, 2013

  We went to Pauls to look at the prices before we headed across the parking lot to Best Buy to purchase our new television. We figured it would be overpriced, due to its seeminly small store. We were so pleasantly surprised when we walked in. First off, we were greeted by a friendly salesman, Joe, immediately upon entering. Quite a different experience from Best Buy, where you have to hunt help down. Joe was beyond knowledgeable about his products, and answered all of our questions. He was completely open and willing to show us televisions that were in our requested budget, showing us different options and explaining the benefits of the apps, etc. We were never once rushed, or made to feel we were an imposition. The checkout was easy. Joe even gave us paperwork to receive a $100.00 rebate from the electric company. The delivery and setup was beyond easy. They called to set the appointment on the date they promised. They arrived prepared, even having extra cables and such, in case we didn't have all we needed. The tech guys took plenty of time to explain the new system, and when they left, I felt I understood how to work the television. I just received a phone call from Joe, asking how we were enjoying our new toy. This made me very happy. So happy, in fact, that I am planning on making another purchase there this week. Their prices are competitive, but better than that, is that you feel that you were taken care of, and that the company cared about how you were treated. I like that.

  - Cathy S.
  Riverside, CA Customer

• March 19, 2013

  Eric and Aaron were a ton of help in my purchase of a new tv. Very well versed in all technologies and not afraid to tell you their personal experiences along with what they would do if in your shoes. I felt comfortable talking to them and being able to approach them with my questions. Paul's has an excellent selection and fantastic deals. Thanks!

  - Erik P.
  Fort Collins, CO Customer

• March 19, 2013

  #1 Considering that I contacted Paul's on a Sunday evening, I was impressed that I was able to contact a live individual via chat. At best I thought that I would have to leave a message with a follow up the next day. I am impressed. #2. The Online contact, Edgar, was prompt, and efficient with regards to handling my request. No If, and's, or buts. Just fast service. #3. I was able to receive an adjusted sale price on a LED TV that I purchased about a week ago. Paul's saved me another $30.00 on top of the great price I received for the LED TV. This is a place that I have added to my list of merchants when I am in the market for appliances and electronics. Thank you

  - IIris M.
  PaulsTV.com Customer

• March 18, 2013

  I did some extensive research online about all 55" LED 240hz 3D TV's. I was initially interested in either Samsung or Sony, but when I went to Paul's TV, I was instantly greeted by Rick Wilson. Rick was amazing and provided some of the best customer service and knowledge about all the TV's. Rick spent "quality" time speaking to me about all the differences in the TV quality and TV ratings. Rick was truly one of the very best sales and service staff I've ever dealt with. Rick was genuine, no high sales pressure, extremely personable, knowledgeable, patient and customer centric in all levels of the words customer service driven! Because of the tremendous service and caring attitude I received from Rick Wilson, I decided to purchase a Panasonic 55" 240hz LED 3D TV form Paul's TV and actually went back to Rick a few times for set up assistance and additional purchase of a blu ray player and sound bar as well as went back to Furniture Row to by a couple of leather couches a week later. I would have never purchased the TV, blu ray player, sound bar and furniture at Paul's TV and Furniture Row if it weren't for the amazing service I personally received from Rick Wilson! If you go to Paul's TV, you have to go see Rick Wilson! You will not be disappointed!!!.

  - Kurt L.
  Aurora, CO Customer

• March 18, 2013

  Just bought 80" TV through Paul's TV. Was easy to work with and with Albert the sales consultant at Paul's as he was knowledgeable about the product and followed up after the sale process. I would buy future items through their site.

  - rayk1.
  PaulsTV.com Customer

• March 18, 2013

  I recently purchased a new Panasonic TC-P65VT50 Plasma TV online from Paul's. John Kim, the sales rep that I worked with, provided excellent service. There was a problem with the delivery company (no fault of Paul's) and John went above and beyond making sure my TV was delivered in a timely manner, alleviating me of all the stress these situations can cause. I highly recommend Paul's for home electronics, especially if you work with John Kim!

  - deniscdoyle.
  PaulsTV.com Customer

• March 18, 2013

  My wife and I purchased a Frigidaire SS kitchen appliance set of fridge, microwave, stove and dishwashear.Babba Thapa was our salesman, and he was great. When we got the appliances and started using them, about 1 month later we noticed the bottom rack of our dishwasher was too short for our dinner plates. The wash spinner nozzle hit and wouldn't turn, so dishes wouldn't get clean right. We brought it to their attention, and the matching dishwasher that we wanted wasn't available for a few months. Long story short, they took the exchange 4 months after we had used it and made us very happy! We shopped around and they were hands down the best price on major appliances! The whole staff was great. We will be back again, thanks to Alex and Babba!

  - Ron M.
  Rancho Cucamonga, CA Customer

• March 18, 2013

  After spending the time to answer my questions and show me what I needed in my price range, Rich and Brandon were kind enough to show me what else I needed to make my new TV complete and even carried my new TV out to my car. These guys were friendly. knowledgeable, and kind. Will definently be back to purchase my new Living Room TV too!

  - Valerie R.
  Saginaw, MI Customer

• March 18, 2013

  If you're looking for a new TV in the LA/OC area I would definitely give these guys a chance. I was in the market for the 70in Sharp Aquos 240HZ TV and looked all over the Internet for the best possible price. I found it on numerous web sites for around 2,200.00, however, none of them were authorized retailers of the product. In addition, I had a bad experience before buying a Plasma from Amazon and the screen showed up shattered the entire refund process was a nightmare. Gene, the sales rep, was extremely helpful and knowledgeable about the TV. In addition, they will match any price from an AUTHORIZED retailer. I ended up paying 2,318.00 for the TV, but I received a level of customer service, which made the extra 100.00 an afterthought. There is something to be said for sales reps who are there to help you, answer questions and solve any issues you may have after you receive the TV. You just don't get that ordering something online.??Three days after I received the TV my wife was flipping out because the Picture and view on the TV was sub par compared to our plasma's. I immediately called Gene and he spent a good 15 minutes on the phone with walking me through the process to set up the picture in USER mode. Now my wife is happy and the picture is phenomenal..

  - Robert H.
  West LA, CA Customer

• March 17, 2013

  Recently purchased a tv here and was very pleased with the process. Bob answered all my questions and actually listened to what I wanted. I didn't feel like he was trying to lead me in a particular direction and felt no pressure to buy anything but what I truly was interested in. Thanks for making this a great experience, Bob.

  - Bruce M.
  Kalamazoo, MI Customer

• March 17, 2013

  Very impressed with Paul's TV Nashua and my salesman Dan Gudzevich. He was knowledgeable, professional and did not try to upsell me on any items. I would recommend Paul's and Dan highly. Great combination of excellent prices and services.

  - Mike S.
  Nashua, NH Customer

• March 17, 2013

  I just bought a 50-inch flat screen from Paul's TV in Nashua, NH. The price and service were both great. I will do business again in the future.

  - Bruce B.
  Nashua, NH Customer

• March 16, 2013

  After doing my homework on LED TVS I decided to purchase the Sharp AQUOS 70" TV. I decided after looking at all the merchant reviews on-line to go with "authorized merchant", (Pauls TV). This was the best decision I made because of the PaulsTV.comConsultant (Albert Jun)who made the purchasing experience very pleasurable. They worked with me on price and also assisted with accessories. Albert is a true professional and I highly recommend Paul's TV! Make sure ask for Albert Jun! He's The Best!

  - androchuk.
  PaulsTV.com Customer

• March 16, 2013

  What a great experience I had with Paul's TV. I ordered 4 55" TV's for use at work. Albert was very professional and after sales follow up was excellent. TV's were delivered quickly and right on time. Great overall experience.

  - martrune.
  PaulsTV.com Customer

• March 16, 2013

  Not only did Paul's TV have the best deal on the giant screen TV I wanted, but the salesperson; "Q", was incredibly easy to work with & very helpful. Even after I had to return one of the items in my purchase, he cheerfully refunded the money, exactly as promised. I had heard from others, that Paul's is the place to go for these types of products - now, I'm convinced.

  - Daniel K.
  Irvine, CA Customer

• March 16, 2013

  Bought my first TV here and received fantastic service as well as a great deal from Josh, the service rep there. Definitely recommend checking the place out!

  - Craig R.
  Muskegon, MI Customer

• March 16, 2013

  Went in there to just look at the televisions, not sure if we were going to purchase one. However Daniel, the associate, was extremely helpful and knowledgeable and guided us to make the right decision :) -Been to Paul's TV twice already within the past 2 years and both times received exceptional service :) thanks Paul's TV!

  - Valerie A.
  Rancho Cucamonga, CA Customer

• March 16, 2013

  We were shopping for a HDTV. We had done our home work and knew the make and model we wanted. We asked to work with a sales person and were quickly introduced to Pierre. We enjoyed our experience working with Pierre; he has a out going personality and really enjoys his job. He demonstrated the HDTV we were interested in he also let us know this was last years model and just for comparison purposes showed off this years model. He was honest enough to say this years model did not really offer a significant difference with that of last years model. And we would save several hundred dollars by purchasing the older model. He took his time talking with us both about our view habits and some personal stories. At no time did he push us to buy something today. I happened to know Samsung's discount ended today but Pierre never brought it up. Overall we were very happy with the selection of HDTV's available at Paul's TV and the standard of care our sales person showed us. I highly recommend going to the N. Reading MA store for TV's and other appliances.

  - Bruce R.
  Reading, MA Customer

• March 14, 2013

  Hey Im Martha K. met Jerry a few weeks ago and he told me to come in and look at your seection. I was very impressed with the store and prices in comparison to others and was really happy with your sales associate Jerry. I informed him I am opening a rather large day spa resort and will need around 10 televisions, he said no problem, they will definitely work with me. Please keep up the good work, I will be back in a few weeks. I have also referred a few business associates of mine who are also looking to get corporate accounts for televisions from your store, please be on the look out for them as well, Mary sent them and Jerry is my go to guy. Thanks for a plesant experience, I will be back.

  - Martha K.
  Lansing, MI Customer

• March 14, 2013

  Our old Sony TV finally gave out after 20+ years of trouble-free service. I did a lot of looking on line and in person (Best Buy, Sears, Howard's, Paul's) and online (Consumer Reports, http://plasmatvbuyinggui…, etc.). Decided on a Samsung Model PN51E700 51-in.SmartTV. No one could match Paul's prices, and when I found the same model on Amazon that was $50 lower than Paul's already low price, they matched it immediately and with no hassles. Throughout the process, Daniel Daly, our salesperson, was helpful, very knowledgeable about plasma TVs (same can't be said of salespersons at the other stores I looked), and not aggressive at all. We were extremely satisfied with our treatment and our purchase; in fact, we were so happy, we went back a week later and .bought the console Daniel had originally recommended -- we thought we could find something better elsewhere -- but couldn't. For the life of me. When the time comes to replace our other TV, our first (and likely, last) stop will be Paul's!.

  - Mike C.
  Rancho Cucamonga, CA Customer

• March 13, 2013

  Just purchased a 60" Plasma 3D TV (Great price on TV, I did shop around), TV Stand, Yahama Receiver, Klisp Center Channel and surge protector. David gave us a great deal on everything. Can't ask for a better salesperson, We love our new TV and equipment! It's worth having the installers set up everything, very fast and professional, showed us how to use everything and programmed all remotes. Highly recommend Paul's TV, ask for David.

  - Peggy C.
  Novi, MI Customer

• March 13, 2013

  Great experience at Paul's TV. Buying a TV there was not like buying a TV at Best Buy or any other retail store. Mike Shields, the salesman, was extremely knowledgable and walked me through my various options. I left feeling well informed and excited about my new purchase. Mike Shields gave me his contact information and said if anything goes wrong, he would be happy to help. Very satisfied.

  - Ryan H.
  Reading, MA Customer

• March 13, 2013

  Purchased a large screen TV from Paul's and am very happy with everything. Got a great price, fast delivery, and Scott came to the house (twice) to help figure out how to mount the TV to the wall and design a wiring plan. Really quite pleased w/Paul's TV and Scott's expertise. I have been hating Best Buy lately and will gladly purchase from Paul's TV again.

  - Joe R.
  Denver, CO Customer

• March 13, 2013

  Very competitively priced. General manager was extremely knowlegdeable about all aspects of our purchase. Definitely recommend very highly.

  - Jon P.
  Novi, MI Customer

• March 12, 2013

  Class operation all around. To be honest, I was a little concerned at first when reading some of the reviews regarding shipping, etc. You always have to be careful putting too much stock into negative reviews. There isn't a company in the world that doesn't have a bad day or make mistakes, it's how they handle the situation afterwards. That being said, I went through with the purchase, since the deal could not be beat for my Panasonic plasma. David was my salesman and he handled the transaction flawlessly, and even followed up with me a few weeks after the purchase to make sure I was satisfied. I have family in Southern California and Pauls TV has a strong brick and mortar presence there which made me feel even better about my purchase. Trust Paul's TV, you'll be more than satisfied with your decision and purchase."

  - cjmorris24.
  PaulsTV.com Customer

• March 12, 2013

  Paul's TV in Dacono is wonderful! The staff is helpful, patient and very knowledgeable. I recently visited Paul's with the intent to casually look around. I noticed right away that their products were cleanly displayed and that the staff was willing to help without being pushy. I had the pleasure of working with the store's manager, Bobby. He was not only knowledgeable about his products, but also his competitor's. I found that he was more than willing to demo his products, talk about them and give me space to think. I ended up purchasing a TV from Bobby and will absolutely recommend this store and staff! Awesome experience.

  - Margie R.
  Dacono, CO Customer

• March 12, 2013

  My husband and I wanted to buy a 60" 3D, smart TV so I went right to Best Buy thinking they would have the most selection and best prices. I found a TV that might work for us and took a picture of the label and price tag to send to my husband, but couldn't find ANYONE to help me or answer my questions. After 30 mins of searching for nonexistent sales staff I just left and decided to go across the street and check out Paul's. I had never been in a Paul's TV before and assumed they would be small and pricey. I was so wrong! I was immediately greeted by Vinny who was very knowledgeable about their wide variety and I ended up picking the same TV I had just seen at Best Buy. Their price was slightly higher, but as soon as I showed Vinnie the picture of the label from Best Buy he said they would absolutely match the price and if I found a lower price in the 30 days after purchase I could come back and get a refund! Even though I was willing to pay slightly more at Paul's for the great customer service I didn't have to at all. It was such a comfort to have help when making such a big purchase! Thanks Vinny for all your help, we'll definitely be back for any other electronics and appliances.

  - Christine D.
  Salem, NH Customer

• March 12, 2013

  Go see Charles at Paul's TV in Novi....we did! He gave us a great price and excellent customer service on a 55" TV for our breakroom at R2 Energy in Wixom. He even called the very next day to see if we had any questions or concerns with the tv. Now, that is Top Notch & money well spent. I actually shopped around and Paul's TV did offer the best deal, hands down.

  - D.C.
  Novi, MI Customer

• March 11, 2013

  For me it came down to price and follow through by the sales staff. David from Paul's TV got things handled well. So far I have found Paul's TV pricing unbeatable across to different orders for a total of 4 TVs

  - CWHH.
  PaulsTV.com Customer

• March 11, 2013

  On my first visit to this store I met with Devin Rice. He took the time to show me the various sets and took the time to explain all the functions, pros, cons etc. When I went back to purchase a set, Devin was not available so I worked with Tyler Weimer. He, also was very helpful and the set was delivered as promised. This staff is extremely knowledgeable. They did not try to oversell, just worked with me to find the set that would best suit my needs. Within the 30 day price guarantee, the price went down and Tyler is currently working with me to obtain the appropriate refund. This is a great place to do business and I will highly recommend it to anyone.

  - Jon S.
  Lone Tree, CO Customer

• March 11, 2013

  Before finally deciding to purchase our washer and drywer we looked at Costco, Sears, home depot, and best buy. Pauls TV was by far the best, not only when it came to pricing, but in the customer service aspect as well. Our customer service rep Daniel was very friendly and informitive. They were very competitve with pricing (seen a couple sets that were almost 400 dollars cheaper than the places that we had shopped at prior to Pauls) and our rep was outstanding, I give Pauls 5 stars on pricing, customer service, and delivery. It was a very smooth transaction across the board, and I will definitely bre back. Thanks again Daniel and keep up the good work!

  - Adam H.
  Lakewood, CO Customer

• March 11, 2013

  Before finally deciding to purchase our washer and drywer we looked at Costco, Sears, home depot, and best buy. Pauls TV was by far the best, not only when it came to pricing, but in the customer service aspect as well. Our customer service rep Daniel was very friendly and informitive. After seeing the reviews by previous shoppers I am shocked that Pauls is rated so low. They were very competitve with pricing (seen a couple sets that were almost 400 dollars cheaper than the places that we had shopped at prior to Pauls) and our rep was outstanding, I give Pauls 5 stars on pricing, customer service, and delivery. It was a very smooth transaction across the board, and I will definitely bre back. Thanks again Daniel and keep up the good work!

  - Eric V.
  Rancho Cucamonga, CA Customer

• March 11, 2013

  I was very impressed and happy with the service I received from Bob Earl! He was very helpful and showed me the tv that I needed for my needs. He knows what you want. Thank you, Bob for all your help.

  - Linda M.
  Portage, MI Customer

• March 11, 2013

  I recently bought a 64" Samsung plasma smart TV from Mike the store manager . He was very helpful in my purchase . So i went back a week later to purchase a Electrolux washer and dryer package and again Mike was very helpful with this purchase. Thank you for all your Help Mike

  - Roy N.
  Salem, NH Customer

• March 11, 2013

  The guys at Paul's were amazing! They were extremely helpful in selecting the right eye-popping Samsung Plasma, rocking Bose sound system and sleek glass table. The installation crew is well worth it! I was up and running in less than 30 minutes. Thanks for a great experience!

  - Surai A.
  Nashua, NH Customer

• March 10, 2013

  You're Rep Albert Jun is excellent to work with. He is friendly, knowledgeable and patient. He explains well and takes the time to answer all questions and will do the necessary research to ensure the information is accurate. I made a very large purchase from Paul's Tv (92" tv, blue-ray player, stand and many accessories). I am very pleased with the products and with your customer service. Thanks again Albert.

  - Rbelton.
  PaulsTV.com Customer

• March 10, 2013

  We recently bought a 51" Samsung plasma TV from Mike, the salesman at Paul's TV in Salem. He was knowledgeable and extremely helpful, not just the day of the purchase but through many calls and requests for assistance after the fact. We paid extra for the installation of the system, which was well worth every dime. We got a Smart TV, Sound Bar and DVD Player and they got everything hooked up, connected to the internet and showed us how to use the clickers. For two folks in their 60's...priceless. And even though we paid for installation, naturally a few questions came up later (such as when we got a new wi-fi router). Like the previous reviewer, Mike told us to call him and he'd walk through the process with us. We would also highly recommend this store and salesman to anyone looking to buy a TV or appliance. It's nice to know that after the sale is made, you're still important to them.

  - Jean B.
  Salem, NH Customer

• March 9, 2013

  The employees at Paul's TV were all helpful, positive, and happy. I dealt with Chuck, who was an absolute pleasure to talk to and deal with. The transaction was simple, to the point, with no hidden fees or stipulations. Free delivery is always a plus, as well as all the price matching they did. I would absolutely do business with them again and will recommend them to anyone I know!

  - Trevor M.
  West LA, CA Customer

• March 9, 2013

  Just bought a 65" TV and receiver. Got a GREAT PRICE,GREAT SERVICE. My salesman Vince Longtin was so much help and so knowledgeable and friendly. He said if we had any questions installing we could call him and he would walk us through the process. Again I can't say enough about my whole experience. Would recommend this store and salesman to everyone. G.T.

  - Gilda T.
  Salem, NH Customer

• March 9, 2013

  It's always great when a consumer comes upon a salesman that is helpful, knowledgable, courteous, and most importantly completely honest and straightforward. Those are exactly the traits that my husband and I found in Chris Chamberlain at Paul's TV in Westland located in the Art Van Furniture Store there last Monday evening. Among other things Chris did to enhance our sales experience was to "prove" to us that his was the best price around by providing us with competitor's pricing right there in the store using his smart phone. We will recommend Paul's TV, and more specifically Chris, to anyone we know who is in the market for high-end electronics products. We would also like to thank Otis and Craig who came to our house to set things up. They too were excellent.

  - Jani & Richard P.
  Westland, MI Customer

• March 8, 2013

  I went to Paul's TV on Tyler to exchange my LCD from another Paul's location. "Chad" took care of me ... very well. Eye contact, firm handshake, showed me features of the other TV's in stock. Went back again today for ANOTHER exchange. No problem ... Chad was gracious and understanding. Didn't seem to mind that I cam back again, for yet another exchange. I don't think they do this every time ... but at least Chad did this time. OH yeah ... I just noticed how Chad treated other customers in the shop. I was trying to write this review on my cell phone (didnt' work) so I listened to Chad explain details about store credit to a young couple. He really knew his stuff and explained it in a clear and simple fashion. Chad is professional. He's not going to try and be "your buddy" (which i appreciate). He is skilled at what he does. If I write more, folks might think this is a fake post so I better quit.

  - X.M.
  Riverside, CA Customer

• March 8, 2013

  This was our first purchase through a Paul's TV store, and we received GREAT service while we were looking for a big screen TV for our new house. Kenneth was our sales person and he was both patient and extremely helpful as we went back and forth between stores for two days with tons of questions. In the end, we went back to Paul's and Kenneth took great care of us. We have our new 60 inch TV all setup as of this morning and we absolutely LOVE IT! Thanks Ken!!!!

  - Michelle H.
  Flint, MI Customer

• March 8, 2013

  As a salesman myself, I tend to seek out quality salespeople to buy from. I worked with Brian at Paul's TV and he took the time to find the right TV and accessories for my situation. He never tried to push me out of my comfort zone budget wise and showed respect through the whole process. When a salesperson shows that kind of care, it is very easy to pull the trigger on the merchandise and I was excited to give him the sale. I look forward to giving him my business again in the future

  - Pete A.
  Grandville, MI Customer

• March 7, 2013

  I was impressed with price and the knowledge of the employees. The manager, Grant, was very helpful and made sure I got best deal in town. Thanks again, Grant.

  - E.S.
  Bay City, MI Customer

• March 7, 2013

  HI my name is Jeff, I bought a really nice tv and had excellant service from Jerry my salesman. The whole staff was real nice and very helpfull I will most definetly go back again.

  - Jeff M.
  Lansing, MI Customer

• March 7, 2013

  I found Pauls TV while looking online for a big screen for my basement. When I seen their prices I thought they were too good to be true. I continued my search online for a few more hours then ended back to Pauls TV again. I decided to call. I could not believe the service I received from the staff. It was unbelievable. I talked to David Pelayo and he explained everything I wanted to know about all the televisions I asked about. I ended up ordering the 73 inch Mitsubishi DLP 3D smart TV with the stand and 3D glasses plus a 5 year warranty! I bought it for a price that I couldn't get a 55 inch TV at a local appliance dealer. The television was delivered within a few days even though I live a few states away from where Pauls TV is located. The white glove service carried it to my basement, unboxed it and gave me tips and suggestions on how to operate it and because it was below zero degrees. They advised me to let it come to room temp before I turned it on. That was great advise from what everyone says. They were professional and great guys. Now this TV in my basement is huge. The picture is AMAZING. I have 3 LCD televisions and this Mitsubishi DLP puts them to shame. There is not spot in the basement that is not visible to see the TV. My kids play PS3 on it and we love to all watch movies together. This television is the family gathering place for movies and shows just about every night. If you are a movie fan like our family or just like a show like The Walking Dead, this television will impress you all around. Thanks Pauls TV and David, I will be buying again soon.

  - TewFiddy.
  PaulsTV.com Customer

• March 7, 2013

  A Few days ago I visited Paul's to get a better idea about what features I was looking for in my new TV (I am looking to replace my Big CRT). While I wasn't ready to make a purchase I was taken back by the quality of service one of the workers named Alex offered me. Eager and pleasant to talk to, Alex showed me several very cool features of the new "smart" TVs and gave me clear understandable answers about the differences between the products. I HIGHLY RECOMMEND ANYONE LOOKING TO BUY ANY KIND OF TV GO AND TALK TO THE PEOPLE AT PAUL'S! Thanks Again for all your Help!!!

  - Donald H.
  Chesterfield, MI Customer

• March 5, 2013

  I found Paul's TV while searching for a Panasonic TC L55E50. The price was below what many were selling for and even some refurbished. Additionally for me, there was no sales tax, no shipping, and at the time there was an additional discount coupon available. Not totally believing the deal, I called the toll free number and spoke to Omar Al-Masri, who satisfied my concerns and we even discussed the warranties available for this purchase. The delivery was made within a week of order. I was called to schedule a time for delivery. The delivery company called when they were 30 minutes away and arrived promptly. They brought the unit inside into the room I asked, allowed me to inspect the packaging, and then assisted with removing the unit from the packaging. All wise good, so I signed for the delivery and then set set the unit up. I have reviewed the TV on Paul's Website for any interested specifically in the unit. As far as Paul's goes, I will order again based on this first time purchase.

  - Info-395
  PaulsTV.com Customer

• March 5, 2013

  Did extensive research for my TV and then went to Paul's TV. They had the best price for the TV I wanted. Even with the best price they took off $500. I've never been there and was quite impressed. The customer service from Hai Yuan was outstanding! Very friendly nice guy. He was extremely knowledgeable, helpful, and polite. Got a great deal on our 65 in TV and the TV was delivered the very next day. The delivery guys were on time and brought it in and set it up. They even carried our old flat screen upstairs for us. I will definitely go back to Paul's for any additional electronic needs.

  -Karen M.
  Denver, CO Customer

• March 5, 2013

  We recently moved to Ada and are in the process of getting our new home set up so we stopped by Paul's to explore. Kevin was awesome in understanding our needs and suggesting solutions. We took him up on scheduling an in-home consultation. Jeff H came out and walked us through the various options and what he would recommend to meet our needs. Both guys were fantastic. We went back to the store and purchased all the equipment and scheduled the install for everything. I highly recommend the personalized attention, great prices and excellent customer service from Paul's, particularly Kevin and Jeff.

  - Nick L
  Grand Rapids, MI Customer

• March 4, 2013

  We recently moved to Ada and are in the process of getting our new home set up so we stopped by Paul's to explore. Kevin was awesome in understanding our needs and suggesting solutions. We took him up on scheduling an in-home consultation. Jeff H came out and walked us through the various options and what he would recommend to meet our needs. Both guys were fantastic. We went back to the store and purchased all the equipment and scheduled the install for everything. I highly recommend the personalized attention, great prices and excellent customer service from Paul's, particularly Kevin and Jeff.

  - Nick L
  Grand Rapids, MI Customer

• March 4, 2013

  Joel also helped me buy three TV's. They we're all floor models and he wrapped them up individually for me. He was a great help and I will be back because of this experience.

  - Dan E.
  Menifee, CA Customer

• March 4, 2013

  I got an awesome TV and Great customer service at the Lansing Location thanks to Brandon!

  - Matt A.
  Lansing, MI Customer

• March 4, 2013

  No waiting or getting on a list. All questions answered. Responded to questions via telephone while I was setting up at home. Even offered to drop by the house to check on set-up.

  - Barry s.
  Salem, NH Customer

• March 3, 2013

  We purchased a 60 inch LED from Paul's TV. The customer service was excellent and our sales associate Eddy Quinones was so helpful and not pushy like so many sales people.. This is our second TV from Paul's. My experience there proved to me that Paul is still the King..

  - Susan P.
  La Habra, CA Customer

• March 3, 2013

  We purchased a 60 inch LED from Paul's TV. The customer service was excellent and our sales associate Eddy Quinones was so helpful and not pushy like so many sales people.. This is our second TV from Paul's. My experience there proved to me that Paul is still the King..

  - Susan P.
  La Habra, CA Customer

• March 3, 2013

  Great tv, great price and great customer service!!!!!

  - Brittany P.
  Salem, NH Customer

• March 3, 2013

  Got a floor model Panasonic plasma TV from Paul's TV inside of Living Spaces. Kelia was prompt and courteous in assisting with my purchase. Came back later and she once again helped me with my DirectTV order. Would recommend to everyone. Some things to note are: Living Spaces and Paul's TV are separate entities, which means discounts and promotions for one cannot be applied to the other. Prices are competitive with Amazon and Best Buy and their plasma selection is better than Fry's. Consider inspecting and purchasing a floor model as it saves time on assembly and overcomes the break in period. I was able to carry the 55" floor model TV a few feet from my car to the living room without help but know your own limitations.

  - Alan W.
  Monrovia, CA Customer

• March 3, 2013

  Joel Atlas helped us find the Samsung TV we wanted for the best price and was extremely helpful. Delivery was prompt.

  - Anne W.
  Menifee, CA Customer

• March 2, 2013

  Frank solved a huge problem for us by showing us the Bose Sound Bar home theater system, because we wanted very high quality surround sound for a presentation area in our business, but we can't wire the entire room with speakers due to many challenges in the space. Frank really took the time and listened to our need before making his recommendation, which was spot on. When we compared prices against other local merchants Paul's comes out ahead, being more on a par with the big internet merchants and even many of the Asian sourced super-discount eBay sellers. Since those other merchants have no pre-sale product decision expertise or post-sale customer support, we will buy locally from Paul's every time.

  - John & Deana.
  Dacono, CO Customer

• March 2, 2013

  We bought a 55 inch Panasonic Plasma TV which is outstanding. The TV itself works beautifully. On top of that, our experience at Paul's was excellent. We worked with Daniel D. and he was able to answer all our questions knowledgably and professionally. He really knows his TV's and did an excellent job of helping us every step of the way. We will go back to Paul's for all our electronic purchases becasue we were very pleased with how well everything went. Even the delivery guys were great!

  - Chris T.
  Rancho Cucamonga, CA Customer

• March 2, 2013

  I was very satisfied with the tv I purchased and the service I received. Grant went above and beyond. Thanks again.

  - Norm H.
  Bay City, MI Customer

• March 2, 2013

  Brandon H. was very helpful in helping us figure out which TV would work best for us. He was very knowledgeable and gave us lots us great information we didn't even think to ask about. For now, we're just looking but hope to purchase in the not too distant future. He wasn't pushy at all...very friendly....easy and fun to talk to. Our TV is quite old so we're not very familiar with all the lastest and greatest you can get on a TV now but he was very patient in explaining them all to us and helping us decide what we needed and what we didn't. We hope to purchase one in a few months and will definately keep Brandon in mind!

  - Gale S.
  Saginaw, MI Customer

• March 2, 2013

  I stopped in to pauls tv in vista to buy a dvd/bluray player and met the most wonderful salesman donald knerr. He walked me through how it works and explained every detail of my Panasonic bluray player. Without him I would be lost. Please if your looking for a great place to buy a tv or home theater then go see him

  - Madeline P.
  Vista, CA Customer

• March 2, 2013

  We really enjoyed our experience with Paul's. This was all due to the help from Bob Earl our salesperson. He went above and beyond the call of duty to meet all of our needs. We will certainly return and work with Bob in the future !

  - Dee S.
  Kalamazoo, MI Customer

• March 1, 2013

  Very well informed, considerate and helpful sales professional, Grant Scheurs, helped us pick out the TV that we needed. Followed up with phone calls to make sure we had no problems. I would highly recommend shopping there.

  - Cindy E.
  Bay City, MI Customer

• February 28, 2013

  I just purchased a 60 inch plasma TV at Paul's TV and had a great buying experience. From the moment I stepped in the store, I felt I was in good hands. The sales person was very knowledgeable about the product and not once tried to oversell. I came away with a great product at a great price. I also took advantage of their in home evaluation and was very impressed with the professionalism and knowledge of the person that came to the house. I feel that in the future, if I have any questions, I will call either of these two people and continue to get expert advice

  - Ron M.
  Reading, MA Customer

• February 27, 2013

  I went into pauls tv at was greeted by Cameron, very freindly and knowledgeable, hooked me up with great deal, i love my tv. He answered all my questions and cared about what suited my room. I felt very comfortable and i recomend cameron at pauls tv to all my family. I can say i got a TV guy. Paul's TV has a customer for life here!

  - Mike A.
  Shelby Township, MI Customer

• February 27, 2013

  Although it took a long time, I am finally writing my review for Paul's TV from this past December. I was torn between buying my TV online (I am a huge Amazon fan) and at a local brick and mortar store. Because it is a rather large purchase I decided I wanted to check the local dealers and get some actual customer service; Sears, Best Buy, Paul's, Walmart, Sam's, and Costco all got visits from me, armed with my notebook and trusty Consumer Reports magazine. After much research, I finally had the TVs that made it to my final round of research and it came down to Sears or Paul's. The main reason I finally ended up choosing Paul's was the salesman (I believe his name was Dan). He was an ex-Tweeter employee who really knew his stuff, and I was super impressed that he spent his time showing and explaining which TVs he liked, not which TVs were the most expensive. I went out that week convinced that I was going to get an expensive LED TV, and after careful consideration stemming from Dan's knowledge, (he was never pushy either, which I liked) I went with a plasma TV and saved myself a few hundred dollars, and even got a little break on the TV stand, 3-D glasses and Blu-Ray player I also purchased. I love my new TV and feel I made the best choice. Paul's even honored their price protection vow the next day when I found the TV cheaper on Amazon. I did have to fight a bit for that, but they did stay true to their word. All in all, I highly endorse Paul's TV at Jordan's Furniture in Nashua, NH.

  -Derek Z.
  Nashua, NH Customer

• February 26, 2013

  I went in looking for a television with certain features in a certain price range. Every single one of my questions was answered sufficiently by my salesperson, David Chase. I never felt pressured to buy anything I didn't want or need. While checking out I compared all the prices I was given to the lowest prices online, it was within a few dollars. Simply put, I left with an out-the-door price that was within my budget and completely satisfied with both my purchase and the experience.

  -Nicholas K.
  Novi, MI Customer

• February 25, 2013

  Buying a Plasma at Paul's TV was a great experience. I am a tough sell and need a lot of attention when making a big purchase. Mike Bracci at Paul's TV spent hours with me to make sure that I was comfortable with the purchase I made. It was one of the few times that I left a store after a big purchase without buyers remorse, and I still feel great about the purchase. Mike's knowledge really came through on helping me understand the difference between purchasing a LED vs. a Plasma, which was out of my realm of knowledge. I will be buying my next TV here for sure!

  - Dustin G.
  Salem, NH Customer

• February 25, 2013

  Our salesman was Brian Aeh. He had previously helped us with our selection of a 46" Samsung TV, and made many calls tracking down the soundbar my husband wanted. He has kept us informed via phone calls, and in general is very courteous and patient. We enjoyed dealing with him.

  - Billie M.
  Howell, MI Customer

• February 25, 2013

  I was greeted by Sheena Simmons. She was very friendly and helpful. I had already bought a tv from a competitor and Sheena admitted I got a great deal. She did, however, sell me a great DVD player.

  - Jerry G.
  Grandville, MI Customer

• February 25, 2013

  We were very pleased with our whole T.V. buying experience at Paul's TV. Our salesman, David Chase, was incredibly knowledgable and able to answer all of our questions concerning T.V.s, home theaters, and more. Visit David, he will be able to help you out!

  - Dan L.
  Novi, MI Customer

• February 25, 2013

  Had a great experience at Paul's, largely due to the customer support offered by Adrian. When a slight mixup occurred regarding delivery, he went the extra mile to correct the problem and ensure my satisfaction. Also appreciated his knowledge of the products and excellent suggestions regarding which componrnts and accessories to get to accompany my purchase of a 60" Panasonic GT50. With the help of his manager as well, ot a great price on out of box TV and Blue ray DVD player. Would highly recommend to others.

  - Linda S.
  Redondo Beach, CA Customer

• February 25, 2013

  Had a great experience here when buying my TV. The employees were knowledgeable, helpful and easy to work with. I got what I needed for a great price. I will buy another TV from the store in Salem, NH. Thank you.

  - Christopher M.
  Salem, NH Customer

• February 25, 2013

  Excellent service. This is my second tv purchased in 2 years from Paul's. I had a problem getting my surround sound to work and Gary went out of his way on his way home to show me what I was doing wrong. You don't get service like this anymore. Thank you.

  - Robert B.
  Battle Creek, MI Customer

• February 25, 2013

  We started looking at TVs before the Super Bowl. There are so many choices, brands, sizes, etc. but we had decided on a Sharp Aquos 60 or 70 inch. We looked at many different retailers and online, but couldn't find anyone who could tell us the difference in the features or why one TV the same brand and same size was thousands more than the other one. We decided to visit Paul's TV. We met Hai and told him what we were looking for. He walked us through each of the different TVs, processors, screen sizes, etc and explained exactly what made each of them priced the way they were. He was not pushy or inpatient, especially when we told him we were not going to purchase the TV for a few more days (still researching). Even in the next few days when we would see a TV at a different retailer, we called Hai to ask why the price might have been different or why the screen looked the way it did. He took all of my calls and was never annoyed that I was calling him to ask. He was thorough and knowledgeable on each brand and with each phone call. We finally decided on the SHARP LC60LE847U and we couldn't be happier! Hai searched all the online competitors and got us the best price. They delivered it the day before the game and it has been an amazing purchase! We even searched online to get the best price for the 3D glasses and ended up purchasing those from Paul's TV, as well - the cheapest internet price we found was $118 and they sold them for $50!! Our TV is the perfect size, the perfect screen and we just LOVE it. Your next TV purchase should be from Paul's TV as they employ people who know what they are doing, are friendly, do not act like typical commission-based employees and you will get the best price for an amazing product!!

  - Chrysti B.
  Denver, CO Customer

• February 24, 2013

  Salesman, Robert, was very knowledgeable. Price was good. Did not have to look any further for a TV.

  - Jim M.
  Portage, MI Customer

• February 24, 2013

  I found a great deal on a Panasonic tv online. I went into the store and they honored it even though it wasn't an in-store special. Great service and easy transaction and delivery.

  - Tamara W.
  Denver, CO Customer

• February 24, 2013

  I have always bought at Best Buy and did price them on this purchase but I was so impressed with our salesman Bruce Brazen on his knowledge and the fact that he gave us all the info on several tv's but did not push us he let us make up our own mind. He helped us make a fair decision based on pricing all the Tv's out and then deciding which one fits our needs. He is the reason we purchased at Paul's instead of Best Buy on this purchase.

  - Marsha N.
  Novi, MI Customer

• February 24, 2013

  We highly recommend Josh Stott our salesperson at Paul's TV. We had shopped at 5 other electronics stores before going to Paul's but had been dissatisfied with the sales person experience. But Josh was everything the others were not: he was friendly, personable, knowledgeable and attentive to our needs and desires. When he was unsure of an answer he asked his supervisor or looked it up. He helped us research issues which were peculiar to our set-up. And he followed-up with us as he said he would. We did not have a very satisfactory experience with the two men who came to set up our equipment. Due to complications with our set-up they weren't able to complete the installation and did not complete the job which we expected and paid for. But Josh came over to help while they were at our house and actually returned to the store to fetch a longer HDMI cord, helped me with the installation of that, and went back a second time to look for bolts to attach the TV to our wall bracket. He returned again several days later to help me with the hanging of the TV and setting up of the remotes and other adjustments. And he followed-up via email several days later to ask how we were doing with our new equipment. He went out of his way to help and assure we were satisfied and were enjoying our new equipment (which we are, a lot). We HIGHLY recommend Paul's TV here in Muskegon and especially Josh Stott.

  - Joel J.
  Muskegon, MI Customer

• February 23, 2013

  I had a very good experience picking out a television. The sales people were very nice and friendly.

  - Heather M.
  Denver, CO Customer

• February 23, 2013

  My wife and I are extremely pleased with Aaron's customer service skills. We purchased a TV today. His knowledge about TV's sold us on what TV to buy when we spoke with him 2 weeks ago and then today when we finally made our purchase. When we got it home we had a hard time getting all connections right so we called the store, he was very helpful and patient with us, especially with us being electronic iliterate, he drove to our house on his own time to help us set the TV up and we are enjoying our new Samsung. Thank You Aaron and Paul's TV.

  - Hugo F.
  Fort Collins, CO Customer

• February 22, 2013

  All Hail to Louis Hellers!! Not only did he explain everything we asked about he was very patient in doing so, vast knowledge of his industry and expanded our knowledge. I would recommend Louis to all who come into the store. I honestly never met a more knowledgeable and fun sales man. Prices were right too. Greg and Reina McDonald endorse Paul's and Louis!!

  - Gregory M
  Rancho Cucamonga, CA Customer

• February 21, 2013

  I typically do not write reviews but Aaron at Paul' TV provided above and beyond service when I was upgrading some equipment in my Home Theatre. He definitely knew his stuff and was well informed on all of the new technology that is always changing. To be able to buy high end equipment at a good price is always a good thing as well.

  - William C.
  Fort Collins, CO Customer

• February 21, 2013

  It was time to upgrade my man-cave TV and thought Paul's would be out of my price range. Since I needed education to make an informed purchase and knew I couldn't get anyone to wait on me, let alone give any insight at the BB across the street, I went to Paul's. What a great place! Knowledgeable, willing and patient Mike Lomonte, welcomed me back even after trading a third TV for a fourth! Mike was willing and happy to do whatever it took to make me happy. I am a very discerning buyer who cannot easily part with $1000 for a luxury like a big screen TV. Mike answered any and all of my questions, even some technical ones, explained all my options, matched any pricing I could find (even on line or across the street) and hung with me until I was happy and comfortable with my purchase. Best prices, selection, innovative warrenty plans and service with a smile above and beyond my expectations. I will recommend Paul's to all my friends and family for their new TVs. We will be returning to check out their appliances in the near future, I hope I can give such a glowing review after that.

  - Russel S.
  Salem, NH Customer

• February 21, 2013

  My wife and I bought not one but two flat screen TV's from Paul's. The first installation was done by Jeff and Chad of their installation team. They were both friendly, professional and informative. We were also impressed by the neatness of their work when it came to bundling the wires used in the install. We were impressed enough to return to buy another flat screen for my man cave. Pleasant experience, recommend them highly.

  - Dan B.
  Salem, NH Customer

• February 20, 2013

  It cannot get better than this. Anthony Brogna was our sales rep and he answered all our questions about an advertised package deal. He placed the order and we actually received all of our appliances the very next day in Ogunquit Maine! Anthony was also diligent in resolving a logo plate on one of the appliances and quickly sent a replacement. Totally satisfied with the service we received, the package price, and next day delivery. Highly recommend Anthony and Paul's TV in Salem, NH. Thank you!!!

  - David L.
  Salem, NH Customer

• February 20, 2013

  My experience at Paul's TV was GREAT! I worked with Joe King and he was more than helpful. He not only helped me pick out the TV I wanted but guided me through everything from financing to the stand it sits on. I would recommend Paul's to anyone looking for a great tv, at a great price, with a great warranty.

  - Kevin S.
  Novi, MI Customer

• February 24, 2013

  This was the first time I had ever dealt with Paul's TV and it definitely will not be the last. Jarad was extremely helpful and knowledgable when it came time for me to pull the trigger on a SamsungUN65ES8000. This was a very big purchase for me and almost made a grave mistake and purchased it from Alltimetvs. There is almost always a reason behind "ultra low pricing", if it seems to good to be true it probably is. Buyer beware do your research extensively, Samsung will not warranty your TV unless it is from an authorized Samsung dealer. So even though some of those other companies say it comes with the 1 year factory warranty, it doesn't and that info is directy from a call made to Samsung by me. Paul's TV truly cares about their customers and you will know this once you speak with them, very professional, and never pushy. Free white glove delivery and a price that no one can beat. I will keep you posted once I receive my television.

  - skibumn
  PaulsTV.com Customer

• February 24, 2013

  Contacted Joe in Riverside. We were looking for a 73 inch Mitsubishi. We ended up getting an 82 inch Mitsubishi and we love it. Picture is fantastic and sound is superb. The surround sound is built in and works great. Received it at our home in Arizona a week later. Delivery was white glove and setup was easy. Haven't tried the 3D yet, but look forward to it.

  - Tom C.
  Riverside, CA Customer

• February 23, 2013

  My wife and I had the pleasure of dealing with Daniel Daly at Paul's TV. We had several big ticket purchases we needed to make and Daniel was a true professional. Would recommend when visiting you seek out Daniel. 5 Star Service!!!! Thank You!

  - James S.
  Rancho Cucamonga, CA Customer

• February 22, 2013

  Paul's TV inside Art Van on 14 Mile in Warren did a fantastic job Josue Caceres was helping myself and my husband pick out a TV, he was very friendly, knowledgeable and concerned with us making the right choice for us. I will be sending everyone to him, his friendly manner was amazing, never had anyone make you feel like a friend, just to buy a TV, but he wasn't pushy at the same time.....VERY GOOD EMPLOYEE!!!

  - Rebecca A.
  Alpine, MI Customer

• February 22, 2013

  Very pleased with the knowledge of Eric Carlson who set me up with the TV. Was happy that the in-home consultant Scott was available to help make decisions based on my house and room structure. He was professional and based on my home made excellent recommendations. The service team that came to install the whole set-up were exceptional also, they made sure all connections and all setting were right on. The hands on demo for me was useful as well. The in-home consultant and installers were what made this whole experience over the top. Would highly recommend anyone or especially those who do not know what sound system would compliment their new TV to pay just a little more to have the professional consultants help and thus maximize the whole experience and enjoyment thereafter.

  - Rhonda R.
  Fort Collins, CO Customer

• February 21, 2013

  I had bought a 32" tv from Paul's TV in Chesterfield back in December. Recently I was having trouble with getting the blu ray player, which I did not get from Paul's, to show up on the TV. I called Nathan, the manager, and he tried to troubleshoot me over the phone but to no avail. He said he would come out that day and help me out to see what he could do. I felt embarrassed that he was able to fix the problem within minutes. I will always shop at Paul's TV now because even with a small 32" I was treated like I had gotten a 70". Thank you Paul's TV!

  - Heather S.
  Chesterfield, MI Customer

• February 21, 2013

  We bought our new tv from Paul's in Salem, NH. I called ahead and talked to Anthony; let him know what we were looking for and that we would be there later that day. He showed us 3-4 tvs in the size/price range and helped us selct the right one for us (we went with a 46" Samsung). Best of all- we were able to schedule delivery on Presidents Day! They removed our old 200lb tv and set up the new one in about 15 minutes. For such great service, I would have figured to pay a bit more but in checking around, Paul's price was the same (and in some cases less) than other stores. Highly recommend.

  - Chris F.
  Salem, NH Customer

• February 20, 2013

  Couldn't be happier, earl was very informative and helped me choose the right tv for my needs. Installers were on time and also very helpful. Thanks Paul's tv!

  - Rick C.
  Clinton Township, MI Customer

• February 20, 2013

  I was pleasantly surprised with the service that I received at Paul's TV. Having never shopped there, I did';t know what to expect. I went there hoping for a lay away plan, and they had one. Yay. My sale guy David Chase was so knowledgeable and helpful in helping choose between LED and Plasma. He didn't lead me in any direction, but he helped me see the pro's and cons btwn the two. I was there for more than one hour asking several questions and getting knowledgeable answers. I finally chose a 60inch Samsung Plasma, and after 2 weeks of watching it, I am thoroughly ecstatic with my purchase

  - Glen M.
  Novi, MI Customer

• February 19, 2013

  My girlfriend and I have been to Paul's TV several times, and each time we look forward to seeing Aaron more than the acquisition of a new TV. Aaron's product knowledge is far beyond anyone I've experienced in his field. His vigor and genuine concern for his customers' satisfaction has led to his store becoming my habitual first stop.

  - Ross S.
  Fort Collins, CO Customer

• February 18, 2013

  I bought my tv from Paul's and Jeff is THEE BEST SALES GUY! He was on top of his game, sold me what I NEEDED, nothing more. Saved me some money as well!! He also said that he would be there when I finished my shopping and when he wasn't because he was on his break, he called me PERSONALLY to ensure that i was taken care of! That is what customer service and professionalism is all about!! Kudos to Jeff and his partner who upgraded me to a free Blue Ray player when they were out of the DVD players! I will DEFINITELY be returning for any future electronics! THANKS JEFF! P.S. Jeff called me on Monday just as he said that he would and answered all of my questions! A1 service!!

  - Sheryl B.
  Auburn Hills, MI Customer

• February 18, 2013

  We finally decided to buy a big screen TV. While visiting with friends in Grand Rapids, we stopped in at Paul's. I knew I wanted a plasma TV. Our salesman, Rob S. , was very knowledgeable, answered all our questions, got us a great package deal and had it promptly delivered to our home in another city. The deliverymen were courteous and on time . This is how shopping should be: no pressure, informative and reasonably priced.

  - David T.
  Grandville, MI Customer

• February 18, 2013

  what a great person to work with [ rich corpuz ], my wife and i visted pauls tv to purchase another tv for our family room,we just purchase a new tv for livingroom from pauls and had a great experience the last time,so we came back to purchase another one,rich was a great help and deciding the right one for our family room,we took it home and set it up,what a great picture,we choose a toshiba the first time and again we choose toshiba the second time for our family room,a great place to shop and buy great people,

  - Jim & Kay M
  Burton, MI Customer

• February 18, 2013

  Went to the new Paul's Store in Dana Point the other day looking for a 50" plasma TV and had probably the best and easiest buying experience. I met George Kimberlin who was both helpful and friendly and very knowledgeable about the various TV formats and the specific type I was looking for. Now I have previously purchased TV's before from Paul's, at two other stores, but I really enjoyed this time. George's prices were extremely competitive and I was able to get my specific TV, as well as a BluRay DVD player, the same day. Dana Point has now entered the 21st century and we no longer have to buy electronics from a big box store. Visit Paul's in Dana Point and ask for George!

  - Bob N.
  Dana Point, CA Customer

• February 17, 2013

  I recently purchased a tv and sound bars from Paul's TV . the salesman Shawn franklin was most knowledgeable, personable and helpful we've ever worked with. Any future purchases will definitely be made with Shawn franklin

  - Don Dawn B.
  Lansing, MI Customer

• February 17, 2013

  What can I say these guys are awesome and very knowlegable about tv's. We had gotten a new mattress next door which also gave us a voucher for a new hd tv. I had my eye on the samsung 8000 for quite some time and knew as soon as it dropped in price I would buy it. They were happy to give me the voucher's worth towards my tv! Also they price match everywhere, even online which is unheard of so that alone is worth keeping your eye on that speacial tv you've been drooling over!!! Even when i left with my new tv and my car battery had died, due to the wife staying in the car with the music on, they were more than happy to lend a hand!! A+ on customer service!! Go see these guys if you want a tv, nothing but great stuff!!!! Thanks for everything,

  - Matt B.
  Fort Collins, CO Customer

• February 17, 2013

  My wife and I bought our new TV and sound system from Paul's TV last week. I want to say it was one of the best shopping experiences I've ever had. I was blown away by the professionalism of the sales associate Eric Carlson and the manager Aaron. Thanks to their product knowledge, my wife and I got exatly what we wanted and at a great price to boot! Thanks

  - Mark W. ( first time and now a loyal customer)
  Fort Collins, CO Customer

• February 16, 2013

  The guys at Paul's TV know there stuff! I came in to just buy a couch for my new place and didn't even realize they sold tv's. I guess they aren't part of the sofa store but are just inside of it. They have some amazing deals for such a small store. I have been looking for a new tv and for a while and wasn't sure if i should get a plasma or hd and what the difference are. The sales guy showed me all of the differences and helped me figure out what i needed for the best price. He even checked online to make sure I was getting the best price and he get me free delivery! Paul's tv is really a hidden jewel!

  - Rick G.
  Aurora, CO Customer

• February 16, 2013

  Absolutely thrilled with the products and experience at Paul's TV. I searched Ft.Collins for the right 70" TV and sound bar but struck out with most due to lack of knowledge and rude customer service. Aaron at Paul's TV was a breath of fresh air. He was extremely knowlegable and displayed the best customer service I have seen in many years. He actually wrapped the TV in plastic and gave me his personal straps from his car for me to transport it home. Paul's TV is proof that great electronics stores and phenomenal customer service still exist.

  - Jeremy C.
  Fort Collins, CO Customer

• February 16, 2013

  Hooking up my surround sound to my TV I got from here last year, I ran into problems & half my speakers weren't working. Not knowing what to do, I called to get some tips from the pros at Paul's & attempted it again. Failing once again I reached out for help. I spoke with Ren & he told me that my salesman Orion had gotten promoted but he was at the store & he was willing to come over to help me out. I was fully embarrassed when it took Orion less than 2 minutes to fix my problem. Guess that's why they are the pros!!!

  - James A.
  Lone Tree, CO Customer

• February 16, 2013

  I came into Pauls and was greeted by sales woman Marilyn Monzo, she was very professional and knowledgable about every T.V explaning the differences between plasma,LED and finally the one I decided on the Mitsubishi Theatre Surround Sound TV. Marilyn was very efficient and detiled in putting a pacckage together for everything I needed and my Tv was delivered the following day .I would recommend sales woman Marilyn Monzo to anyone who needs a TV!

  - Denise O.
  Shelby Township, MI Customer

• February 16, 2013

  Paul's TV inside Art Van on 14 Mile in Warren did a fantastic job with my wife and I selecting our new home entertainment selection. Chris Augousti was our salesman who did a great job explaining all of the models and features out there in the 65" TV category. We set out to buy a Samsung, but after reviewing all of features between Samsung, Panasonic, and Sharp we selected the Panasonic TCP65VT50 because we found that is what fit us perfectly. We could not have done this on our own, it was the help and knowledge of Chris that helped us make our choice, he did not direct us toward one or the other just wanted to make sure we were happy with what we decide to purchase.??I feel a little guilty, because we have been buying all of our electronics and appliances from ABC Warehouse for the last 20, or so, years and have developed a relationship with the salesman there over the years. We went to ABC first but they did not take the time to compare products and features like Paul's did.??Thank you Paul's and Chris TV looks great in our family room.

  - David G.
  Warren, MI Customer

• February 16, 2013

  Purchased a new 60" Plasma TV, 3D Blu-Ray Player, and Home Theatre Sound System from Brandon Combs at Paul's TV located in the Furniture Row Shopping Center in Colorado Springs. Brandon came highly recommended given his experience at Ultimate Electronics and other leading retailers in the area. He worked to configure the best blend of pricing and products possible, including working to make sure that his overall package beat out all the others. Even helped to determine price points for the resale of the old equipment. Outstanding knowledge and service.

  - James C.
  Colorado Springs, CO Customer

• February 16, 2013

  Paul's TV inside Art Van on 14 Mile in Warren did a fantastic job with my wife and I selecting our new home entertainment selection. Chris Augousti was our salesman who did a great job explaining all of the models and features out there in the 65" TV category. We set out to buy a Samsung, but after reviewing all of features between Samsung, Panasonic, and Sharp we selected the Panasonic TCP65VT50 because we found that is what fit us perfectly. We could not have done this on our own, it was the help and knowledge of Chris that helped us make our choice, he did not direct us toward one or the other just wanted to make sure we were happy with what we decide to purchase. I feel a little guilty, because we have been buying all of our electronics and appliances from ABC Warehouse for the last 20, or so, years and have developed a relationship with the salesman there over the years. We went to ABC first but they did not take the time to compare products and features like Paul's did. Thank you Paul's and Chris TV looks great in our family room

  - Ernie B.
  Warren, MI 14 Mile Customer

• February 15, 2013

  My wife and i went in to sign final papers for new samsung washer and dryer. Best deal in town. Daniel was awesome great service.

  - Ramon G.
  Rancho Cucamonga, CA Customer

• February 15, 2013

  Paul's TV has continually gone above and beyond anything I have ever experienced with regard to knowledge and service. All of the sales staff are courteous and extremely helpful. Garland Church helped me back in July 2012 buy the perfect TV for me and my brother. My experience with them at that time led me to bring my sister and brother-in-law in today to look for a TV. Garland and the other staff helped them find the perfect TV for their situation and in fact went WAY OUT OF THEIR WAY to help us with particular situations. ... There is never any pressure to buy beyond your financial range which is something that has happened to me in the past with other places. I can highly recommend Garland and all the staff at La Mirada Paul's TV

  - Lin D.
  La Mirada, CA Customerr

• February 15, 2013

  My husband can be a pain in the butt and not once did the staff show any annoyance towards him like I would have! Mike B. has got to be the best salesman we have ever dealt with! If I could give 10 stars I would!

  - Angela S.
  Salem, NH Customer

• February 15, 2013

  I bought a 65" samsung tv. I am not an easy customer, but Vinnie was extremely helpful, professional, and courteous. The set up crew was excellent that they sent on 2/14/13. Very satisfied.

  - Richard M.
  Salem, NH Customer

• February 14, 2013

  Frank at Paul's TV assisted my husband and I in purchasing a TV. Great experience, knowledgeable staff and extremely pleasant to work with. Would go back again to purchase TV!

  - Jeanette S.
  Dacono, CO Customer

• February 13, 2013

  I highly recommend Paul's TV because of their courteous and efficient customer service. I called on a Saturday morning and had a new TV delivered and hooked up to my cable by 4:00 pm! The manager, Al Lieber could not have been more helpful! This business is run in a very professional manner. They will always have my business and I will be happy to send my friends and family there.

  - Laura B.
  La Habra, CA Customer

• February 13, 2013

  I had a great experience at Paul's TV. The sales associate, Donald Knerr was super helpful and spent a great deal of time with my mother explaining and showing her all the options available to her. He did let us know that the prices were lower on their website then in the store. I wouldn't buy a TV anywhere else now.

  - Donna P.
  Vista, CA Customer

• February 13, 2013

  I just purchased a television from here. I had a wonderful experience. I told the sales staff, Garland Church what I was looking for. He went beyond the call of duty with his knowledge and expertise. He really made my decision easy. He and Chuck B. knew I had a budget and were able to get me a better television for the same price. An overall great buying experience. Thanks guys for a job well done! Far better than Best Buy!

  - Nathan A.
  La Mirada, CA Customer

• February 13, 2013

  Great customer service from Brandon B. Thoroughly reviewed all options - very knowledgeable - purchased TV & Sound Bar.

  - Karri H.
  Comstock Park, MI Customer

• February 12, 2013

  My fiancee and I were looking to buy I home sound system for our home. We looked at a few places and ended out search at Paul's TV. Many stores had what we were looking for but we felt pushed and pressured to buy the top of the line highest priced Item that the store carried. We choice to go through Paul's TV because the service was amazing!! We were greeted as soon as we walked in then left alone for a few mins to take in what they all had, a few mins later Brian Mason walked us through every sound system that they had and he never lost sight of our needs and wants for a system. I am not a easy customer to deal with (its true ) I hate being pushed into something that I don't want and never once did I feel that way when dealing with this man. He answered every question we had clearly and fully. I recommend that if you are looking for a great place with a professional and friendly service you will not be let down here!

  - Jamie S.
  Comstack Park, MI Customer

• February 12, 2013

  Mike Shields is very knowledgeable and very helpful setting up my install The two techs that came to my house to install my Bose sound-bar were clean and professional. They were very helpful in setting up the sound-bar and showing me how everything operates They were finish in know time and they took all the left over boxes with them. Thanks every one for your help

  - Ken B.
  Reading, MA Customer

• February 12, 2013

  When i walked in the door I was greeted in a friendly manner, Cameron was very helpful and asked me all the right questions about what I was looking for all while keeping our conversation on a personal level. He was extremely helpful and I could not be happier with my purchase and the customer service that I was provided. They have a customer for life.

  - Brad M.
  Shelby Township, MI Customer

• February 12, 2013

  We recently bought a Samsung TV at Paul's TV. The first expert we met was Mike Shields he went over the differences between the TV's we were looking at. He really knows about all the products that are being sold there .We were glad that he was the person that came over to help us. He was the only person that came over and asked if he could help us. That right there speaks volumes!!!!! Willing to put the effort in was the right way to go. Second the 2 people Chad and Jeff that delivered the TV. Very polite and neat setup and leanup. They both worked together as a team and got the job done in no time!!!!!! They were very clear and explained everything on how to use the TV. Again they knew there product... The training at Paul's must be above and beyond compared to other companies.. The owners of Paul's should be very proud of the 3 staff members mentioned .. I'm really thankful that we encountered such wonderful people!!!! Keep up the great work...

  - Mary B.
  Reading, MA Customer

• February 12, 2013

  Great service at Paul's TV in Art Van Furniture!! We've bought our two flat screen hi def TV's there and the mounts. Frank and staff are so knowledgeable and friendly! We will definitley be repeat customers and will recommend Paul's TV for anyone who is in the market for great quality and fantastic prices! one-stop shopping!

  - Rebecca S.
  Ann Arbor, MI Customer

• February 11, 2013

  We had excellent service! James, at Paul's TV, really took care of us. We bought our furniture from Art Van....also, our TV from Paul's. We ordered a flat screen with the mount that is adjustable. The one that was delivered was a non- adjustable. THe delivery man said that they would bring the correct one on another day. The problem was that our guys were coming out the next day ( we were having an addition put on) to hook up the tv along with the electrical....not good. Called James...he delivered the correct mount in time for our electricians. Then a month later, our tv was not working....even though James had his daughter's birthday party to go to...he stopped on the way to the party to see if he could fix the problem. he made sure it wasn't the tv and tried to correct what he thought it was. it ended up being a Dish issue. However, he did a great job by trying to help. We would recommend Paul's TV to anyone. Thank you, James!

  - Connie B.
  Petoskey, MI Customer

• February 11, 2013

  I did my internet research on price and quality before I was ready to purchase my 55" TV. I dealt with John and it was a great experience. I actually was able to buy the upgraded version of the best rated TV for only $200 more than the price I wanted to pay. This was at least $500 less than the nearest competitors price. The delivery was the next night before the Super bowl, as promised. John even called me a week after purchase to make sure I was satisfied. I couldn't have asked for a better buying experience and I will not hesitate to recommend Paul's Tv to my friends and family.

  - Alice S.
  Riverside, CA Customer

• February 10, 2013

  I recently bought a home theater receiver to replace my old one. Mike Flores was my sales person. I had many questions and he spent alot of time with me and answered all of them. I finally bought a Denon receiver with Airplay of which I needed assistance when I was at home trying to set up Airplay. I called Mike and he very helpful. He helped me set up Airplay and I was able to connect my Iphone to the receiver so I could hear my itunes music wirelessly though my home theater system. Mike told me that if I needed help to call him and he would be there to asist me. He truly followed thru with that. I will definitely be back to buy a new tv.

  - Charles D.
  La Habra, CA Customer

• February 10, 2013

  I usually shop at best buy for stuff like this. I was shopping in Art Van and thought id check out Pauls Tv because we needed a new tv soon, ours was giving us problems. The sales man I talked to was Brandon and he was very helpful. He actually explained to me the differences in the tvs and everything. I had no idea there was so many differences. I knew this was the place to shop after learning so much and ended up going back and purchasing a 73inch. I totally love it and I am proud to say I will refer everyone I know to the guys at Pauls Tv from now on!

  - Deanna H.
  Saginaw, MI Customer

• February 9, 2013

  I have been in the market for a large (around 70") flat screen TV for some time to replace my twelve year old 65" Mitsubishi Big Box Projection set. There are so many brands out there at different prices that even someone like me that is relatively sophisticated when it comes to technology, was a tad confused. Confused over brand, and confused over price. I used to think that Costco had the lowest prices - they might, but on sets that are very basic. Fry's also have excellent prices. I wanted to find a company that had great prices, an excellent selection of QUALITY TV's, and the ability to deliver and install with the wires from the components to the TV in the wall (i.e. hidden) as I have the TV mounted on the wall. Look no further than Paul's TV. Over the years I have bought three TV's from Paul's - from when he had one branch in La Habra. I was helped by Anil Sud who was an absolute expert, gave me great advice, and sold me a Sharp Quaatron Set that far exceeds my expectations. The installation people were on time and efficient, and did a first class, very clean job. If you need a TV, are not 100% sure of what you want, and require high quality of product, service, and installation I highly recommend Anil Sud of Paul's TV in Irvine.

  - Julian S.
  Irvine, CA Customer

• February 9, 2013

  I bought a TV today from Sheena Simmons. Service was great, she was very knowledgeable and extremely helpful!! I would recommend Paul's TV to anyone looking for a new tv, or to just upgrade the one they have. Service is very friendly and very fast!!! You will not be disappointed! Sheena was a great customer service representative, I highly recommend going through her!

  - Grant S.
  Grandville, MI Customer

• February 9, 2013

  I got a perfect tv for the cheap! Works great, hasnt had a single problem and I use it everyday for video games, movies, and television. Service was great, Rob helped me pick out the tv that fit my needs, and was extremely knowledgeable, and made my purchase hassle-free. Definitely reccommend going here for your tv needs or if you have any questions about purchasing one.

  - Josh D.
  Muskegon, MI Customer

• February 9, 2013

  I researched TV's and Audio systems for our new home theater remodel, and a former employee of Paul's TV recommended that I should visit this store sand talk with Aaron. I spent a great deal of time with Aaron, who was extremely knowledgeable and helpful. He took the time to figure out our room layout and build the perfect theater system. I came back three different times before I purchased, each time with lots of questions, and he continued to be knowledgeable and kind. No high-pressure tactics, but a genuine willingness to listen and understand our needs and budget. He worked hard to get us the best pricing, beating the competition and price-matching some online specials. The kicker: the day AFTER I placed my order for a $3,000 TV he called to tell me the price had just dropped by $500, and he was re-doing my order so I could save the money. A HUGE thank you to Aaron (and the other employees who were also great) for educating me and helping us put together the best theater system!

  - Kami G.
  Fort Collins, CO Customer

• February 9, 2013

  Frank was excellent in explaining the differences in all the TV's. The delivery and setup got fouled up and he took care of it on his day off. He came by on his day off and set it up. I will buy all my future TVs from them!

  - Richard C.
  Dacono, CO Customer

• February 9, 2013

  Me and my girlfriend went to Paul's to find a sound bar and one of the sales man was so helpful we were in and out in about 30 min with a great deal and he even carry the box out to the car

  - Charles K.
  Denver, CO Customer

• February 8, 2013

  I had the best experience with Paul's TV, especially with Pete who answered the phone when I called for help. He was professional and actually came to my house to assess my problem and had my tv back on in minutes. This was amazing. I purchased a tv and surround sound system a few years ago and didn't know where to turn and Pete at Paul's was fantastic. Highly recommend if you want expert and professional sales person, see Pete at Paul's TV.

  - Lucille S.
  Natack, MA Customer

• February 8, 2013

  I bought a new TV 2/1/13 had it installed 2/2/13 No hardcore sell, lots of help re the model info and the plusses therein. The installers were also the best, pleasant and offered good info. as to what was what. re the installation. Phil at the Lonestree Pak Meadows store, a great rep. A day after I bought and paid for it the set went down $200.00 I called and he got the difference credited to my charge card. Would definitely recommend this store.

  - Pearl S.
  Lone Tree, CO Customer

• February 8, 2013

  Great place to buy a TV. They treat u like Royalty! Just like to say thanks for your hospitality. If you want a great deal go to Pauls TV

  - Kenneth J.
  Portage, MI Customer

• February 7, 2013

  Sales Associate: Brian Aeh I purchased a plasma TV from Paul's TV in Howell last week and had a wonderful experience. I am a 22 year old male and I was shopping for my first large screen TV for my new condo. While I consider myself moderately educated in electronics, he went through and educated me on picture quality and specs that I was previously unfamiliar with. At no time during my initial visit did I feel pressured into purchasing a TV or any item from Brian. I returned the day after with my girlfriend to show her the TV I had picked out. Brian educated her just like he did myself on the quality and superiority of the TV we had selected. Had it not been for Brian, my girlfriend and I would not have purchased this television at all. He takes educational approach to sales and does not pressure you into purchasing. I'd recommend shopping at Paul's TV for your next TV purchase.

  - Emmett K.
  East Lansing, MI Customer

• February 7, 2013

  I went to Art vans to purchase a entertainment center, while my wife was picking one out I had some time to kill, so I went in to Paul's T.V., I spoke to the sales man named Kevin. He gave me a ton of information for my new T.V. He set me up with a new receiver to replace my obsolete one, gave me a fantastic price, told me step by step instructions in how to get it running. He even when as far as to give me his cell number if I had troubles. You don't find a sales person like this to often. When it comes time to replace any of my T.V's,............... Kevin is my first pick. Tkz

  - Wayne K G.
  Warren, MI 14 Mile Customer

• February 7, 2013

  Anil was very helpful In my decision making on what flat screen television to buy. He answered all my questions and was very informative. I left feeling good about my purchase and I love my new 60" smart television. Before buying a television, I would recommend going to Paul's.

  - William B.
  Irvine, CA Customer

• February 7, 2013

  We ended up with a store voucher to Paul's TV, unsure if we would take advantage of it or not. I am so glad we took the time to go over there because we got to work with Nathan Patzwaldt. He patiently answered our questions and helped guide us to pick out the TV that was best for our needs. We got a phenomenal deal on top of the great service. It is worth taking a look at Paul's TV if you are in the market for a new TV. The store is bright, well laid out and they have many options. They have their own in store financing--with many options.

  - Stephanie C.
  Westland, MI Customer

• February 7, 2013

  If your looking for no pressure and an outstnading price compared to anywhere local then I'd highly recommend going down and asking for Dilash Desilva. He was great to work with and willing to go the extra mile to ensure I was a happy customer.

  - Ken K.
  Van Nuys, CA Customer

• February 6, 2013

  Tyler Weimer at Paul's TV took about an hour to help us and answer all our questions about purchasing a TV, receiver, and Blu-Ray player. He showed and compared all the features of several brands. He is very knowledgeable about the products he represents and never rushed us to make a decision. Both Tom and Rafael were equally knowledgeable and professional when they arrived for the installation of all our components. They took all the time necessary to make certain that I knew how to work with all the remotes before they left. I had to call after they did leave because I had hit a button on a remote and did not know what I had done. Tom talked me through by phone and in no time I was back to where I should have been. Will be purchasing another TV this month and will certainly return to Tyler for this purchase as well. Everyone I have come in contact with at this location was great!

  - Wayne B.
  Lone Tree, CO Customer

• February 6, 2013

  I'm writing this to say that my experience with Paul's TV was about the easiest and best purchasing process I have had. Kenneth Finney, the salesman was very knowledgeable and helpful in getting me into the best TV and soundbar for my house. He didn't pressure me or try and oversell anything. Very happy with what I got and so is my wife. I would also like to say the two delivery men were great also. Spent time with me so I could get acquainted with controls. Polite and did a great job of cleaning up and taking trash with them.

  - James B.
  Jackson, MI Customer

• February 6, 2013

  The best Superbowl Party ever. If you are looking for a seamless experience where people know their products, do what they say they will do, deliver when they say they will deliver and go the extra mile, Paul's is the place to purchase. Baba was amazing; we had been to so many stores where my Husband knew more than the "experts" - who pulled some high pressure, upsell nonsense. This was not the case with Baba. He truly understands his products and the package he put together for us was fantastic. Most importantly, he did everything he said the would do. From purchase to delivery and set up...everything he said would happen, happened. No one does that anymore. THANK YOU. Kudos to Ernie and Todd with the delivery and setup department; they arrived when they said they would (we are in the High Desert, so this is not around the corner) and were dressed professionally. I left the room when they began setting up and when I came back, there were no boxes, no wrap, no mess on my floor to clean up - that was a first. They set up and programmed our new cable box, walked me through the operations of the TV, Blu Ray, 3D glasses, Netflix and Sub Woofer. They knew and understood the items we purchased and were able to answer all my questions. I was fully expecting to spend a couple hours going through the owner's manuals after setup - for the record, I haven't had to open a manual yet. They organized the receipts, instruction manuals, warranty information, they even cut the barcode "proof of purchase" off the boxes. I was stunned at how seamless this process was for us. Our expectations were exceeded by a mile, in fact we are taking a relative down to purchase his TV today. THANK YOU.

  - Veronica P.
  Rancho Cucamonga, CA Customer

• February 5, 2013

  Just HAVE to mention James Cole. He was their manager, yet he took the time to help me and my folks. I was there to help my mom and dad because they are pretty much just scared of new electronics, but huge football fans. He was truly customer oriented. Wedidn't buy the first time around, but came back to James tothis location because he helped us so much before. Delivery was on time and went smooth, but I think I should have let them set it up because James had to walk me through some stuff. All in all never shop anywhere else and try to find James! we actually drove to a different storejust to see him because he was so nice. parents and I send this out to you guys in hopes you have FUN BUYING your tv as wellas WATCHING IT!

  - Alex M.
  Lakewood, CO Customer

• February 5, 2013

  Had a great experience at Paul's TV on I-25 & 58th Ave. We actually purchased a new mattress at Denver Mattress and received a voucher for a free tv. However, we wanted a bigger tv and were able to use the voucher towards the price of the other set. The entire process was easy and we will return to Paul's in the future.

  - D. P.
  Denver, CO Customer

• February 5, 2013

  we bought two large screen tv's from dave at paul's! had a few bumps as one was damaged in transit, and a second failed upon turn on. both were replaced promptly and with no questions asked! scared the hell out of me though as we spent $2800 dave was very knowledgeable and repeatedly said to call if anything needed to be answered.....great tv's

  - Dave S.
  Ann Arbor, MI Customer

• February 5, 2013

  The installers, Mark and Tom were fantastic!! Very well informed, great customer service - VERY satsified with them. The TV was set up and works great along with our surround system they set up. Great Job guys !!!!

  - Steve A.
  Dacono, CO Customer

• February 4, 2013

  To be honest I had never even though of going to Paul's TV. I had always thought they were high priced and not the way to go, until a friend told me about the deal she got. I went in and gave them a chance and I'm glad I did. My Husband and I had the pleasure of working with the store manager Tye West. We had already shopped around a little and were thinking about just buying from Amazon because everyone had been so pushy when it came to sales. When we walked into Paul's it was a totally different experience. No one was being pushy and instead of feeling like they were trying to sell me the most expensive TV at the top of my price range Tye described the pros and cons of all the TVs in my price range! Honestly if I would have bought online I would have never thought about how the light in my living room would effect the type of TV I bought, he was so informative. Needless to say we had amazing customer service, not to mention they beat the price of the TV my husband and I had been looking at on amazon and we got a better warranty! I will definitely recommend Paul's TV to all my friends and family!

  - Eric S.
  Flint, MI Customer

• February 4, 2013

  Scott was AWESOME!!! We went to the store because we were quoted a certain price over the phone, only to find upon arrival the sales guy on the phone (NOT Scott) gave us wrong information and the price would be considerably higher. Scott worked over an hour to help us, and we left with a GREAT value! He was patient, apologetic and understanding, and he got us more than we were asking for at an UN-BEATABLE price! THANK YOU SCOTT!!!

  - Jessica B.
  Holland, MI Customer

• February 4, 2013

  I have bought 2 blu ray players, 2 sound bars and a 42 in television from them and they were great with price matching, We talked to Matthew and he was very knowledgeable about all the merchandise that we asked about. I would do business with them again. we are going to be getting another TV and i am defiantly going to give them my business.

  - Stephanie W.
  Jackson, MI Customer

• February 4, 2013

  These guys are great. Brandon went above and beyond when it comes to customer service. I had technical difficult with a sound bar. He made himself available on his off day by telephone to help. I have been back for many purchases and always received a fair price. All my TV and electronics purchase will be done at the Port Huron Paul's TV.

  - Eric H.
  Port Huron, MI Customer

• February 4, 2013

  Yesterday was my birthday, and to make my day all the more special to me, I decided to go into Pauls, cause it was so close to Superbowl time. There I met Ernie, and started asking him questions about TVs. I'm giving Ernie a SHOUT OUT! NO PRESSURE, JUST POLITE, ANSWERED ALL MY QUESTIONS AND THEN SOME! It was a good day and Ernie made it even better! My TV is the bomb! Had to call him up today, cause I had some minor problems, don't you know he walked and talked me through and everything is alright! Thanks Ernie

  - Bonita Q..
  Menifee, CA Customer

• February 3, 2013

  great guys, knowledgeable and quick. kevin and cohort were fantastic. ready for super bowl

  - Jeff R.
  Monrovia, CA Customer

• February 3, 2013

  Great Prices, excellent selection. I bought a low end plasma (50' 1080p) for $600. $100 cheaper than either Best Buy or Sears. Guys working were very helpful, not very pushy but very knowledgable. Told me I should go bigger but I didn't listen. Wish I would've. Would definitely buy a tv here again.

  - Nate B.
  Canton, MI Customer

• February 3, 2013

  Had a great experience at Pauls TV at the Saginaw Art Van location. Rich and Brandon wer'e awsome ! Wasn't sure if I should get a led or plasma . They showed me the Panosonic plasma - 50in. st series. Couldn't help but spend more than I planned ! This TV is great ! Thanks Rich and Brandon - you guys really know your stuff ! Will recommend to all my family and friends !

  - Joseph N.
  Saginaw, MI Customer

• February 3, 2013

  Came in hear a couple times; met with Kevin Ryan both times. This guy really knows his TVs. He showed me a few models and recommended the Samsung e7000 even though I was looking at the Panasonic st50. I told him i need to think about it. Did some research, came back in with some questions. He spent over 30 minutes with me explaining the issues, answering questions, and comparing multiple TVs under different settings. At the end of the day, I went with the Samsung and couldn't be happier. My delivery was supposed to be on Saturday, but on Thursday I called to change it to Friday. They said no problem, and delivery got their with in first 15 minutes of the 3 hour window. TV is awesome, Kevin and his staff are knowledgeable and helpful, and delivery was a breeze. oh and the price was unbeatable, i spent a few months trying to find the best deal and this was without a doubt the best deal, granted it was the week of the Super bowl. A++

  - Lev K.
  Natick, MA Customer

• February 3, 2013

  My husband and I went to Paul's TV within Jordan's furniture in Nashua. After waiting for quite some time to be helped by a salesman who provided NO information about the product(s) we were inquiring about and mis-stated truth about stock at other locations, we decided to go to the Paul's TV in Salem. VERY GLAD WE DID. Employee Anthony not only infomred us more accuratley about the 64" tv we were considering but also offered a better alternative in the same price point. He took the time to show us online data, compared dvd to tv pic quality, sound, etc. In the end, we ended up with the 64" Samsung plasma (PN64E8000GF). HIGHLY RECOMMEND THE TV as well as Anthony. Will be purchasing future TVs here for sure!

  - Josh G.
  Salem, NH Customer

• February 3, 2013

  If you're in the market for a TV, I would highly recommend that you speak to the store manager at Paul's TV in Warren. Matt Baker was not only easy to work with; he also had the best price in town. In short, if you're looking for the BEST price, with the BEST service I would not look anywhere else!

  - Theresa H.
  Warren, MI 14 Mile Customer

• February 3, 2013

  I called and a cool guy named Ammar picked up the phone. I cut straight to the point and asked him if they had a Pioneer 54" VT25 in stock and for sale. He said yes and told me the price straight! They were significantly lower than even the Internets best price... I ended driving down immediately & when i met with Ammar he was extremely informative. I was having second thoughts and was considering going with the Samsung 58" for couple hundred more. In the end I went with the Panasonic and Ammar assured me that if I did not like it I could trade it in for the Samsung within 10 days! Plus, i got free next day delivery! If your looking for a super bowl deal, hit them up! I thought i would never buy a TV from a Brick & Mortar store again and Pauls TV proved me wrong. Thanks for your help and great customer service!

  - Andres V.
  Van Nuys, CA Customer

• February 3, 2013

  Had a great experience at Pauls TV at the Saginaw Art Van location. Rich and Brandon wer'e awsome ! Wasn't sure if I should get a led or plasma . They showed me the Panosonic plasma - 50in. st series. Couldn't help but spend more than I planned ! This TV is great ! Thanks Rich and Brandon - you guys really know your stuff ! Will recommend to all my family and friends !

  - Joseph N.
  Saginaw, MI Customer

• February 2, 2013

  Did my research and made purchase over phone, flawless. Salesperson Jeff Hendricks was very helpful knowledgeable.

  - Stefan M.
  Warren, MI 14 Mile Customer

• February 2, 2013

  We live in Dracut, MA and were thrilled to hear there was a Paul's TV in Salem, NH so we would not have to make the trek to Nashua, NH where the next closest store is. Anthony B was our sales person. He was very personable and knowledgeable about all the products and really went out of his way to help us out. I was very impressed with his in-depth knowledge about all the types of TV's. When we got home with our purchase we noticed we were missing a part in the packaging. We called Anthony and he was ready to drive over to our house to drop it off. We did not take him up on that offer but were impressed with the fact that he actually offered to do it. Now that is customer service! . All the other sales people there were also very helpful. The whole group of sales persons seem to work as a team, helping out each other out and each other's customers. I definitely recommend Paul's TV in Salem. I felt good about my purchase when I got home believing I had made the right decision based upon the experience I had at Paul's TV.

  - David R.
  Salem, NH Customer

• February 2, 2013

  My boyfriend and I were looking to purchase a 60" tv for our living room and like being any young typical couple, we only thought to go to Best Buy. We had to wait about 10 minutes to even be acknowledged and then put on a wait list for 20 minutes only for some 18 year old punk to tell us that the tv we were looking to purchase was "a piece of crap". Just as we're about to drive home we notice Paul's TV across the street from Best Buy. The second we walk in, Vinny greeted us, answered all of our questions HONESTLY, and actually was interested in spending time with us. He was super knowledgeable and asked us questions about our preferences and about the room the tv would be in, in order to provide us with the confidence in knowing we made the best purchase. The prices were better than Best Buy and the service was phenomenal. Moral of the story: go to Paul's TV!!!!!!!!!! Highly recommend Pauls TV.

  - Kristina G.
  Salem, NH Customer

• February 2, 2013

  Chris was wonderful! He was very professional. He took the time to talk with us and show us many options. Chris is the guy I would recommend you see when at this store.

  - Ann L.
  Colorado Springs, CO Customer

• February 2, 2013

  So, I decided after doing a lot of research online what Television I thought I might want. Prices ranged online from $1699.99-$2599.99 for the Mitsubishi WD-73840. I just hadn't seen it in person. Doing a search I saw Paul's TV had it and went up to take a look at it. Paul's had it listed on their website for $2399.99. A little (lot) more than I wanted to pay. But, I had to see it first before deciding which online retailer I would buy it from. Got there and was greeted by 2 guys and told them what I was looking for. They didn't have the 73" on the floor to view but did have the same model in the 82" and 92". Picture was pretty darn good and they said they had the 73" in stock. I told them their price was more than I wanted to pay. They said they could match the price with an authorized Mitsubishi Dealer. So, I showed them online where I saw it for $1699.99. Bummer, none of the retailers were an authorized dealer. One of the guys, Phil, said he'd try to find me the best price he could from an online authorized dealer. About 5 mins later he found me in the store and said he found it for....$1699.99!! We have a winner!! Great customer service, TV was delivered free the next day, less than 24hrs from when I purchased it. Delivery guys were quick and friendly. The TV is awesome and I'm loving it! I was replacing my old Sony LCOS (DLP) that I loved to death. Thanks guys, I will definitely tell my friends about the great service!

  - Y.M. C.
  Denver, CO Customer

• February 2, 2013

  Purchased a large screen TV from this store, and found the transaction to exhibit both competitive pricing and an excellent customer orientation. During a lengthy search of the available products and alternative sources, over a period of several months, I discovered Paul's TV. I had not been aware of this company and did most of my research on their web site, before going to the local showroom. At the showroom I was given courteous, patient attention, without any "hustle" or pressure. The sales rep seemed knowledgable and he provided the information I required. This allowed me to buy from them with confidence. Next morning delivery was completed on time by courteous and helpful staff. The experience convinced me that Paul's TV must be considered as a source for all future AV purchases.

  - Nicholas C.
  Lansing, MI Customer

• February 2, 2013

  We stopped by Paul's TV after looking at a few tv stands at nearby retailers. Had great service, Joe King was extremely helpful and price matched a stand that we really liked! Very helpful, will definitely go back for more products.

  - Kush P.
  Novi, MI Customer

• February 1, 2013

  i recently bought a big screen tv from Paul's TV. costumer service was excellent! if you you decide to vist ask for Caesar, he will take good care of you guarantied. Even after my purchase, he still answer all the questions i had with the TV.

  - Mireille N.
  Vista, CA Customerr

• February 1, 2013

  Mike B. was able to find the right television for me and my family. He spent the time getting to know our needs and the price could not be beat from the research I had done. It's great to do business with someone so knowledgeable.

  - Andrew K.
  Salem, NH Customer

• February 1, 2013

  Great personal and prompt service by Caesar helping me find JVC parts for a charity-donated television for a refugee family.

  - Jack R.
  Vista, CA Customer

• February 1, 2013

  I bought a 70" from Mike B. I liked the fact that he was willing to spend time talking to me and there was no pressure about buying or what to buy.

  - John S.
  Salem, NH Customer

• February 1, 2013

  We went to Paul's TV last Saturday night for the first time. We were greeted by a salesman named Robert Earl. Robert was the first person we had ever spoken with at the store. We were both taken by his knowledge of the products and the way he handled himself. I have to tell you that I have talked to many sales people and Robert was one of the best that I have ever had the pleasure of talking to. There was no pressure and we both felt at ease talking with him. So I can tell you that if you are looking for something from Paul's TV. He would be a great person to work with. And yes we did buy something and will be seeing him again soon to purchase a new TV. It was so nice to find a person who you feel totally comfortable with in making a purchase. We were very impressed with Paul's TV. They have a great selection of Televisions and a great show room.

  - Mark L.
  Portage, MI Customer

• January 30, 2013

  After doing extensive research in finding the best deal for a new TV in my living room, i decided to go with Pauls TV. They have the best promotions; hands down. The buying experience was great; no pressure at all. Gene Dubois was my salesman and he was a pleasure to work with. Actually i felt very comfortable dealing with him because besides knowing all the stuff about TVs, he was very open to talk about other subjects. Thanks Pauls TV! Watching the SuperBowl like intended!

  - Manuel C.
  Monrovia, CA Customer

• January 30, 2013

  got great help and advice from josh bussell, helped out a couple old folks on getting a great tv. no pressure what so ever.

  - Michael P.
  Taylor, MI Customer

• January 30, 2013

  I was shopping for a smart TV and I ended up at Paul's and I'm glad that I did. The knowledge, service and friendlyness were much better than I had seen at the other places in town but the price was almost 40% less. Great deals and such personnal service. Many thanks to Aaron the manager.

  - Don R..
  Fort Collins, CO Customer

• January 30, 2013

  Just bought an LED big screen. Ernie was awesome. By far the most fun I have ever had purchasing in item like this. Ernie is very knowledgeable and with his help, I was able to get the TV, sound bar, stand and accessories for the price that some stores were charging for the TV alone. I know because I shopped around. Paul's truly is the king of big screens. And with people like Ernie, it is definitely worth your while to pay them a visit if you are looking for a new TV.

  - Michael R..
  Menifee, CA Customer

• January 30, 2013

  Brandon Hodge at the Saginaw location is wonderful. Very professional and worked very hard to get me what I wanted in a very timely fashion. I purchased a 60" TV on Wed and Brandon had it delivered the next day during the week of the superbowl. Thats major for me!! I recommend everyone comes to do business with Brandon he is the bomb!!!!

  - Michelle F.
  Saginaw, MI Customer

• January 30, 2013

  This place is unbelievable!! They are incredible!! Alex, Manager, Aaron and Eric (who has a sweet lunchbox) exhibited knowledge, class, tact and honesty when I came in there. I never felt like I was being sold, but rather, consulted. They're really here for you and not the money. They aren't even commissioned AND they should be!!! BUY YOUR TV HERE!

  - Kb B.
  Fort Collins, CO Customer

• January 29, 2013

  I talked to Cameron and he showed me exactly what I was looking for and was very knowledgeable and knew his stuff. He explained to me about how the TV was latest technology for that size (edge lit LED) and showed me the internet apps I could have. I got a Panasonic 42 inch and Cameron gave me a stand to go along with it. This stand was nice too and went along perfect with the size of TV. Cameron helped get approved at Art Van credit and I was ready to buy. He even put on his coat and helped me load everything! I will return to Paul's TV for the service ....

  - George K.
  Shelby Township, MI Customer

• January 29, 2013

  The last time I purchased a big screen TV it was easy. I went to consumer reports and found out which was the best TV available. My wife and I checked the spec and found a Panasonic that was identical to the Pioneer Elite at 1/2 the price. We got a great TV at a reasonable price. This time around we were looking for something less than "The best" but still very nice. How on earth do you research those parameters? Simple....... Go to Paul's! I have nothing against the folks that work the TV departments at huge retailers, but we all know they just read the cards on the shelf. On the other end of the spectrum is Paul's TV. I spent 30-40 minutes with Daniel Gudzevich talking about LED vs. Plasma and which one would work best in our sunroom. Which manufacturer had the best software etc. I walked in there fully expecting to buy a Panasonic Plasma because they are the most lifelike. I walked out of there with a Samsung LED because it would work the best in our Sunroom due to the bright ambient lighting. I couldn't be happier. The TV is perfect, Dan set us up with exactly what we needed even though it was the opposite of what we had in mind. Go to Paul's and give them your business. I would have wasted $1000.00 on a TV that did not work in my sunroom if it weren't for Dan's Expertise. (BTW: The same TV at BestBuy was the same price. Paul's is a "No-Brainer")

  - Steve H.
  Natick, MA Customer

• January 29, 2013

  I went to check out Paul's TV on 1/25/13 knowing want I wanted to buy, a plasma 64" Samsung PN64E8000. I read all the reviews on the TV and was ready to purchase after 2 1/2 years, I also did my research on line and was ready to negotiate. I met with Chad who worked with me and to my surprise I did not have to negotiate at all. By the time I was done I also purchased a 32" LCD TV and a Panasonic 3D Blu Ray player. I was treated very well and prices are better than having to purchase on line. The equipment was delivered the next day and everything is working well and the whole experience was much better than I expected. Riverside is high on my recommendation list.

  - Larry A.
  Riverside, CA Customer

• January 28, 2013

  We knew exactly what we were looking for when we came into the store. The manager told us that he would match the lowest price that we could find. He matched a sales price that we had seen weeks ago. Great customer service. Friendly and honest. I would absolutely purchase another TV from here.

  - Gina R.
  Westland, MI Customer

• January 28, 2013

  My husband and I just bought a 70" TV and enjoyed a pleasant experience during the purchase. Our sales associate, Gene, was extremely knowledgeable about every television we were interested in, and he was personable without being pushy. We noticed also the professional team work among Gene and his co-workers. When the paper work was signed and finished, even the manager who had approved all of our information thanked us.

  - Carol J.
  Monrovia, CA Customer

• January 28, 2013

  Iv had been looking for a TV for my parents, I was at ABC and felt extremely pressured and felt taken advantage of what I needed because I was a girl, I decided to shop at Art van's Pauls TV, soon as I walked in I was greeted by a gentleman named Cameron, he said Hello but let me look for a minute. I like that i wasn't dragged to a TV right away, he asked me plenty of questions that would suite my parents needs. He made a recommendation of a Panasonic LED. I completely agreed with the recommendation and truly felt he catered to what my parents needed, I did not feel pressured at all. He had it delivered and put on our new stand. Thank you Cameron for the wonderful service and knowledge, Pauls TV is the only place my family will shop a TV.

  - Kristy M..
  Shelby Township, MI Customer

• January 28, 2013

  I'm retired and have purchased many TV's over the years and have never had a better experience buying a TV than at Paul's TV in Fort Collins. I had checked out all the major place in the area and then went to Paul's, I found that the price was almost half of the other places and with more KNOWLEDGE, SERVICE AND COURTESY by all members of the staff. We even got a courtesy call from the manager to see if we were happy with our purchase.

  - Don R.
  Fort Collins, CO Customer

• January 27, 2013

  Just bought an awesome big screen just in time for the Super Bowl. I had great service. Bruce helped me pick out the perfect tv. I was thinking of a TV with a lower refresh rate. He said on a TV that size I should get a little better refresh rate. This TV is awesome! Thanks again. Will be back again.

  - Patrick D.
  Novi, MI Customer

• January 27, 2013

  Excellent service and prices. Highly recommend Vinnie.

  - Lisa S.
  Salem, NH Customer

• January 27, 2013

  Cant beat Pauls TV. I will repeat what others have said, Vinny is a great salesman! Went in to buy the Panny 55ST50 on 1/23/2013 and it was delivered to my home in less than 2 days (I choose Friday delivery). Vinny is a super personable guy, great to deal with, price matched the TV to what I could get it for from Panny. Yes its always nice just to order stuff off the internet but I went there to see if I could haggle a better deal and I did! Would highly recommend Pauls TV and most especially Vinny as a salesman.

  - John P.
  Salem, NH Customer

• January 26, 2013

  If your looking for no pressure and an outstnading price compared to anywhere local then I'd highly recommend going down and asking for Dilash Desilva. He was great to work with and willing to go the extra mile to ensure I was a happy customer.

  - Ken K.
  Van Nuys, CA Customer

• January 26, 2013

  Went there for a receiver, Salesmen compared the products to a great extent, Very friendly and even reduced the price for the receiver by 80$! They also have a GREAT 5 year warranty!

  - Michael D.
  Westland, MI Customer

• January 26, 2013

  Just had my first experience buying from here and it was great. Jeff helped me chose a great TV for my house. I am very happy with it and got very fast delivery.

  - Calvin B.
  Grandville, MI Customer

• January 26, 2013

  I had done my research before entering Paul's TV....so I had a pretty solid idea of what I wanted. Mike Bracci was the first sales person I met in the store. I told him I was just looking at the flat screens. No hard sell, just an amiable conversation about TVs, while he showed me the various flatscreens they had. Without me telling him exactly what I was looking for, he took me to the Panasonic VT plasma and said this was, in his opinion, the best bang for the buck. Ironically, it was the flatscreen I was most interested in and coincidently the one he owns, along w/3 or 4 (?) other employees in the store. Still not mentioning my personal preference, I set up an app't for an evaluation ($99 applied to the cost of the TV if purchased) of the room I planned on putting the TV in. Mike T came over to my home and confirmed my opinion that the room was fine for a plasma and explained the install process.....now it was just what size to purchase. I felt very comfortable w/all of Paul's TV personnel's knowledge I came in touch with...no techno BS, just plain "laymans" talk. I had Paul's TV do my install also....this went smoothley and quickly. I purchased the Panasonic TCP65VT50 and I don't which I'm more impressed with; the TV or the great service provided by Paul's.

  - Bill W.
  Salem, NH Customer

• January 26, 2013

  All I have to say is that Daniel is a Big Screen stud! He was very knowledgable and helpful. He didn't try to sell us the most expensive stuff- just what we wanted. Go and see him. Overall great experience at this Paul' s location!

  - Jim B.
  Rancho Cucamonga, CA Customer

• January 26, 2013

  "I was looking for a Panasonic TCP65VT50 plasma TV and found Paul's TV to be the cheapest anywhere on the internet and locally. I called and talked to Omar and he offered free shipping with white glove delivery. The TV came professionally delivered and worked when plugged in. ?Paul's TV also offered a 30 day price match after purchase, so when I called up Omar to tell him I found a cheaper price, he offered me a credit to my account to match the price. What a wonderful experience I had with this company, when you hear so many times about shady companies when buying expensive things off the internet. I would Highly Recommend this company and for their service and professionalism!!"

  - RWK1965.
  E-Commercer Customer

• January 26, 2013

  If you want a great buying experience go to Paul's Big Screen TV in Fort Collins. I have been bought many TV's over the years as I'm now retired and I can say that I have never had a better experience thanat Paul's. From the PRICE to the KNOWLEDGE to the SERVICE it gets no better. I recently bought a 55" smart TV for almost half the price that they were asking at the other retailer in town. It was delivered and set up within two days and the manager made a personal service call to see if it was working OK. Give them five stars, the best ever.

  - Don R.
  Dacono, CO Customer

• January 26, 2013

  These guys are absolutely the best. I bought my last TV here and was completely satisfied, so when I had to replace my TVs I knew this was the place to go. The TV I ordered was out of stock but instead of delaying my delivery, they upgraded me to the next model. Nathan, Gerard and the rest of the staff delivery top notch customer service every time. After two great experiences, I will definitely be making all of my future TV purchases at Paul's TV. You'll get a great deal on the best TVs...you really can't go wrong here!

  - Alex M.
  Westland, MI Customer

• January 26, 2013

  Fantastic customers service! Highly recommend Paul's if your looking for a new entertainment equipment. Brandon didn't stop till the wife and I were satisfied . He went out of his way to take the time . Very knowledgeable of all the equipment on the floor. Thanks for a wonderful experience. Military customers highly encouraged to check out Paul's TV!

  - Josh S.
  Colorado Springs, CO Customer

• January 25, 2013

  I researched and purchased a 65" Samsung. I was helped by Mr. Baba Thapa, he was not pushy, provided excellent customer service and made valuable suggestions. I took advantage of the store's promotions and walked away satisfied with my purchase. I would recommend doing your research, knowing what you want and having some knowledge of the unit your'e looking for. Baba treated me well and I did not experience anything close to the other reviews of Paul's. Give Paul's a fair shake, they are very knowledgable and the price on the Samsung that I purchased was a couple dollars less than the other local retailers.

  - J E.
  Rancho Cucamonga, CA Customer

• January 25, 2013

  "I had an excellent experience dealing with Paul's TV. From the informative ordering process with Seth who explained the different features of the tv that I ordered and any accessories that I might need. Next the delivery service they use was top notch. Always updating the delivery process and calling to set up delivery. The best thing was the 4 hour window they give you for delivery, they came in the first 5 minutes. It took 4 business days to receive my 65" Panasonic. Fast!! And to top it off I just received a price match of 100.00. I would definitely use Paul's again"

  - Panny.
  PaulsTV.com Customer

• January 25, 2013

  My first visit to Paul's TV was before Christmas to buy a TV for my parents. My second visit to Paul's TV was to purchase a TV for myself. The salesperson I dealt with this visit was Nick Ragucci. He was a pleasure to do business with. He was extemely knowledgeable and listened to what our needs were. We bought a 47" JVC flat screen which was the TV in our price range. That evening when reading the reviews I found the TV to be $ 100.00 cheaper. I called Nick who made a few calls and called me back to let me know he would be crediting my charge account right then. WOW...talk about service. Our TV was delivered the next day and so far so good. P.S. I was Nick's favorite customer of the day! Lol

  - Sandi C.
  Reading, MA Customer

• January 25, 2013

  Recently purchased a great 55" plasma from Aaron at Paul's TV. A really good deal with lots of information that help us make the right decision. We have an older entertainment center with lots of components and a maze of spaghetti cords. When the delivery fellows brought the TV and took one look at all of the cords they threw up their hands and could connect only the DVR to the TV. We called Aaron who dropped everything on his day off, came by the house and spent hours at our home making all of the proper connections. Talk about first-class service. We are sold on Aaron and Paul's TV.

  - Susan M.
  Fort Collins, CO Customer

• January 25, 2013

  Went into Paul's, Bruce was very helpful, answered all my questions, best prices as I checked around for a Samsung 55 also by Internet . He was very professional and answered all my question as I was debating between the two models of LED. Would recommend them to my friends. Great job.

  - Mark T.
  Novi, MI Customer

• January 24, 2013

  "A+++++ These guys gave me grade A customer service, like the kind my parents used to talk about and I am in my thirty's I didn't know that there was still service like this (it was like finding the customer service flying unicorn) I placed a order with Omar (didn't get his last name but I will) he did nothing but help and assist me in the transaction due to the fact of my bank giving me trouble over spending limits. Omar worked with me for days while my bank twiddled their thumbs and my bank still remained no help at all. But Omar and his supervisor Darren are now my heroes and now my TV is on it's way. I thank them for all their effort and they now have a customer for life. Now the next step is them putting a retail store in Washington state no matter where they put it I would make the drive until then I will be happy to order online.... Signed, The Happiest Customer "

  - Carisa T.
  PaulsTV.com Customer

• January 24, 2013

  Lonnie Perryman was my salesman and he was very very good. I was very satisfied with the service I received when I purchased my product. They were very knowledgeable and friendly as well.

  - Diane K.
  Westland, MI Customer

• January 24, 2013

  Had a great experience with the team here in Monrovia. I had researched the make and model I wanted, and our salesman Gene confirmed everything that I reviewed online. He put together a package to help bring the taxes down. Went in late Monday evening to make the purchase, and everything showed up like clockwork the next night - set up and ready to go. I recommend these guys highly!

  - Andrew S.
  Monrovia, CA Customer

• January 24, 2013

  I would recommend buying a TV from Paul's. We received great customer service and the product sells itself. Thanks Jeremy and the rest of the staff for making the purchase easy and having great communication. We did not do a lot of shopping around before buying from Paul's, but they did say they would price match if we found a better deal elsewhere for the same TV.

  - Joe S.
  Traverse City, MI Customer

• January 24, 2013

  I typically don't write these reviews, but I felt compelled after the stellar service I received. Long story short, was in the market for a TV. Bought one from Best Buy across the street. A nice Sony.. That didn't turn on. Best Buy wouldn't refund my cash purchase an hour later because they don't refund over 500 in cash. Waited 2 weeks for my money to come in a check. The reps knew less than I did about TV's. Walked over to Pauls TV across the street and had some stellar service from a Mike B (Bracci? something italian). Ask for him, guy with a goatee. Knows his stuff, didn't give me a BS sales pitch (I work in sales myself, would have turned me off) and probobly had the best customer service i'd received in purchasing a big ticket item. Walked away with an AMAZING Panasonic VT50 (HIGHLY RECCOMEND!) This thing is as good as CNET claims. Not to mention the box was mint condition compared to Best Buys destroyed box that came with their TV. I'm not an easy customer, but honestly I was beyond impressed. They're bringing back the local store mentality. I'l likely be back for my appliances when I purchase my new house this year. Good prices to boot.

  - Kurt V.
  Salem, NH Customer

• January 23, 2013

  "Pauls TV is one of the best places to shop for a TV. My brother and I, both purchased from them. Both are very happy. Their price was already low, but another vendor had lower within 10 days. David Pelayo, a customer focused rep helped to add-in some additional accessories at no additional cost (to match the price). Great price, great service by resonable people deal with. They do not add bogus costs either. I will be their customer for many years to come.".

  - M. Patel.
  PaulsTV.com Customer

• January 23, 2013

  The store was very busy when we went on a Sunday and we waited a bit for help from one of the many employees but .... the service we received was excellent. The price we were looking for was attained by Bruce and his conisderation of our needs and wants was most appreciated. He was attentative and made this purchase plesant.

  - Ann G.
  Novi, MI Customer

• January 22, 2013

  Have shopped around looking for the right TV....and than I found Paul's TV in Salem, NH.....and my sales rep Anthony. He is a sales professional, as compared to some sales people you'll find at most of the "big box" stores. He understood what I was looking for and recommended products that were right for my needs and budget. I also had Paul's set-up the equipment in my home, and I was more than pleased with Chad and his knowledge and professionalism. You can't go wrong with Anthony and Paul's TV!

  - Neal C.
  Salem, NH Customer

• January 22, 2013

  I walked into Pauls TV thinking I knew exactly what I wanted. After Speaking with a sales associate there named Vincent he took the time to show me the tv I inquired about. He then took the time to ask me a few questions about what I was doing with my tv and where it was going. (basement, on the wall.) After chatting for a few minutes about my project he asked me if I minded him showing me a few other options. I'd consider myself pretty tech savy but I truly have never seen the difference in these tv's when it comes down to the small things, i.e. motion speeds, sound quality, brightness vs. deep etc. I originally thought samsung 60" LED 120hz was all I needed but there was definitely a difference in motion at that size between certain tv's. I never fealt pressured to buy nor did I feel as if I was being pushed into different technologies. The sales associate simply showed me what I wanted, and then showed my why I might consider something else. After I decided on a 60" samsung Plasma, he then even called a few days later to let me know that the TV I picked out now came with a $200 dollar gift card and saved me an addition $200! Thats what I call great customer service. End result, I bought a 60" samsung with surround sound and even had them come out and install it. I'd recommend Pauls TV to anyone looking at home electronics as well as the associate I worked with Vincent.

  - Dan M.
  Grand Rapids, MI Customer

• January 21, 2013

  We spoke to a salesperson by the name of Jeff Hendricks and was very impressed with his knowledge of the questions we asked. He was the first one that I talked to that had the answers to my questions. We didn't go in to buy but the next day we came back and bought a panosonic 55" led 240hz. Absolutely an excellent TV choice. Thanks much. The TV has greatly enhanced our entertainment experience. I would totally recommend Paul's to a friend and especially Jeff.

  - Douglas P.
  Warren, MI 14 Mile Customer

• January 21, 2013

  would like too thank Paul's tv...for the way i was treated by store rep Richard Hart. Mr hart was very knowledgeable & polite. I purchased a 42 inch tv & blueray dvd. there was no pressure from Mr. Hart to sell me a product's. I would like to also thank Mr Hart for helping me set up the tv & dvd over the phone.I would highly recommend Pauls's TV....and again thank Mr Hart store#401.

  - William P..
  Denver, CO Customer

• January 21, 2013

  I was helped by Anil to buy a samsung smart tv.The service was exceptional He was very courteous and convinced me to buy the TV without pushing. There was issues with the set up and Anil came home and fixed the problem for us. Highly recommend Pauls TV.

  - Sheila R.
  Irvine, CA Customer

• January 20, 2013

  I came in to purchase a new televison, 70 inch Sharp 3D with sound bar. Not only am I enjoying my new television, but I have never been so satisfied with customer service as I was by Carlos. Hands down the best sales rep I have ever come into contact with. He neglected nothing, was completely knowledgable, and I left the store very confident in the information he gave me when getting to know my television. AND, I even got a free 6 inch Subway sandwich! CARLOS, YOU'RE THE MAN!!!!!

  - Gregg E.
  Irvine, CA Customer

• January 19, 2013

  i was in the market for a new TV my salesman Mark Giles was great, he was knowledgeable, helpful in answering all my questions. I paid to have a crew come out and set up my system, well worth the money. Jeff and Chad were the team that did my install, they were excellent and im a hard person to please. They took the time to show me how everything worked, very professional well mannered. Thank-You Paul's and thank-you Mark, Jeff, and Chad for the great experience!

  - Kenneth C.
  Natick, MA Customer

• January 19, 2013

  We purchased a 50" plasma tv (with salesman Vinnie's knowledgable assistance) and the installation of the tv,sound system and blue ray player was quickly and professionally completed by two friendly technicians,Chad and Jeff..They thoroughly explained all the bells and whistles of the new purchases and made it seem easy even for a technology challenged person as myself. This sounds like a commercial,but for the very best deals and and customer service,I won' go anywhere but Paul's Tv and Appliance for future purchases. Great prices on appliances,too. Isearched for a counter depth refrigerator for weeks,and I finally purchased it at what I thought was a great price, but later I found it $300 less at Paul's Live and learn! A Happy Customer

  - Carol B.
  Salem, NH Customer

• January 18, 2013

  We went to Paul's TV to shop for the best quality big screen TV for the best price. Brandon Combs, the General Manager at the Colorado Springs store, was extremely knowledgeable of the different brands capabilities and what would be best for us for the best price. He personally spent over an hour with us, matching up the right TV that met our price range. After purchasing the TV, we did not have buyer's remorse afterward, knowing that we received from Brandon, the best deal and comparison to other models and competitors' prices. Buying a big screen TV at Paul's TV was a pleasant, non-stressful experience and we recommend Paul's TV when wanting to purchase a big screen TV, with the help of Brandon Combs in Colorado Springs.

  - Robert C.
  Colorado Springs, CO Customer

• January 18, 2013

  "I ordered my Mitisbuti 92" TV on Jan 8th and it was delivered on Jan 15th. My Paul's rep was David Pelayo. He explained every process of the Paul's experience including billing, shipping, and set up. He answered all questions I had. The price on the TV was far cheaper then any other merchant. The delivery and setup was on time and very efficient. The service warranty was price right as well. My next electronics purchase will be with Paul's.

  - Chip Chenoweth.
  PaulsTV.com Customer

• January 17, 2013

  Had a great experience buying a new blue ray home theater system. The service was great. Had a problem with the system and the took care of it right away. Thanks

  - Mario E.
  Saginaw, MI Customer

• January 17, 2013

  I just wanted everyone to know, With all the big box stores today that have lots of product and lost leader sales and no real service- that if you're looking for home audio or the next crown Jewel in your home hifi system, Paul's TV is the only place to go in Fort Collins. Aaron went above and beyond to find the right pieces of equipment for me so I didn't have to buy twice!

  - Rob C.
  Fort Collins, CO Customer

• January 15, 2013

  I was looking for 3 flat screens to upgrade my whole house to Hi-def. When I found Paul's TV I found they had far superior knowledge to all the "kids" I was dealing with at the box stores. There prices meet or beat any I was finding in town. Brandon even trouble shot a problem over the phone that the DirecTV installer could not figure out. Now just if the Broncos would have won so we could keep partying!!!!

  - Jim K.
  Colorado Springs, CO Customer

• January 15, 2013

  My wife and I came in to Art Van to purchase the bed, kindle, t.v. deal. I was really impressed with how laid back and non-pushy that Jeff was when we went to pick out the television, he showed us 3 different models all of which were impressive and we finally decided on the sharp aquos 52 inch. I really appreciate the honesty and knowledge displayed by Jeff and would strongly recommend him and Pauls t.v. at the grandville location to anyone.

  - David O.
  Grandville, MI Customer

• January 14, 2013

  Theresa was great!!!! This girl knows her stuff WOW. Helped me just fine ( you can ask my wife I am a problem customer) but Theresa showed us everything how to use it how to hook it up. She made sure I had all the cables to install it .Delivery was on time and was very smooth. The family is very happy with picture and 3D very nice. Theresa even got me the best price, no need to shop around, just see Theresa. I bought the Panasonic TCP60GT50, Panasonic 3D Bluray and Bose Cinnimate. Great way to go. Thanks Theresa you were great. ( I hope you see this. )

  - James R.
  Muskegon, MI Customer

• January 14, 2013

  I wanted to get a 65 inch LG and Paul's was the only one that seemed to have one in stock in the area. In addition to having the exact TV I was looking for the person that assited me Robert F. was very helpful and he made the purchase very easy.

  - Daryl L.
  Irvine, CA Customer

• January 13, 2013

  I went to Paul's TV in Salem,NH at 291 south broadway in Salem, Nh next to Sleepy's. The service was impeccable! The prices are the best in town & the product is superior. I purchased a flat screen and a refrigerator, they had both products in stock which was convenient. Our sales rep was very helpful & knowledgable. Check them out if you are in the market for a TV or home appliance!

  - Tara C.
  Salem, NH Customer

• January 13, 2013

  gotta tell you. went in the store 1/9/2013. met with gil the sales rep. we knew exactly what we wanted, he was very versed on the product, knew the ins and outs of everything. within the hour we penned the deal and bought a panasonic 55 inch plasma 3d tv. delivery free, ordered brackets and installation. cables 4 year warrentee insurance,everything we needed, and completed the deal. that day the sale started on line, pauls the next day honored the new sale and credited us the price as guarentees by their 30 day price guarentee. tv was delivered 1/10/2013 on time, old set hauled off , great deal. set up and programing was included. thanks paul we are coming back again for the sound systems and more/. Gill congrats on the great deal. vince ps: cannot compare to bestbuy or costco the models are different, the televisions here are listed in consumer reports and rated very high. we only shop with refferal from consumer guides. these models were rated very very high on the list, unlike those ate costco and best buy. you get what you pay for. our last plasma still in service from 7 years ago also a consumer report listed item We checked the competition and the televisions were lower grade models youy have to understand the model numbers before you shop. go to pauls and they know the differance etween the model numbers and will steer you in the right direction.

  - Vincent I.
  West LA, CA Customer

• January 13, 2013

  Shopped Big Screen TV's and I must say Kevin the store MGR. at Paul's TV Holland location was simply awesome. He offered pressure free customer service at a competitive market price. When the Panasonic TCL55WT50 was delivered and not installed to my complete satisfaction Kevin offered his personal service and came to my home after hours to complete the installation and sync the remotes to one universal system. I have already and will recommend Kevin and Paul's TV to anyone in the market for a TV. Two thumbs up to you and your staff Kevin...

  - Mark H.
  Traverse City, MI Customer

• January 12, 2013

  Well for Christmas my husband and I wanted to buy a hi def 3D 1080/240 flat screen TV. My husband went to apx 8 Stores and did price, picture, and size comparisons on all makes and models. We were well prepared or so we thought when we went to Paul's inside ArtVan in Warren. Then we met Jeff, who with no pressure explained all of the rest of what we didn't know. He explained consumer rating on the top 2 sets and the differences. He never hurried even though I'm quite sure he is commission based and it was Christmas and VERY busy. He explained that the TV we wanted would not be on sale prior to the Super Bowl and how the new models come out. He allowed us to take pictures for more comparisons also. We left and made it as far as our car before returning to buy it! He set up the install and due to a promo we didn't have to pay or suffer thru what we did not have a clue how to do our selves. He even made a free house call when we ran into a glitch And he figured it out! THANK YOU JEFF AND PAUL'S FOR A GREAT TV AND EVEN GREATER SERVICE!

  - Patti W.
  Warren, MI 14 Mile Customer

• January 12, 2013

  Best part of buying 2 TVs on New Year's Day was the 3rd party installation company. Mark and Rafael installed everything on 1/10 and were fantastic! Got my old TV out of here, got 2 TVs installed, corrected my previous errors with my surround sound and were quite simply awesome. thanks guys for the great experience!

  - Cheryl J.
  Aurora, CO Customer

• January 12, 2013

  I would like to thank george and ryan for their in solving my newly purchased soundbar problems.george even came to my house,over his lunch time,to solve the final issues which I could not solve.good luck with the store.

  - Paul J.
  Dana Point, CA Customer

• January 12, 2013

  My husband and I came to Paul's looking for a television, and received some of the best customer service ever! Jeff our salesman was so helpful and never once was there any pressure about what we should buy. We found all of the sales people to be very knowledgeable about every item in their store. Jeff really took his time with us and answered all of questions. My husband and I are in the customer service industry and we know first hand how people like to be treated. Jeff is a 5 star employee and we are glad that we made the choice to shop at Paul's! Not only were we treated like "Royalty" we got an outstanding deal on a 50" plasma and an awesome surround sound system. Thank You Jeff, we will be back.

  - Joni T.
  Grandville, MI Customer

• January 12, 2013

  Jonathan & Jared were 2 of the best salesmen I've met in a long time! Jonathan was my primary salesman, he was very knowledgeable about each product and never tried to sell me anything that I didn't want, he also made excellent suggestions for extra components but was still careful to stay at my price point. During the checkout process, there were no bs fee's and little extra costs, it was explained flat out and that's the way I like it. They had great personalities and made this process easy and dare I say, enjoyable? If you need a tv, go check these guys out.

  - Julie W.
  Warren, MI 8 Mile Store Customer

• January 12, 2013

  Got a smokin' deal on a 92 inch TV through Brandon Combs at Palu's TV in Colorado Springs. Very helpful, extremely satisfied with product and service. Would recommend to anyone. Can't say enough, am very pleased. Brandon was also very helpful with questions I had later.

  - Bill K.
  Colorado Springs, CO Customer

• January 12, 2013

  We bought ourt 46 Samsung smart tv in November 2012. Babba was a great help and the Price of the TV included a $200.00 visa card which made it the best price in the area. We were very pleased with Paul's TV.

  - J E.
  Rancho Cucamonga, CA Customer

• January 12, 2013

  Great service and deal. See Mike Exler at WLA storeoptions. They have their own in store financing--with many options.

  - Solomon O.
  West LA, CA Customer

• January 12, 2013

  Fantastic Experience! Great to find an electronics store where all the staff have substantial experience and are very knowledgeable about the technology and their products. We were helped out by Mike B. who took a lot of time to answer all our questions and was a pleasure to work with. Mike put together a package for us on a TV, Blu-Ray Player, Sound Bar and Service Plan that was a great value and then followed-up with us to see if we were satisfied. As I said, a fantastic experience!

  - Kevin N.
  Salem, NH Customer

• January 11, 2013

  Best prices when searching multiple stores in the area for exact HDTV I was looking for. Prompt, polite and easy to deal with

  - Nancy B.
  Dacono, CO Customer

• January 11, 2013

  "It takes a lot to make me write a review, but the outstanding service of Jared Goldstein (Customer Support) brought me here. In this day and age it's wonderful to be able to communicate with someone (online AND over the phone), but when that person displays the outstanding product knowledge and helpfulness that Jared did, it's worth a 5-star review!?I had several questions about a Panasonic TV and Jared quickly helped me figure things out-- even checking the warehouses of our local Paul's. Bravo!"

  - Durango555
  PaulsTV.com Customer

• January 11, 2013

  My husband purchased a 3D smart TV for me for Christmas. He did lots or research and went to Best Buy as well. He ended up purchasing the TV from Paul's TV. Not only was the price right, but he got excellent customer service by a very knowledgeable salesperson. After I received my set, I was at a loss as to how to best use the TV and it's mutiple options that were frankly, over my head. We went to see our salesman, Frank, at Paul's TV and purchased a 3D blu ray DVD player and 3D HDMI receiver along with six pair of 3D glasses. Frank was able to answer all of my questions from the research that I had done. He couldn't have been more helpful. He set up an appointment for Paul's TV to come to the house for installation of all of my new equipment. The two techs that came to the house were very pleasant and further educated me and made sure that I knew how to use my new system before they left the house. I am absolutely thrilled with the merchandise and service we received. I would go no to other place for my future electronics needs.

  - Paula B.
  Dacono, CO Customer

• January 10, 2013

  Our son bought us a 50 inch plasma hd tv, blue ray, sound bar, wireless woofer and accessories for Christmas, not only a great gift, but his experience at Paul's was exceptional. We decided we wanted the 55" with computer capabilities and the larger screen, which fits our space well. In exchanging this product, I talked with a few of the professionals at Paul's, all of them courteous and helpful, especially Ernie, Arlo, and Caesar, who did the final write-up and exchange. Of course, we had to pay for the upgrade, but Caesar gave us a great deal at that, and our son had also received favorable pricing for his purchases. Given our experience, we would recommend Paul's as a first choice for knowledgable and helpful professionals, as well as their products. While pricing is first in most people's agenda, I beleive Pauls' is very competitive and they will courteously deal prices with you. If we have further purchases in this line, Pauls will be our first visit.

  - Jeanette S.
  Vista, CA Customer

• January 10, 2013

  "It is hard to find great service these days, with courteous salesman,delivery as promised without a scratch. I would like to personally recognize Gabriel Ochoa,my salesman, for a great job of describing and informing me of the delivery service and that care would be taken by homedirect delivery from Dearborn MI to my front door in Southern Mo of my 65" Panasonic Plasma TV. I highly recomend Pauls TV as a trusted business who delivered on their promises. Gabriel was also great in asking me all the right questions to make sure I didn't need any accessories to hook the tv up properly and to offer Extended warranty and their benefit and length of plans available. Great job and koodos to everyone involved. John"

  - Retired2011.
  PaulsTV.com Customer

• January 9, 2013

  What a fabulous experience with person-to-person assistance when buying a new TV; a "smart" one at that, at Paul's TV in Fort Collins. The manager, Aaron,l made us feel like our business really mattered. The two men who came to install our new TV and haul off our old, very heavy TV, were personable and well versed in what they were doing. Tom went through the various aspects of our TV and showed us everything and answered every question. Being non-techy, that was very important to us. Rafael was equally knowledgeable about the technology of installation and use. We know we made the best decision in going to Paul's TV in Fort Collins to upgrade our TV viewing experience and knowing we can get assistance any time we need it is very comforting to us.

  - Jean & Garth K.
  Fort Collins, CO Customer

• January 9, 2013

  Just left Paul's TV with our new home theatre set up TV, blue ray, surround sound, surge protector, etc. Ask for my man Sanders. He will hook you up. Great guy and very knowledgable!! Thanks again Sanders!!

  - Eric E.
  Irvine, CA Customer

• January 8, 2013

  My husband & I went to Paul's TV in Avon to see what they had for TV's this weekend, and were pleasantly surprised when Eugene helped us. I was nearly a bystander as this was more my husband's thing, I had just picked out the living room set at Jordan's. My husband already knew the type of TV he wanted but Eugene showed him that in the price range we were looking there were better options, but did not try and upsell him. Eugene was a really good sport as I was ribbing him about the TV stand and answered all of our questions. With the free delivery & set up and a sale they were having we could not pass up the deal......Needless to say we purchased the TV that day and the experience was amazing!!!! Eugene was really good at explain all of the warrantee options and told us he would be there if we had any questions, he also explained the price match so I felt at ease purchasing this set from Paul's. Now being the savvy shopper that I am, when we got home I got on the internet to try and find that TV at a lower price and could not!!!! I feel that we made a great purchase at Paul's TV and the delivery company was amazing with the set up & answering all the questions we had!!!

  - Shannon H.
  Avon, MA Customer

• January 8, 2013

  I would like to commend the following three men -- Chris Bingham, Mike Shields, & Pierre Lubin. I was shopping for a refrigerator and Pierre was very helpful with measurements, etc. He had given me his card because I wasn't certain of the height that I needed. I left the store to go home and measure and realized I was missing my tennis bracelet. I called Jordan's Furniture since I also was shopping for furniture and they said no one had turned it in. I decided to take a ride back and roam the store, searching for it. My last stop was Paul's TV and as I walked back in, they said they had found it and put it in the safe because they figured it was mine. They came looking for me in the store, but I had already left. I can't begin to tell you how honest and polite these three gentlemen were. It is nice to see that there still are honest people in this world. I am truly grateful for their honesty. we were asking for at an UN-BEATABLE price! THANK YOU SCOTT!!!

  - Maria G..
  Reading, MA Customer

• January 8, 2013

  Great place to buy a TV. They treat u like Royalty! Just like to say thanks for your hospitality. If you want a great deal go to Paul’s TV.

  - Kenneth J.
  Kalamazoo, MI Customer

• January 6, 2013

  What a great group of people at Paul's TV! I worked with several of their associates over a period of a few days while deciding on which TV was best for me. Each associate was very knowledgeable and listened to my needs versus trying to sell me the most expensive TV in the store. Great customer service!

  - Anna H.
  Colorado Springs, CO Customer

• January 5, 2013

  I encountered the nicest sales associate in many years last week when I entered the Paul's TV in Monrovia, Ca. This young man's name is Joseph Daly. He was not only extremely knowledgeable, but had the personality and all the patience needed to deal with me. He was kind, offering me advice, figuring out what I really needed and not trying to oversell me things that my husband and I would never use. He had my full attention and was giving me time to call home to find out my husband's input.
  After we had finally decided on a product, Joseph looked up my name in the computer and found that my husband and I had a 4 year service contract on our other set, so I called from the store and found that my current TV may still be under warranty. We decided that should be my next step.
  After the hours Joseph had spent with me, he didn't seem upset that at this time there would be no sale, pending the service call. He was actually apologizing to me for not having looked that up for me right away. I couldn't believe how carrying and kind he was. I never felt rushed the entire time.
  I hope that someone from corporate finds and reads this commendation for Joseph Daly and rewards him in some way for doing such a great job for Paul's TV. Joseph is a real asset to the Company. I plan on doing more business with Paul's TV in the future and I hope Joseph will be there to assist me.

  - Kathryn S.
  Monrovia, CA Customer

• January 5, 2013

  We just bought a 65 inch flat screen tv for a great price. Paul's TV has a wide selection. Employees were friendly and very knowledgable. I highly recommend them to anyone looking for a good quality product.

  - Kathy M.
  Irvine, CA Customer

• January 5, 2013

  New to the Greater Salem NH area, this is a great store with a huge selection of TVs, all on display. This made it very easy to judge the differences between sets. My Sales Rep Vinny was superb. He really knows his stuff. He had answers to all my questions explaining everything in a manner anyone could easily understand. You can't beat the service packages they offer. Making such a large purchase like this made it critical that I buy from a store that backs up the products they sell, and Paul's does that and more. For the record, I bought a Samsung UN55ES8000 and am very happy with the entire buying experience from Paul's TV. The 55" HD picture with 240Hz refresh is stunning. If you are in the market for a big screen TV, check out Paul's and ask for Vinny. Oh, they also sell other appliances like refridgerators and washer / dryers.

  - Barry S.
  Salem, NH Customer

• January 4, 2013

  "I placed an order on line for 70 inch tv..they said it would be here in 7 to 10 days...too my surprise they called to deliver a couple of days later..keep in mind this was a few days before Christmas..unfortunately I was going to be out of town that day so I was now worried that the tv would not be delivered before Christmas but to my surprise again I called to reschedule and they told me they could deliver it the very next day..The tv arrived in excellent condition and before Christmas!! Free shipping also and best price around!! David Pelayo was very helpful and professional and went the extra mile to ensure we were getting the tv we wanted and when we wanted!

  - Golfman25.
  PaulsTV.com Customer

• January 4, 2013

  Great service and advice, no high pressure. we left with the info and did our research and when we were ready to purchase our new TV, we went back to the North Broadway store. Jesse was great to work with on this purchase, they delivered the TV the next day (on a Sunday!). great Christmas present!

  - James H.
  Denver, CO Customer

• January 4, 2013

  "FIRST OF ALL, SALES REP MR.JARAD GOLDSTEIN WAS VERY KNOWLEDGEABLE AND PROFESSIONAL. I BOUGHT A 73" DLP MITSUBISHI 3 D TV. IT PLAYS AND SOUND AWESOME! THIS IS MY 3RD MITSUBISHI DLP TV IN THE LAST 15 YEARS. I NEVER HAD A PROBLEM WITH ANY OF THEM.?THIS NEW TV RECEIVES GREAT REMARKS FROM ALL OF MY FAMILY AND FRIENDS. THE PICTURE IS SUPER CLEAR AND AND EXEMPLIFIES EVERY DETAIL! A SOLID INVESTMENT. THE TV ARRIVED A WEEK EARLY ALSO."

  - Dennis Dyczewsk.
  PaulsTV.com Customer

• January 4, 2013

  Very knowledge staff. We worked with Michael B. We went to a big box electronics store before and the sales person didn't have a clue. Michael was able to explain the difference between the different technologies (plasma, LED, LCD) and models within a specific manufacturer. He didn't try to upsell and we stayed within our budget and got a great TV!

  - Susan R.
  Salem, NH Customer

• January 2, 2013

  Wow, what a great experience we just had at Paul's in Fort Collins! The short review: Aaron is extremely knowledgeable, helpful and courteous, and gave us amazing service. We had an online coupon, which he graciously honored. Loved shopping there, and we can't wait to get our new 50" Panasonic plasma delivered! The longer review: My husband and I had researched approximately what kind of flatscreen we wanted, but weren't quite sure exactly which model to choose.. nor where to buy it. We looked online and at one of the large retail stores (initials are B.B.) first, but we found an online coupon for Paul's TV and decided to go. I'm so happy we did! We got help from Aaron, who was wonderful for several reasons: First, he's very knowledgeable about the different models of televisions. He was able to explain the primary differences among the low-, middle- and highest-priced models. Second - he never tried to sell us more TV than we wanted; I felt that he completely understood that we had a budget, and truly wanted to help us get the most TV for our money. There was no uncomfortable feeling that you sometimes get from a typical salesperson doing their salesperson thing.. it was more like having a friend that works at an electronics store. Third - we needed a receiver to complete our home setup. He wanted to know what kind of speakers we had, then recommended a model based on what he knew about those speakers (which are kind of an obscure brand). Not a more expensive receiver than we were originally looking at, either - just one that would better match with our particular speakers. Paul's didn't have the blu-ray player we wanted (it was out of stock at a number of places post-holiday). Rather than try to sell us what they DID have on hand, Aaron gave us suggestions on where to go to find one. Before we left, he showed us how to operate our TV and remote, and told us we could call him with ANY questions. Compared to some of the big electronics chains, Paul's TV in Fort Collins could be considered a smaller store (it may be bigger in Denver?). But don't let the size deter you - they have a great selection here, all sizes and price ranges. And the personal attention we got was such a breath of fresh air! Aaron had time for all our questions and never made us feel stupid or unimportant. He is extremely knowledgeable with sound systems, too, so if you're looking for a whole home theater/surround sound set up, I wholeheartedly recommend this store and Aaron

  - Erin P.
  Fort Collins, CO Customer

• January 4, 2013

  We recently purchased a new LG 47 in 3D LED HDTV at the new Salem NH store. Mike Bracci was very knowledgeable and easy to work with.The installation team, Chad and Jeff, arrived on time, were courteous, professional, personable and patient. Overall a very positive experience

  - Ron S.
  Salem, NH Customer

• January 2, 2013

  Brandon was amazing. He was very helpful, patient, and courteous. I'd go back to Paul's TV again. I will also tell my friends about Paul's TV because of Brandon.

  - Jay B.
  Colorado Springs, CO Customer

• January 2, 2013

  Purchased a new receiver for my home entertainment center from Vinny. He was very knowledgeable and helped us decide on receiver to suit our needs. The receiver had to come from the warehouse so we came back later that week to pick it up. A mix up in the warehouse delivered us a different model than the one we ordered and we didn't realize it until we got it home. When we contacted Vinny he told us to come back and swap it for the correct model. We arrived at the store and when he went to get us the receiver he found that the warehouse had shipped only the other model and not what we had ordered. He was embarrassed and apologetic for the mix up and promised to get the correct one as soon as possible. This was on Friday the 21st of December and the earliest he could get it would be after Christmas. We were disappointed but understood that these things happen and joked about having to travel back to the store yet again. He promised he would see what he could do and I was surprised when my phone rang on the 24th, yes Christmas Eve, and it was Vinny. He had the receiver and would be dropping it off at my home to save us the trip back. He went to the warehouse himself, picked it up. I couldn't believe it. A big thanks to Vinny and to Paul's TV for service above and beyond.

  - Rick S.
  Salem, NH Customer

• January 1, 2013

  Went to Paul's to purchase a TV. Isiah Eller was our sales person. He was great! He was both knowledgeable and personable and not pushy at all. We really enjoyed our shopping experience because of him. Ask for Isiah!

  - Taya H.
  Royal Oak, MI Customer

• January 1, 2013

  Great customer service! Had problems with a TV I purchased six months ago, my salesman Orion offered to come to my house & check it out. Turned out I had a bad HDMI cable. I will go back there to get my next TV!

  - Eric R.
  Lone Tree, CO Customer

• December 31, 2012

  I just bought a 46" Samsung flat screen TV from Paul's TV. The experience was exceptional. The Salesman (Robert) was extremely informative and willing to answer any and all questions I had for him. Not once did I feel pressured to buy a particular TV. He just asked questions about what I wanted in a TV and listened to what I had to say. Once I installed the TV there was is issue with both the remotes. I called Samsung (on Christmas) to try and correct the issue and they were not 100% sure how to fix them other than to just send me all new ones. I was not very assured that would correct the problem. The probability that both remotes were defective at the same time was highly unlikely. I called Robert and he said return the TV and he will supply me with a new one. Once I installed the new TV the issue disappeared. Finally, I had difficulties connecting the new TV with my old stereo system. After spending just a few minutes on the phone with Robert, he offered to personally come to my house and connect the two systems. It took him about 30 minutes. There was no way I would have been able to set the two systems up knowing what he went through to get them talking to each other. I was extremely pleased with his support. Even though I originally had issues with the remotes it was how Robert addressed the situation that made me very pleased with my decision to buy the TV from Paul's TV (Robert). He also went beyond typical customer service by helping me literally install my new TV.

  - T.B.
  Royal Oak, MI Customer

• December 31, 2012

  Very impressed! Louis & Joel were wonderful - answered our questions, gave great suggestions w/o pushing to sell their product. That is the best treatment we have had anywhere!

  - Phyl S.
  Menifee, CA Customer

• December 31, 2012

  My father purchased a 65" Smart TV for my mother's Christmas present. After my mom finally found a tv stand, my mother and I attempted to set up the tv ourselves. Lets just say it was harder than we thought it would be. We called Pauls Tv in a panic and Mike answered. Turns out he was the sales associate who had helped my dad pick out the tv. Mike stayed on the phone with us for about 45 minutes, giving us step by step instructions and having the patience of a saint while we fumbled through the process. Thank you Mike at Paul's Tv in Nashua, you really were a Christmas miracle!

  - Maggie D.
  Natick, MA Customer

• December 30, 2012

  Today my wife and I purchased the Frigidaire "Gallery" suite of appliances (refrigerator, stove, microwave, & dishwasher). Our sales representative was "Israel Milstead" who graciously greeted us as we entered the store. He gave us sufficient time to look at different models on our own but was always available to assist in answering any questions we had. He was very informative and knowledgeable on each of the items we were inquiring about and if he didn't know the answer, had resources available for his research. He took his time, was thoughtful and explained various features of each appliance and explained all other events regarding pickup, delivery, removal (haul-away) and installation. He considered and offered many ways of additional savings and financing. We look forward to receiving our purchase and installation and highly recommend Israel at "Paul's TV," Store #114, in Dana Point, CA

  - Dennis P.
  Dana Point, CA Customer

• December 30, 2012

  Great customer service!!! When I called to order the 42 inch Panasonic and get the 19 inch free, I wanted a larger TV then the 19 inch. The gentleman on the phone James helped me out immensely! He took the price of the 19 inch and deducted it from the 32 inch that I actually wanted. He was very helpful and knowledgeable! What great Christmas presents for my mom and dad!!!

  - Ryan C.
  Denver, CO Customer

• December 30, 2012

  The delivery and set up was expert! Mark and Rafael removed my old TV, set up the new one, and taught me how to use it. I WOULD use them again!

  - Sharon M.
  Lone Tree, CO Customer

• December 30, 2012

  I usually NEVER do surveys or reviews because I never feel compelled so much by customer service. Let me tell you that a one star review will be going to the best buy up here in Denver after this review. 5 stars to the fellow James at this location. After several failed attempts to get questions answered at Best Buy, I was politely greeted by James. He answered every question I had, and added his own questions that I didn't even think about to help me make my choice. Never was he pushy, which is themain reason I bought. I was on the fence because of all the technology available, but with the knowledge that was shared with me I was and am confident I made an informed purchase. If all that wasn't enough, James came out after the fact and helped me fix some minor issues I couldn't figure out. SOLID SERVICE! Ive already told my brother where to go, and I am hoping you yelpers do the same! Now can't wait till or Broncos win the super bowl as I watch it with my new hometheater. Thank you James and Paul's TV!

  - Patrick S.
  Denver, CO Customer

• December 30, 2012

  Just purchased a Samsung 55 inch flat screen with Dino. The customer service and expertise of the product was outstanding. We had a consultant come to our home to evaluate what we needed for our specific needs. Excellent service and would recommend Dino and Paul's to family and friends.

  - Judy M.
  Monrovia, CA Customer

• December 29, 2012

  Ask for Vinny. Super helpful and just a nice guy. Why would you ever shop at a big box and have to deal with some teenager when you can come here and get expert help. Definitely worth a trip.

  - Jeff G.
  Salem, NH Customer

• December 29, 2012

  I was very impressed with the knowledge Tim McGinley has in regards to the different type of large screen TV and the pluses and minuses that come with each. He was very quick and responsive in getting everything in order for the sale. Great place to purchase a TV.

  - Nancy B.
  Dacono, CO Customer

• December 28, 2012

  After a lot of research on plasma TV I decided to purchase a Panasonic 60" TV, Model TCP60GT50. I looked at the unit in best buy, but found it difficult to get anyone to provide additional info. Paul's TV was just opening across the street so I decided to stop in and check it out. I met Anthony, and his help was excellent!!!! He was knowledgeable, polite, and patient. He had all the answers to my MANY questions. His knowledge was very good on all products and gave me good feed back on the differences between the Panasonic unit models and the Samsung units. He told me about the price match policy, advised me on sound bar systems, demoed a couple for me, but agreed they did not have some of the features that were in the zvox 555. He also explained the history of Paul's TV and the warranty policy that offers 1/2 back if you don't need service during the time it is under contract. I finally decided to check out Best Buy once more and found the price was $200.00 less than Paul's. I went back to Anthony, he looked it up on the Best Buy site and matched the price. NO PROBLEM!!! The thing I liked best was there was no pressure, and he always greeted me with a smile. The rest of the crew there seemed equally pleasant and knowledgeable. I'd go back there in a minute and recommend Anthony and Paul's TV to any of my friends.

  - Ken W.
  Salem, NH Customer

• December 28, 2012

  Salesman Jaime was very professional and helpful. We ae very happy with our big screen, we even went back to buy an additional TV.

  - Kevin J.
  Monrovia, CA Customer

• December 26, 2012

  I was in the market for a new HD TV. I was very comprehensive about the different type of TV's. Ren Strong was more than helpful, assisting me find exactly the type of television that would work for my living room. He provided some aspect, about what I can expect for the future with the TV I purchased. After I had it delivered and setup I had some other questions about how to use everything. Ren actually offered to come over one Sunday after he got off work to make sure my system was completely up and running. I have to say I feel completely satisfied with my purchase, and the customer service Paul's TV provides. Again thanks to Ren for the assistance, and I would recommend Paul's to friends and family.

  - Mark M.
  Aurora, CO Customer

• December 26, 2012

  Went to Paul's and my experience was very good. I felt very comfortable and not pushed working with Glenn Smith. He signed me up for DirecTV and set us up for delivery and installation. He was very knowledgeable and took care of us on our purchase. I will definitely refer friends and family to him in the future.

  - William W.
  Irvine, CA Customer

• December 26, 2012

  I recently purchased a 51" Samsung TV and the experience couldn't have been any better. The sales rep that I worked with was Dan L., Dan quickly picked out a TV that met my needs and provided his cell phone number to reach him with any questions(came in handy). Long story short I ended up with a TV delivered to my house on Christmas Eve with only 1 day notice. It's difficult to find a good salesman with good customer service skills thanks for all the help Dan.

  - Matt R.
  Natick, MA Customer

• December 26, 2012

  Our experience purchasing a larger-screen television and BLU-RAY player from Frank Fierro at Paul's TV was pleasant from the moment Frank greeted us. We found Frank and the rest of the sales staff, to be friendly, knowledgeable, and respectful. In addition, the gentlemen who delivered and set up our purchase were equally knowledgeable and friendly. The folks at Paul's TV truly understand and deliver quality customer service!!

  - Janet S.
  Dacono, CO Customer

• December 26, 2012

  My husband and I went shopping at Paul's TV on black Friday. Our sales person Glenn Smith greeted us with great product knowledge and a non sales approach. We were relieved to find him friendly, calm and relaxed, and just providing us the product knowledge we needed to make smart decisions. We never felt pushed or annoyed and appreciated the whole buying experience with Glenn. We walked out thinking, WOW we just shopped on black Friday and had a GREAT experience! Thank you Paul's TV for hiring such smart, knowledgable and professional employees. Also, when it came to the installation of our TV and Bose sound system, Alexander was equally phenomenal in his professionalism and knowledge. He did a great job mounting and installing our new purchases. Thanks Paul's TV for a wonderful buying experience!

  - Terri L.
  Irvine, CA Customer

• December 22, 2012

  I went to Pauls on Black Friday, and came away with a 55"LG tv. It was a great deal and I am very pleased with it. Also pleased with Dino (store manager), who assisted me. Very knowledgeable and not pushy. I am replacing a big screen I bought at Pauls in 1999. Would go back again

  - Bruce W.
  Monrovia, CA Customer

• December 22, 2012

  Buying my second TV from Paul's. The only place to buy a big screen. They truly are the "Kings" of big screen. Glenn Smith was extremely knowledgeable on not only TVs, but components and service providers. 60 inch Sharp LED 3D TV w/Samsung 3D blue ray and Direct TV. I can't wait to get everything delivered and set up. Yes, they will deliver and set up everything for a very low price. No need to go to the other electronic stores, as their prices are right in line and their knowledge and service are second to none. Thanks Glenn !!

  - Ark R.
  Irvine, CA Customer

• December 21, 2012

  Was very pleased with the knowledge and help we received. My father was looking for a new television. He had just purchased a TV (directly) from Bose that even though the sound was great, the TV did not work with my father's living room and quite frankly was quite overpriced, picture quality not the greatest so he had just returned it and was anxious to find a TV that would work for him. I saw an ad for Paul's online and was pleased to find out there was a store in Salem, NH and did not have to drive to Reading, MA. My father is not electronic savvy so it was nice to have a salesperson (Vinnie, I believe) that could explain the different TV's and their options in terms he understood. He did not try to sell us the most expensive TV like most places try to. Just a great quality TV with options that will work for my Dad. We also had Paul's set up the TV and my father is now happily enjoying is new TV. My father was also pleased to learn that they also sell kitchen appliances and washers and dryers. As someone that owns rental properties, he was so pleased with Vinnie's help and some great deals that are offered that he is now planning to purchase the appliances from Paul's within the next few months. All the staff was extremely friendly and helpful, I would recommend them to anyone.

  - Alison H.
  Salem, NH Customer

• December 21, 2012

  I recently bought a new 92" Mitsubishi TV and matching stand from Paul's TV store at Vista. Overall I had a great shopping experience at Pauls' store. In-store Sales Lead (Cesar) was very knowledgeable and courteous. He advised and educated about the product all along the sales process. I am very thankful to him for being extremely patient and helpful; while I did some research at my end. Paul's also has a price-matching policy and I was able to get the best deal possible compared to other on-line and in-store retailers. Delivery was smooth and on-time. No issues at all. Overall I am very satisfied with my purchase and would highly recommend Paul's TV at Vista for your next big screen TV.

  - Ferdinand B.
  Rancho Cucamonga, CA Customer

• December 21, 2012

  Brandon Combs was excellent and I am very happy with the service, knowledge and friendliness. He took wonderful care of me. I will share this great service with all my friends. Most of all what I liked was his attitude at directing me to what my personal needs were. He went the extra mile at helping me. And he came to home and help me set things up. Outstanding experience for me!

  - Steve F.
  Colorado Springs, CO Customer

• December 21, 2012

  Paul's tv is the place to be if you are looking for a tv, especially a big screen! Byron and Phu know what products are out there and they were very in helping me find what I was looking for. This place stocks great tv's and has a decent stereo selection, plus they'll get you a good deal! Highly recommended.

  - Chaz R.
  Lakewood, CO Customer

• December 20, 2012

  I purchased a very big screen TV from Paul's after being referred by my neighbor. I was semi clueless heading into their store. The sales team was informative, helpful and the whole process was a great experience.

  -John B.
  Lakewood, CO Customer

• December 20, 2012

  We recently made a 64" plasma purchase and Robert provided excellent customer service. Was very knowledgable and gave us a great deal. My husband shopped many different stores and other locations for our TV and decided to purchase from Robert in the end because of the great service we received.

  - Jeannie S.
  Royal Oak, MI Customer

• December 19, 2012

  I came in lookin I came in looking for some HDMI cables Christopher was kind enough to help me out an assist me which I'm highly intereste which I'm highly interested in I c I came back a couple weeks later looking at the TV again with my wife and branding and Jacob were there very helpful and knowledgeable sales staff who also help me get some stocking stuffers I will definitely be by my next TV from Pauls.

  - Anthony C.
  Colorado Springs, CO Customer

• December 19, 2012

  I came in to Paul's TV in December to look at TV's to replace my old one. I spoke with Chris who was very knowledgable and friendly. He was able to explain the differences of the TV's and helped me find my Mitsubishi TV. I'm extremely happy with it and couldn't have asked for a better shopping experience.

  - Gary S.
  Vista, CA Customer

• December 19, 2012

  My wife and I have been waiting and saving for a new HD TV for a very long time, and reached the point that we were ready to buy during Christmas. We had specific wishes, but were overloaded with brand/manufacturer options. Today, 12/18/12, we visited the store and were immediately met by Tyler. He was methodical, extremely friendly and knowledgeable, yet made no attempt to over-hype or over-sell any equipment. He went so far as to give us his cell phone number, offering to help if we had any issues. If you are in the market for a new TV, this is the place - and if possible - Tyler is the salesman you want.

  - Mark M.
  Lone Tree, CO Customer

• December 18, 2012

  Bought a Denon AVR-2113ci receiver at a very good price. The sales agent was knowledgable about the pros and cons of models they kept and did not push me for other things. Overall happy with the experience

  - N S.
  Irvine, CA Customer

• December 18, 2012

  Paul's TV is a great place to buy a television. I worked with Steve in the Canoga Park location in the mall. Paul's recruited him to run the store and make some improvements. He was extremely knowledgable and far exceeded my expectations when it came to buying, being considerate of my price points and talking with me about options. I waited till the delivery to write the review and I was up front with Steve about it. They were thorough, answered my questions and technically competent when it came to the install. I bought a 55" Panasonic Plasma, new blu ray player, mount and installed it over my fireplace. Today so many people are unaware of how rude they are, the only reason I would think there's such a stark difference between my experience and the other reviews listed is that the people writing these reviews were crappy customers. Yes, that is possible. I'm a business man - by no means am I elevating myself to a level of superiority. We're all equal. I simply wish to point this out because I have to be professional every day in corporate America and work with clients from all walks of life and I felt that I was treated with respect and consideration. They won my business and I had a great experience. I had been tracking this TV on Amazon, Best Buy, you name it. I recently moved to California for a new job position and didn't know of Paul's TV. Maybe that says something.

  - Glen S.
  Canoga Park, CA Customer

• December 17, 2012

  We just went there to buy a T.V. and we had the best experience! The deal we got on the equipment we purchased is unbeatable and I have got to say, so was the service. Our salesman, Daniel, was very helpful, very informative, patient, witty, funny and the guy knew what he was talking about! He was not pushy at all. Everything a good salesman should be. I am very pleased with Paul's. I would recommend it and I will go back for future purchases.

  - Juan M.
  Rancho Cucamonga, CA Customer

• December 16, 2012

  Shopping at Paul's was a pleasure no high pressure sales was a nice surprise as was the honesty of our salesman Richart H. The Panasonic TV # TC-L55T50 is a great tv and will actually convert 2D to 3D . Delivery was at the time they said.

  - Al A.
  Denver, CO Customer

• December 15, 2012

  Just purchased a Mitsubishi 73 inch from Paul's and was totally blown away with the amazeing customer service and knowledge from Gene. Definitely the best customer service I have ever experienced I will highly recommend Paul's TV and tell people to ask for Gene.

  - Kelly V.
  Monrovia, CA Customer

• December 13, 2012

  I wanted to get my boyfriend a flat screen for Christmas and they offer no credit checks financial prog, which was awesome around Christmas time to have extra money around if needed, so after 2 days of """ Erik's and "chucks""" hard work trying to help me get squared away, I have to say the STORE MANAGER """" Graland Church"""" really knows his stuff, and is on top of it. He's very knowledgeable and took really good care of me as if I was family, I can't remember the last time someone took the time and patience, especially since I had been to over 6 different stores that day trying to find the best tv for my boyfriend and got crappie service before them so I especially created a yelp account to commend them on there wonder service and thank them for treating me like I was a family and not like i was just another sale. I highly recommended you going to pauls they have amazing choices on tv's and prices in La Mirada...

  - Nicole S.
  La Mirada, CA Customer

• December 13, 2012

  We went to Paul's TV on Monday and spent a couple hours with Caesar discussing TVs and the pros and cons of various models. Caesar was very knowledgeable and was helpful in finding the right TV for me instead of just selling an expensive unit that did more than I needed. He definitely knew his products and could answer all of our questions. I ended up purchasing a 60" Samsung plasma TV and brought it home tonight. I was happy with the price and very satisfied with the service. I'll definitely tell my friends that are in the market for a new TV to go visit Caesar at Paul's in Vista.

  - Dean M.
  Vista, CA Customer

• December 13, 2012

  Byron is the KING at Paul's TV. Knowledgeable, polite, customer service is his middle name. I changed my mind and purchased a larger tv, and, even though everything was on layaway; Bryon made the paperwork and purchase a breeze. If you want to learn about tvs or have a hassle free purchase - go see Byron at the Lakewood store.

  - Kevin J.
  Lakewood, CO Customer

• December 12, 2012

  just wanted everyone who is looking to get a tv this is the place to go. and be sure to ask for Ceilyn Wemyss he goes beyond what is needed. there was a few small issues with our TV but Ceilyn never gave up and made sure we got the perfect TV. He did this most times on his personal time just so we would have no worries. Never once did he make us feel we were just another customer . Made us feel we were his most important customer a VIP! Thanks we will be back to Pauls TV (waterford) and working with Ceily!

  - Debbie K.
  Waterford, MI Customer

• December 11, 2012

  Amazing service. Excellent advice, made me feel comfortable in making my purchase. They were honest and transparent about their products. Evan at the Avon office was very helpful and was a pleasure to deal with.

  - Greg W.
  Avon, MA Customer

• December 11, 2012

  I was at Paul's TV on December 1st to purchase the 24th KBCO Studio C CD with a friend. My husband had been "hinting" that he wanted a new TV for Christmas and I used this opportunity to window-shop. We came into the store the following weekend; I am not only pleased with the service we received but overwhelmed with the effort Brandon Combs put into this process. Brandon, thanks for the outstanding customer service and for going out of your way to make this experience very enjoyable. Brandon, you rock!!!!!!

  - Cindy B.
  Colorado Springs, CO Customer

• December 10, 2012

  This RAVE REVIEW is about MATT GUSTUS. I own a world wide business, and bring over 40 years of sales/marketing experience to any table I sit at. If Matt was in my field, I would hire him in an instant. His presentation, product knowledge, demeanor, overall professionalism and willingness to do whatever he could to make this purchasing endeavor a "royal" experience was an outstanding success. I was going to make my purchase from Best Buy, but starting with his greeting to my wife and I, and then the way he followed up with phone calls, and exceptional service at the close of the sale a week or so later, including even coming to my home to see what kind of existing system set up I had, was beyond good service, it was exceptional service! Today was the installation. New TV, receiver, blue ray player and speaker system. He showed up an hour before the installers, to assist me in moving some things, and to remove the old and install the new speakers. He even assisted the installers once they arrived. He is polite, dedicated and based upon the time I have spent with him, a very nice guy. I could go on, but I don't want it to appear that I've been paid by Matt to say nice things about him. Actually, when I offered him something for the time he spent, outside of work, on his day off, helping me, he refused the funds! If I were in a position of authority in your company, I would keep an eye on this young man because he did everything right, and in this day and age that makes him one in a million!

  - Edward F.
  Clinton Township, MI Customer

• December 10, 2012

  Got a TV from here, Phil was great in the store & then the guys who came to install it did a very clean and professional install. Only issue is I like to have the TV on and listen to music, I couldn't figure out how to do this with my new system. I called into the store and Phil informed me that the system would have to be wired differently to accomplish this. I had no clue on how to wire it and asked if someone could come out again. Phil told me that his store manager Orion lived by me and would stop by on his way home, Orion came by rewired it for me & taught me how to use it. I would highly recommend Paul's TV to all my friends; they have great service & good prices too.

  - Tim L
  Lone Tree, CO Customer

• December 10, 2012

  I bought my big screen Sharp TV in 2010 at Paul's TV in Redondo Beach. I wanted to add my Wii to the input category. I went back to Paul's TV and told the Sales Rep., Adrian, I was not a customer, but just had a question. He spent a great deal of time researching how I would be able to solve my problem. He even went back in the records to find the model of my TV and researched the manual and then took the time to write down each step for me. I am so happy to complete a task that had been troubling me for some time. I want everyone to know that the Representative, Adrian, was not there just to take care of new customers, but to see that prior customers are STILL BEING TAKEN CARE OF.

  - Erica H.
  Redondo Beach, CA Customer

• December 9, 2012

  Needed to upgrade our TVs to High Def. Visited this store which had just opened in my neighborhood. I had lots of questions and needed to be "upgraded" on the latest technology as I am a newly retired old timer. I was concerned about having a salesperson trying to pressure and rush me into buying the wrong product. When I walked into the store I met George Kimberlin. George took the time to explain the new HD sets to me and answered my many questions without once pressuring me to buy one. In fact I left without making a purchase. I did come back the next day and,of course, bought two sets from George. I thereafter experienced a number of technical problems with the cable tv in setting up the sets. Both George and another empoyee Ryan graciously took the time to help me get the sets performing as expected. This was refreshing as I had already made the purchases. I am most pleased with my new TVs and enjoyed my shopping experience at Paul's.

  - John M.
  Dana Point, CA Customer

• December 9, 2012

  We recently moved to Burlington, MA from Denver, CO. We were at Jordan's Furniture looking for a bookshelf and decided to pop into Paul's TV to look at a dishwasher. There we met one of the nicest, most sincere and kindest sales people we have ever encountered - Mike Shields. Paul's TV recently started carrying appliances a week earlier and although Mike explained he was not an expert (yet), he got us taken are of with Samsung dishwasher. I like that he was honest that they were new to the appliances market and if he did not know the answer to our question, he got the answer. Mike made the sale simple and easy.
  Mike was so great on the dishwasher, that we decided to go ahead and buy a TV and sound bar from him as well. We had planned to wait a few weeks, but after meeting Mike we knew he was the guy to find the right TV. Mike Shields may be new to the dishwasher products, but the guy knows TVs better than anyone I have ever met. What I liked best was Mike did not try to sell us on the biggest and most expensive TV. He sold us on the TV that made sense for us and our TV viewing habits. He asked the right questions and got us into the right products.
  Paul's TV's did not a great job with the delivery and installation. Everything came as expected, they delivered and installed in a professional manner. Stellar service! It has been three weeks now and we love our TV, our sound bar and our dishwasher.
  If you are looking for appliances and especially a TV - Mike Shields at Paul's TV is the guy.

  - Tom W.
  Reading, MA Customer

• December 8, 2012

  I wanted to upgrade to an HDTV. I got a terrific deal. Richard, the sales manager was very helpful. The setup crew did an excellent job also.

  - Christina U.
  Denver, CO Customer

• December 8, 2012

  Looking for a TV? I want to recommend Grant at Paul's TV. I'm 65 and needed to replace my old 36" TV. Grant was very professional and knowledgeable about his product lines. He took time to explain things to me and more important he asked questions about my present service and what I was looking for. When my 46" LED purchase fell below the $600 qualifaction for the Free Home Delivery and Setup program, Grant asked where I lived. Since I live about 1 1/2 miles from the store, Grant personally delivered and setup my TV for free! Grant truly cares about his customers and went above and beyond what I was expecting when I walked into Paul's TV on 12/1/2012. Be sure to visit Paul's, ask for Grant you won't be disappointed!

  - Tom S.
  Bay City, MI Customer

• December 7, 2012

  I am usually the buy everything online guy, but this time I decided to try buying in a brick & mortar store and couldn't have been happier. I called to ask if they had a 60" Panasonic GT50 in Stock and Bob was really helpful, and more importantly knew exactly what he was talking about. That was refreshing and very welcomed compared to the big box stores whose sales staff don't have a clue. Would highly recommend.

  - Jeff L.
  Redondo Beach, CA Customer

• December 1, 2012

  Scott is the best! With all the new technology out there, we were completely clueless which TV would best fit our needs. We walked in the store with a list of questions...Scott was so friendly, helpful, and knowledgable about everything that we ended up bringing home an awesome new tv!! Thanks Scott! You rock.

  - Sarah R.
  Traverse City, MI Customer

• Novemeber 29, 2012

  Caesar was extremely helpful with all his knowledge about tv's. Thanks !

  - Karen B.
  Vista, CA Customer

• Novemeber 28, 2012

  "I had a great experience purchasing a new Samsung Smart TV from Paul's TV. I called up the store after seeing a great deal online and spoke with Gabriel. He was great with helping me. He answered all my questions and worked to get me the best deal on my TV. He wasn't pushy with sales, but he followed up with me to make sure I had all my questions answered. Once I purchased the TV, the delivery actually arrived 2 days earlier than expected. I was extremely pleased with how quickly they processed my order.??If you are looking for a new TV, give Paul's TV a chance. There deals are great and their customer service is excellent."

  - Marcsoares.
  PaulsTV.com Customer

• Novemeber 28, 2012

  We are temporarily working here in Vista so decided we would purchase a TV. We had purchased a few items from Living Spaces & they recommended Paul's TV to us. The next day we went to pick one out, we were greeted promptly by both the sales associate Justin & the store manager Caesar. They were both very friendly & helpful on our purchase of a TV & the prices were very reasonable. We highly recommend the store.

  - Nesa Y.
  Vista, CA Customer

• November 27, 2012

  Yesterday, we were in Paul's in Vista for about 3 hours working with Caesar and jUSTIN bought a new Samsung 75" lcd TV. Caesar really worked hard for us so we could come to a deal enjoyed by both the retailer and buyer. We have been shopping for this TV for about a year and feel we have finally found success. Our thanks to Paul's and Caesar and Justin.

  - John D.
  Vista, CA Customer

• Novemeber 26, 2012

  I wanted some help choosing a new HDTV and I wanted it installed since my previous system (not purchased from Paul's) was a mess. Matt Remeika was the home installation rep and he came to the house when promised and we talked for a long time about what I wanted and my budget. He recommended a terrific set up with no sales pressure. The installation team was tied up at another location on the day they were supposed to arrive but they called to let me know. When they did arrive, even though it was late, they took the time and care to set things up very well and explained everything to me. I didn't feel rushed at all. The installation was clean and professional. Since then I've had a few questions for Matt and he is very prompt and helpful responding to everything. I'd definitely recommend Paul's TV and was pleased with the pricing and professionalism of the entire transaction

  - Brian L.
  Avon, MA Customer

• November 25, 2012

  A few months back, my parents recently purchased a big screen Smart TV and Surround Sound System from Andre Evans at Paul's TV in Southfield, MI. Both parents, being retired, enjoy evenings at home watching movies and sports, and love to stay on top of new technology, although not always very knowledgeable about how it works. During the selection process, Andre Evans was extremely professional and patient with them; taking his time to explained every single detail, aspect, and capability, with step-by-step instructions, for every single TV and system that interested them. That patients and extensive explanations allowed them to be very comfortable and confident about the purchase they made.
  Here's the problem, after delivery, my parents forgot everything Andre taught them! Here's the solution, prior to leaving the store, Andre gave my parents his business card, which they utilized immediately. Andre has been at their beck and call ever since. He sits on the phone with them for hours going through step-by-step instructions. When that doesn't help, he makes house calls, without any charge, and makes sure my parents come to a complete understanding on how to work their new advanced technological purchase. He now has my parents surfing the Internet with their TV, watching blue ray movies, and best of all my dad knows how to listen to his football games in surround and impress his friends.
  Andre's professionalism and kindness has never waivered. Even now months after the purchase, when my dad forgets how to turn on the blue ray dvd, Andre is just a phone call away. My parents, being slightly elderly, are everything to me; and it means a lot to me that Andre Evans takes the time to make sure they are well taken care of. I suffice it to say, he is one of the reasons that that store is doing so well and he is the only person my parents, myself, and our family and friends will go to for any purchase of this kind.

  - Alexis N.
  Southfield, MI Customer

• Novemeber 25, 2012

  Purchasing our new 60" TV was such a pleasant experience. We dealt with Eddie Q who answered our numerous questions about what we felt we needed. He was awesome and we hope your shopping experience will be as great. He was quite professional and very patient with us. We highly recommend having Eddie Q as your salesman . The installers Kevin and Ed were also impressive and helpful in making sure we understood the smart remote. We enjoy doing business with Pail's and this was before Black Friday.

  - Regina M.
  La Habra, CA Customer

• Novemeber 21, 2012

  I came to Paul's TV on 11/20/12 in search of a 70 inch LED HDTV. Salesman Jaime Calzada introduced himself and asked me what I was looking for. I never felt pressured in the entire visit, and Jaime was very knowledgeable of the available options and of the different choices and their features. When I made my choice, Jaime was able to set up a free next day delivery. I was very happy with the wide selection and competitive prices. If you can find a lower advertised Price, Paul's will match it. I highly recommenfd them and will return next time I need a TV!

  - Scott R.
  La Habra, CA Customer

• Novemeber 20, 2012

  I recently purchased a Samsung 60in 3D Plasma TV and a Samsung Blu-Ray Home Theater from Pauls TV in Avon, MA. Joshua Kilcup was the sales rep who helped me. Summary: Joshua's knowledge of the products Excellent Joshua's sales approach Courteous, Professional, and No Pressure Joshua's ability to listen to my needs Excellent Joshua's assistance with financing Excellent Delivery of Product On time as promised Overall Experience Extremely Satisfied. Clearly, Paul's TV selects and holds their sales staff to the highest standards. Even if you don't make a purchase at Pauls TV, the education you'll receive by speaking with one of their reps is well worth the time.

  - Ed D.
  Avon, MA Customer

• Novemeber 20, 2012

  I have never in my 40 years of being alive had service as exceptional as Paul's TV in Fort Collins. Alex B helped me immensely with the process. If anyone buys a TV on the internet or another store and thinks they are getting a good deal--you are fooling yourself! At the end of the day I researched all options and found that Paul's was competitive on every level. Actually I am delighted to say I was WRONG. Paul's TV had my back when I decided to upsize my purchase Their professional sales and support staff blew my expectations out of the water. If this still hasn't convinced you to go to Paul's-then reflect on the fine print on the bottom of those internet sites: YOU get to pay shipping if something is wrong with the TV. Paul's sales staff checked out the tv before I even walked out of the store to ensure that I had a seamless setup and install. Full disclosure: I am NOT related to anyone at Paul's nor do I work for Paul's. I am now a huge fan. I was so impressed I asked them as I walked out of the door where I could post a review to convince more people to go to their store.

  - David A.
  Warwick, RI Customer

• November 20, 2012

  I just purchased a 51" Samsung and couldn't be happier! I was greeted at the door with a Knowledgable friendly sales rep (Mike Flores) who patiently answered all my questions on a Plasma TV verses LED. I shopped online before my visit and spent less than estimated. Look forward to m next experience with Pauls TV.

  - Ryan B.
  La Habra, CA Customer

• November 20, 2012

  I recently bought a large screen TV. They matched the lowest price I found. Several days later a similar model dropped in price. The were willing to match the deal or offer me a blue-ray, extra year extended warranty, s reduction in price and 4 3-D glasses. The salesperson, Don King, was extremely helpful and did not try to sell me on any product. He was extremely knowledgeable about the various models and their differences and was able to answer all my questions and advise me on what was best for me. I would use them again and recommend both Don King and Paul's TV to any one.

  - Savid A.
  Warwick, RI Customer

• November 20, 2012

  Excellent service. Good prices! Very happy with our new purchase. They helped us make the right choices for our needs and budget.

  - Duggan P.
  Reading, MA Customer

• Novemeber 18, 2012

  Bob b helped my wife and i upgrade from 42" to 60" with 3d and all the extras, he was really helpful, answered all ? we had. I was glad to return for upgrade @ paulstv. I recommend anyone to check them out, I'm now ready for Superbowl Sunday, Thank you Bob baker, we are pleased with your service today, bless you bob.

  - Arturo R.
  Redondo Beach, CA Customer

• Novemeber 17, 2012

  I bought my TV from Paul's TV, and we had just the best experience and salesman (Jeff Rinke). Jeff shared his wealth of knowledge with us and never once pressured us into purchasing something more than what we needed, unlike all of his competitors. I highly recommend going to Paul's TV for your next purchase, and be sure to ask for Jeff.

  - Kevin S.
  Auburn Hills, MI Customer

• November 17, 2012

  Baba helped us out. I came in there with the tv I wanted already and the price I saw on their website. Asked Baba if they price match from their website and he said they do. Got a great deal!! Their website offers better deals but I came in just to check out the tv up close and wanted to see if they would give me the same deal at the store which they did. I recommend everyone to do their research first on the tv they want on their website because they are salesmen and their job is try to sell as much as they can to you so I expected that but you need to know your budget and limit. I do not recommend their professional installation and wall mount because it is pricey! Professional installation costs 400 bucks from them. The wall mounts I feel are over priced and can get good one from amazon. The real challenge is finding someone who will professionally install it on your wall for less. Luckily for me I have a family member who can do it. The extended warranty is of kind of pricey but they do offer half of the extended warranty price refunded if it is not used during the whole period of the warranty and I really recommend an extended warranty when it comes to televisions. If you are not the type who handles well with salesmen and get easily taken in by their sales pitch, then I do not recommend you coming in person even if you just wanted to look at the tv. Just do your research online and buy it from there.

  - Ferdinand B.
  Rancho Cucamonga, CA Customer

• November 17, 2012

  Cannot say enough great things about our exp here....we stopped in on a Tuesday night and spoke with Tim.....in about 45-60 mins we had all we needed to know about what type of TV would do best for us. Went home to discuss and measure and could not wait to go back and get our TV. Your sales person (Tim)was a delight to deal with.....informative not pushy treated us very well. I not only would recommend Paul's TV to others I would most certainly go back in the future to do business with them again.

  - Kathy W.
  Warwick, RI Customer

• November 16, 2012

  All the sales peolpe were very knowledgeable. LOVE the sound bar they have there! Great Service & Love the TV!!

  - Michelle D.
  Denver, CO Customer

• Novemeber 16, 2012

  Fantastic service. Helpful and knowledgeables staff.

  - Megan K.
  Denver, CO Customer

• Novemeber 16, 2012

  AWESOME TRANSACTION WITH GREAT ACCOMADATING CUSTOMER SERVICE, THE BEST LOWEST PRICES, FLEXIBILITY, FREE SHIPPING, NO TAX. HIGHLY RECOMMEND ASK FOR SETH @ 1-949-596-8303 :-)"

  - Bratwell.
  PaulsTV.com Customer

• November 15, 2012

  Tyler Weimer at your Lone Tree store, gets 5 stars because he is, "as good as it gets" when it comes to customer service! Woohoo :) I purchased a big screen TV and needed help setting the TV up so Direct TV could come out and set up the cable connection. I didn't realize that Direct TV only hooks up the cable. I called Tyler and explained my situation and the first thing he said was, " Sure, I will help you with that." So Tyler was kind enough to come to my house AFTER he had worked his whole day and night shift and set up up our new TV. You can't ask for more than that in customer service and in just being a kind person. I recommend Tyler and Paul's TV to anyone who wants to be a part of a lost art , customer service with a personal touch. Thank you so much,

  - Cheryl O.
  Lone Tree, CO Customer

• Novemeber 15, 2012

  Elite service. Went to 2 Paul's including the warehouse before these guys got me the TV I ordered. No questions asked, they made it work. Would go back again for any future TV needs.

  - Bradley J.
  Westland, MI Customer

• Novemeber 15, 2012

  "Paul's TV takes EXCELLENCE to its highest level in all respects from customer service, product knowledge, ease of ordering, best price (and price match guarantee), product quality, superb shipping and delivery services. My first encounter with Paul's TV was my call to Juan who spent the time to educate me on my products of interest (73" Mitsubishi TV, sound system and service plan). His knowledge and suggestions not only saved me money but yielded the results he represented. I had a special situation with a limited delivery window. Juan and Darrin worked diligently to assure delivery in that window (which was a potential challenge because of the interruption in commerce due to Hurricane Sandy). As promised, delivery was right on time. Their delivery service was equally excellent. The deliverer unpacked my TV, helped me set it in place, we hooked up the power, connected it to my satellite box and assured my satisfaction before completing the delivery process. I was so impressed with the whole transaction from my first call to Juan to sitting back and enjoying my new huge screen TV and Samsung HWE550 sound system both with the comfort of a 5-year service plan. I feel like friendships have been created with Juan and Darrin who have made me a "Paul's TV Customer For Life.""

  - Blob777.
  PaulsTV.com Customer

• Novemeber 14, 2012

  Fantastic service today..... Thank-you Chris. I came in looking for a TV stand for the TV I just ordered from Amazon. Chris was able to beat the Amazon price for the TV so I bought the TV and stand from Pauls and cancelled my order from Amazon. Please be sure and check Paul's TV price before you place an order elsewhere. They will match or beat price even for on-line purchases. Also, initially I had no idea Paul's TV was located there. I was only going into the furniture store looking for a TV stand. I'm very glad I stumbled into Paul's and will share my story with friends.

  - Todd D.
  Colorado Springs, CO Customer

• November 13, 2012

  "Saturday I ordered a 73" DLP TV and got it today Tuesday, Monday was a holiday. I do not have it hooked up yet so I can not rate the TV at this time but I will be back when it's set up. Customer service is remarkable,Gabe is exceptionally terrific!Gabe has an awsome personality and sense of humor, he goes that extra mile and calls back every time asked or say's he will.He's a good listener and get's you the best deal he possibly can.I did my homework and found that Pauls TV had the absolute best price I found for the 73" DPL TV I could find.I'm a chatter box,we spoke at least a half hour, this part of why I say he's a good listener,patient as well.I give Gabe and Pauls TV a 11.I will be back with a review on the TV and 3D glasses.??Thank You Gabe Your Terrific! And so are Pauls TV prices?I would recommend asking for Gabe in the California store for anyone out there looking for a good deal and good service. Store if "

  - Sandi1262.
  PaulsTV.com Customer

• November 13, 2012

  On 11-1-12 i bought 2 samsung tv's from David Chase. When they were delivered only one came on the truck. After calling the store and David being contacted, he came to my house with my tv and hooked it up himself and it was his dayoff. Now thats what you call customer service

  - Nancy M.
  Flint, MI Customer

• November 12, 2012

  Talk about service after a purchase ...We bought our 73" Mitsubishi tv from Art Van-Paul's Tv November 2011. They delivered it hooked it up and we had to call our tv service carrier to have everything connected to work. We did that and Comcast took about 3 minutes with us and were out the door faster than we could take our next breath. Needless to say we haven't been able to use our dvd-blueray player because we couldn't get it to work. After a year of this we called Paul's Tv-ArtVan and we talked to David Chase. He offered to come to my home, well out of his way, going home and he found it not to be hooked up correctly. He fix all conections and sat with us untill we were comfortable with the whole set up. I can't remember when we've had customer service like that. Our next purchase, do you think we'll go anywhere else no, we'll go see David Chase at Paul's Tv ArtVan

  - Jeff R.
  Flint, MI Customer

• Novemeber 11, 2012

  Shopping at Paul's TV was a great experience. We truly had the best salesperson, Anthony. He was knowledgable, professional, friendly, and extremely helpful. If you are shopping for any type of electronics, go and see Anthony at Paul's TV!

  - Andrea N.
  -Natick, MA Customer

• November 11, 2012

  Frank at Paul's TV in Dacono has been amazing from start to finish. My husband and I were in looking at furniture for our new home and were a little skeptical when we were told that our furniture purchases qualified us for a free TV. Nevertheless, we figured we would check it out anyway and see what they were "really" offering. Right away Frank explained the details of the offer and was very upfront about the whole thing. We discovered that the TV they were offering was indeed a flat screen but was not exactly what we had in mind. We ended up being able to upgrade to any TV of our choice minus a $500 credit from the free TV. Frank answered our questions honestly and openly and we ended up purchasing an awesome 60 inch plasma and getting $500 off! In addition, Frank called us a few days after our purchase to give us some advice on getting a great deal on a sound bar to compliment our new TV. On the day the TV arrived to be set up, we were very pleased with how professional the guys were and appreciated them taking the time to walk us through a few extra things so we could learn all the ins and outs of our new set up. Frank has not only checked up on us to make sure everything is going well with our new equipment, but on the occasion we have a question he is readily available to assist us and even remembers who we are when we call. The whole experience has far exceeded our initial expectations and even though we were not necessarily planning on getting a new TV right away, we have been very happy with our purchase and would not have changed the way it all worked out. We would more than willingly recommend Paul's TV to any of our friends and family. Thanks Frank!

  - Shira.
  Dacono, CO Customer

• November 11, 2012

  This company is really able to help you find exactly what you need. The salesman was willing to listen to my concerns and help me find exactly the Blue-ray player that I was looking for. Great prices!!!

  - Ryan S.
  Traverse City, MI Customer

• November 10, 2012

  Paul's TV did a great job hiding all my components behind the new 64 inch and re wiring all cables (to fire code) behind the walls to give it a super clean look!

  - Sager M.
  Irvine, CA Customer

• Novemeber 10, 2012

  Enjoyed my experience here at Paul's TV in TC. I went in knowing exactly what I wanted and the salesman, Jake, helped me out big time. I'm happy with the service and the product coming to me soon.

  - Sager M.
  Traverse City, MI Customer

• Novemeber 10, 2012

  I visited the Warwick store on two occasions as part of my research on purchasing a new TV. Chris, the Warwick store manager, spent time with me comparing the pros and cons of the two TV's I was looking at - a 64" Samsung LED and the 65" Panasonic Plasma. Chris contacted Matt from the Boston store and arranged to have Matt come to my house and gave me an in-house consultation. Matt came to the house and we discussed the two TV's and how the installation would be completed. Chris followed up after the meeting with Chris and came to my house to discuss installation and to review the components I already owned. He was a wealth of information and gave me some good ideas for the audio set up. I then went to the store and met with Tim, who reviewed all the information about the Panasonic plasma TV. I purchased the Panasonic TCP65VT50 the following day. Chris set up the installation but due to the recent storms, the installation was delayed. Once the installation was scheduled, the installers arrived in a timely manner. The installers were professional, curtious and provided additional helpful information about the TV and my audio system. Chris called me the day after the installation to make sure there were no problems. I informed him that the installers were not able to access the Internet through the TV. I told Chris that contacted Panasonic to review the problem. They walked me through a couple of attempts to solve the problem. Once it was determined what was wrong, Panasonic told me that they would send me the part and follow-up with me to make sure the problem was fixed. Chris told me that he will also follow-up with me to make sure the problem is corrected. I have nothing but praise for Chris and Tim for the way I was treated as a customer. Thanks for all the help in what is a very confusing Large Screen TV market.

  - Glen S.
  Warwick, RI Customer

• November 8, 2012

  My first purchase from Paul's TV after months of research for a plasma TV that we want to buy. We study pros and cons of all the TV brand reviews and finally decided the Panasonic plasma 55" TV TC-P55ST50 is what we wanted. Now comes our secondary decision...who has the best deal price and service and with future business partnership in mind. We picked Paul's TV. They are local small business near us with the best price and great customer reviews. We wanted our service to be more personalized than the big chains where we will feel most comfortable. On 11/24/12, we call Paul's TV in Nashua, NH and spoke to Mark Giles on the phone...rest is history..no further decision to be made he satisfied us everything from professionalism, knowledge, detail explanation of all of our questions and more... We bought more than just a TV, TV accessories like 3D glasses and cables ..believe it or not, we were watching the TV next day morning.....this was our most pleasant shopping trip ever... Mark is just great, product is great and all working flawlessly..our lifetime enjoyment begin just less than 24 hours after we spoke to Mark the first time on the phone.....we highly recommended to everyone that this is indicative of all future business with Paul's TV would be like.

  - Stephen C.
  Natick, MA Customer

• November 8, 2012

  Rich Corpuz was really helpful in my selection of electronics. I have purchased 4 TV's as well as Reciever and two sets of speakers from Pauls TV. Rich always takes care of me on price.

  - Mike R.
  Burton, MI Customer

• Novemeber 4, 2012

  Great sales associate Rob Manassero, was extremely helpful really knows his products. Didn't try to over sell to us. Listened to what we wanted and helped us pick the right Big screen tv for our home. Would recommend him for your tv needs.

  - Don S.
  Vista, CA Customer

• November 3, 2012

  BEST STORE EVER!!! Bob was so helpful, friendly, knowledgeable, and patient. I had no idea what type of tv to purchase and he took his time with me and there was no pressure to hurry up and buy. He was so nice and courtesy. He really hooked me up with everything and I am extremely happy with my purchase. I got an AMAZING DEAL!! Tv, tv stand, and blu ray player for a great price. I highly recommend this store and Bob is your guy. I never take the time to yelp but I just had to share how great this store is and I will tell everyone about Bob and Paul's TV . Mark also helped me to my car and had no problem with loading my car which was totally nice of him. I assure you Bob will not let you down.

  - Ann E.
  Redondo Beach, CA Customer

• November 3, 2012

  I would recommend this company to but a TV from. I went to Best Buy, they stocked me up with fees galore. The sales person at Paul's TV didn't do that. The sales person I dealt with was names Chuck. He was helpful, kind, and courteous. I had a little problem and he took great care in making me happy. So if you want to be a happy camper or a happy buyer of a TV this should be your first and only choice.

  - Anthony K.
  Taylor, MI Customer

• November 3, 2012

  I purchased my TV here a 40 In samsung led I had great service from the first time I called in for info, until my TV was delivered. The sales person I had Steve was very helfpul and took alot of time with me. I called him several times on questions , and he was always very courteous and did not make me feel like I was stuoid. I also want to say that the delivery people were also very nice and followed thru with the installation. They also took the time to instruct me on the new tv. I would recommend this store to all. Customer service also very helpful, abnd they meet the price if you see it cheaper wlsewhere, with no hassal

  - Barbara K.
  Canoga Park, CA Customer

• Novemeber 2, 2012

  STEVE the Store Manager at Paul's helped me & my family find exactly what we needed and DAVID also was answering a lot of questions that we had. I didn't feel pressured or rushed. They went ABOVE & BEYOND customer service for us! David offered to carry out the t.v for us (32) inch I'm glad he did as my husband & I have back problems. I really appreciated the help and ITS VERY HARD TO FIND GREAT CUSTOMER SERVICE THESE DAYS! I thoughly enjoy my t.v & I got A great deal! THANKS GUYS!!! I WILL BE BACK!

  - Jim F.
  Irvine, CA Customer

• November 3, 2012

  I would recommend this company to but a TV from. I went to Best Buy, they stocked me up with fees galore. The sales person at Paul's TV didn't do that. The sales person I dealt with was names Chuck. He was helpful, kind, and courteous. I had a little problem and he took great care in making me happy. So if you want to be a happy camper or a happy buyer of a TV this should be your first and only choice.

  - Anthony K.
  Taylor, MI Customer

• November 3, 2012

  I purchased my TV here a 40 In samsung led I had great service from the first time I called in for info, until my TV was delivered. The sales person I had Steve was very helfpul and took alot of time with me. I called him several times on questions , and he was always very courteous and did not make me feel like I was stuoid. I also want to say that the delivery people were also very nice and followed thru with the installation. They also took the time to instruct me on the new tv. I would recommend this store to all. Customer service also very helpful, abnd they meet the price if you see it cheaper wlsewhere, with no hassal

  - Barbara K.
  Canoga Park, CA Customer

• Novemeber 2, 2012

  STEVE the Store Manager at Paul's helped me & my family find exactly what we needed and DAVID also was answering a lot of questions that we had. I didn't feel pressured or rushed. They went ABOVE & BEYOND customer service for us! David offered to carry out the t.v for us (32) inch I'm glad he did as my husband & I have back problems. I really appreciated the help and ITS VERY HARD TO FIND GREAT CUSTOMER SERVICE THESE DAYS! I thoughly enjoy my t.v & I got A great deal! THANKS GUYS!!! I WILL BE BACK!

  - Jim F.
  Irvine, CA Customer