| E-Commerce Coordinator (Irvine, CA)
Position Information The E-Commerce Coordinator will assist the E-Commerce team with administrative tasks associated with operations and accounting functions. Essential Duties and Responsibilities • Review web orders and ensure accurate transfer of customer orders • Initiate and prepare shipment appointments with trucking companies to handle inventory transfers for ecommerce • Follow up on truckload shipment discrepancies with offsite warehouses • Initiate damage claims / populate and update spreadsheets • Complete and file damage claims paperwork with shippers, follow up by email or phone call, to address denied claims until they are paid off • Track merchandise returns by various shippers on spreadsheets and report weekly • Track and report on damage claims on spreadsheets and report weekly • Upload and download orders from website into POS • Reconcile inventory quantities between two systems • Complete other assigned tasks as needed • Post Amazon, Buy.com, Google, and Paypal deposits into company database • Reconcile and analyze shipping invoices • Assist with E-Commerce Accounts Receivable reconciliation • Track Return Merchandise Authorizations (RMA) Job Requirements • Minimum of high school diploma or equivalent. college degree preferred. • Strong proficiency in Excel and Outlook • Strong verbal and written communication, by phone and in person • Ability to multi-task in a fast paced environment • Flexibility with schedule and projects • Ability to work well in a team environment • Ability to solve problems • 10- key Proficiency and accuracy |